Certified Agile Service Manager Training Certification

 

Certified Agile Service Manager (CASM)® Training and Certification Course in Angola

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Enroll for Certified Agile Service Manager (CASM)® Certification Training Course in Angola from Invensis Learning. Participants attending this CASM certification training will gain knowledge about Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT effectiveness and efficiency, and enables IT to continue to deliver value in the face of changing requirements.

A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, Scrum Masters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.

We deliver CASM Certification Training in both classroom and live online virtual modes. This CASM Training is available across multiple cities in Angola. 

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

Key Features of CASM Certification Training

  • 2-day Interactive instructor-led CASM training in Angola
  • Highly qualified, certified, and accredited trainers
  • CASM course adhered to global standards
  • Study Guide created by subject matter experts
  • Interact with co-participants from diverse backgrounds
  • 98% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

Insights about CASM Training Course

Participants attending this CASM certification training will gain knowledge about Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects.

After completing your CASM training, you will gain be able to get an understanding of:

  • What does it mean to “be agile?”
  • The Agile Manifesto, its core values, and principles
  • Agile concepts and practices including ITSM, Kanban, Lean and DevOps
  • Scrum roles, artifacts, and events as it applies to both products and processes
  • The two aspects of Agile Service Management:
    • Agile Process Improvement–ensuring processes are lean and deliver “just enough” control
    • Agile Process Design–applying Agile practices to process design projects

Job roles that can benefit from CASM training include, but are not limited to:

  • Anyone interested in learning about Agile and Scrum from a products and process perspective
  • Employees and managers responsible for designing, reengineering or improving process
  • Consultants guiding their clients through process improvement initiatives
  • Internal and external suppliers
  • Process stakeholders

Participants are expected to have a DevOps Foundation Certificate in order to take up the CASM Examination.

  • Type:Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No

Syllabus of CASM Training

  • Goals, objectives and vocabulary of DevOps
  • Benefits to the business
  • Performance measures and real-world results with DevOps
  • DevOps values and principles
  • Concepts and practices (including DevOps’ relationship to Agile, Lean and ITSM/ITIL®)
  • Culture and organizational considerations
  • Communication and collaboration practices
  • DevOps Automation practices and technology considerations
  • DevOps Adoption considerations in an enterprise environment
  • Challenges, risks and critical success factors
  • Real-life case studies and results

Select your City to view Certified Agile Service Manager Course Details and Training Schedule in Angola

Classroom Training - Angola

Enroll for Interactive Public Classroom Sessions in Angola and Learn from Qualified, Certified and Accredited Trainers

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Live Virtual /Live Online Training - Angola

Enroll for Instructor-led Live Online Sessions and attend from Anywhere

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Corporate Group Training in Angola

Cost Effective and Customised Instructor led On-site Group Training for Enterprises in Angola

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