ITIL Practitioner Certification Training

 

ITIL Practitioner Training and Certification Course in Albania

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Enroll for ITIL Practitioner Certification Training Course in Albania from Invensis Learning. The ITIL Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use it in practice.

Participants attending this ITIL Practitioner certification training will gain critical knowledge of the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives. ITIL Practitioner also covers three key areas crucial for success of any improvement initiatives:


  • Organizational Change Management
  • Communication
  • Measurement and Metrics

We deliver ITIL Practitioner Certification Training in both classroom and live online classroom modes.

This ITIL Practitioner Training is available across multiple cities in Albania.

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

Select your City to view ITIL Practitioner Course Details and Training Schedule in Albania

Key Features of ITIL Practitioner Certification Training

  • Interactive instructor-led ITIL Practitioner training in Albania
  • Highly qualified, certified, and accredited trainers
  • ITIL Practitioner course adhered to global standards
  • Study Guide created by subject matter experts
  • Interact with co-participants from diverse backgrounds
  • 96% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

Insights about ITIL Practitioner Training Course

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives.

After completing your ITIL Practitioner training, you will be able to:

  • Understand the concepts of ITSM in-depth and apply them for continuous improvement
  • Learn to adopt and adapt ITIL® in an organizational context
  • Apply the principles of ITSM in a real-world context
  • Understand the technology and architecture associated with ITSM
  • Learn the concepts of organizational change management and apply those concepts for continual service improvement
  • Understand how to communicate effectively and enable continual service improvement in an organization
  • Learn how to apply measurement and metrics to achieve continual improvement

Job roles that can benefit from ITIL Practitioner training include, but are not limited to:

  • CTOs
  • CIOs
  • Team leaders
  • Service designers
  • IT architects
  • IT planners
  • IT security managers
  • IT consultants
  • IT audit managers
  • ITSM trainers, and more

In order to appear for the examination participants should have passed the ITIL® Foundation exam.

  • Type: Objective Testing Format
    The examination is scenario-based i.e. the questions relate to a case study. There are 6 sets of multiple choice questions (MCQs) in the Question Booklet, and each set tests particular learning outcomes from the candidate’s course of study.
  • Number of questions: 40
  • Duration: 2 Hours, 15 minutes (135 Minutes)
  • Result: 28 marks required to pass (out of 40 available) - 70%
  • Open book/notes: Yes, the ITIL Practitioner Guidance publication is allowed for reference during the examination.

Syllabus of ITIL Practitioner Training

  • IT Service Management concepts that are important drivers of continual service improvement
  • Applying the ITSM guiding principles in a real world context
  • Applying the CSI approach to manage improvements in a given organizational context
  • Using metrics and measurement to enable continual service improvement
  • Communicating effectively to enable continual service improvement
  • Applying organizational change management to support continual service improvement
Classroom Training - Albania

Enroll for Interactive Public Classroom Sessions in Albania and Learn from Qualified, Certified and Accredited Trainers

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Live Virtual / Online Classroom Training - Albania

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