ITIL Practitioner Training and Certification Course in Dubai, United Arab Emirates

Invensis Learning's ITIL Practitioner Training Course in Dubai is delivered by highly qualified trainers with extensive IT Security Management experience. This ITIL Practitioner Certification is one of the most industry-recognized IT Security management certifications for IT professionals all over the world. This ITIL Practitioner training course in Dubai is ideal for individuals and enterprises that are looking to gain a comprehensive understanding of the subject and bridge the gap between control requirements, technical issues, and business risks.

The main takeaways from this ITIL Practitioner Certification course in Dubai are practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use it in practice. Participants will receive course completion certificate and 21 PDUs.

We deliver ITIL Practitioner Training in Dubai through classroom and live online classroom modes. Enroll now and gain this ITIL Practitioner certification in Dubai today.

ITIL Practitioner Training in Dubai, United Arab Emirates

Training Modes

- Instructor-led Classroom Training ( Request for Training )

- Instructor-led Online Training ( Request for Training )

- On-site Group Training ( Request for More Information )

- Focused 1-to-1 Training

Areas of Study

- Organizational Change Management

- Communication

- Measurement and Metrics.

ITIL Practitioner Training Request for ITIL Practitioner training in Dubai
ITIL Practitioner Course Duration

2 days (   view daywise training agenda )

ITIL Practitioner Training Course Syllabus
  • IT Service Management concepts that are important drivers of continual service improvement
  • Applying the ITSM guiding principles in a real world context
  • Applying the CSI approach to manage improvements in a given organizational context
  • Using metrics and measurement to enable continual service improvement
  • Communicating effectively to enable continual service improvement
  • Applying organizational change management to support continual service improvement
Download detailed ITIL Practitioner Course Syllabus (PDF)
ITIL Practitioner Certification Eligibility Criteria

In order to appear for the examination participants should have passed the ITIL Foundation exam.

ITIL Practitioner Exam Format
  • Exam Type: Multiple choice examination questions
  • No Of Questions: 40 questions(70% required to pass)
  • Exam duration: 135 minutes duration
  • Type: Open book(ITIL Practitioner Guidance publication is allowed for reference during the examination).
Who should Attend ITIL Practitioner Certification training

Job roles that can benefit from ITIL Practitioner training course in Dubai include, but are not limited to:

  • CTOs
  • CIOs
  • Team leaders
  • Service designers
  • IT architects
  • IT planners
  • IT security managers
  • IT consultants
  • IT audit managers
  • ITSM trainers, and more

Request this ITIL Practitioner Course for Corporate Group Training in Dubai, United Arab Emirates

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live-online-training

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ITIL Practitioner Course Features

  • Interactive instructor-led ITIL Practitioner training
  • Highly qualified, certified, and accredited trainers
  • ITIL Practitioner course adhered to global standards
  • Interact with co-participants from diverse backgrounds
  • 96% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 21 PDUs certificate
  • Student Study Guide prepared by subject matter experts

ITIL Practitioner Certification Course Syllabus

 

This module focuses on the IT Service Management concepts that are important drivers of continual service improvement. It teaches how to apply the concept of ‘adopt and adapt’ when using guidance in a given context and analyze the importance of each element of a service when planning and implementing service improvements.

This chapter deals with applying the ITSM guiding principles in a given context when planning and implementing service improvements

This chapter describes the purpose and main outputs of each step of the CSI Approach. It teaches how to use the CSI Approach tools and techniques successfully in a given specific context.

This chapter deals with defining critical success factors (CSFs) using a relevant hierarchical approach, determining key performance indicators (KPIs) to underpin a critical success factor and analyzing CSFs and KPIs in a given context to ensure that they are balanced between the four categories.

This module explains the nature, value, importance and benefits of good communication, the communication principles and the purpose and value of communication tools and techniques. It uses relevant communication tools and techniques to support improvement in a given context.

This chapter explains the role and impact of OCM in successful improvement, describes the purpose and value of OCM activities and uses relevant OCM tools and techniques to support improvement in a given context.

ITIL Practitioner Training Agenda

The daily agenda of the 2-day ITIL Practitioner training is detailed below:

    • Module 1 - IT Service Management concepts
    • Module 2 - Applying the ITSM guiding principles in a real world context
    • Module 3 - Applying the CSI approach to manage improvements in a given organizational context
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review
      • Module 4 - Using metrics and measurement to enable continual service improvement
      • Module 5 - Communicating effectively to enable continual service improvement
      • Module 6 - Applying organizational change management to support continual service improvement
      • Exam preparation questions and summary
      • Tips and exam strategy
      • Study & Exam Advice
      • Course Review & Close

FAQs on ITIL Practitioner Training

 

  • Select convenient training schedule
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation

As part of your DevOps Master training, you will receive:

  • Hard copy/soft copy of the course material
  • ITIL Practitioner Syllabus
  • ITIL Practitioner exam (optional)
  • 21 PDUs certificate

At Invensis, we provide ITIL Practitioner training in Dubai in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

Yes, the examination fee is included in the course fee..

The ITIL Practitioner credential does not have an expiry period, and the certification is valid for life.

Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Practitioner Training and Certification course worldwide.

AXELOS is the governing body for ITIL Practitioner course.

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

Dubai is the largest city in the United Arab Emirates and the capital of the Emirate of Dubai. Located on the coast of the Persian Gulf, Dubai is a global city and a major Middle Eastern business and financial hub. Dubai has a GDP of US $ 107 billion and a growth rate of over 6%, with oil and natural gas revenue surprisingly accounting for less than 5% of it. The main contributors to Dubai’s economy are real estate, financial services, trade, and transshipment, which account for around 65% of the GDP.

The Dubai Industrial Strategy 2030 launched in 2016 will serve as the foundation for Dubai's industrial future. In 2020, Dubai will host the World Expo, a first in the Arabian peninsula, which will enhance its status as the cultural capital of the region. The largest employers in Dubai are Etisalat, Emaar malls group, First Gulf Bank, Mashreq, TAQA, and Union National Bank.

The highest average salary in Dubai for professionals in Project Management is AED 294,846, ITSM is AED 292,774, and Quality Management is AED 336,000. Whereas, a senior project manager with PMP certification in Dubai the salary goes up to AED 531,980, with ITIL certification it goes up to AED 458,819, and with Six Sigma certification it goes up to AED 456,074.

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Classroom Training - United Arab Emirates

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