Certified Agile Service Manager (CASM)® Training and Certification Course in Melbourne, Australia

Invensis Learning's Certified Agile Service Manager (CASM)® Training Course inMelbourne is delivered by highly qualified trainers with extensive experience. Participants attending this CASM certification training will gain knowledge about Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects.  Agile thinking improves IT’s effectiveness and efficiency, and enables IT to continue to deliver value in the face of changing requirements.

A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, Scrum Masters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.

We deliver CASM Training in Melbourne through classroom and live online classroom modes. Enroll now and gain this CASM certification in Melbourne today.

Certified Agile Service Manager Training in Melbourne, Australia

Training Modes

- Instructor-led Classroom Training ( Request for Training )

- Instructor-led Online Training ( Request for Training )

- On-site Group Training ( Request for More Information )

- Focused 1-to-1 Training

Areas of Study

- What does it mean to “be agile?”

- The Agile Manifesto, its core values, and principles

- Agile concepts and practices including ITSM, Kanban, Lean and DevOps

- Scrum roles, artifacts, and events as it applies to both products and processes

- The two aspects of Agile Service Management:

- 1 - Agile Process Improvement–ensuring processes are lean and deliver “just enough” control

- 2- Agile Process Design–applying Agile practices to process design projects

CASM Training Request for DevOps CASM training in Melbourne
Certified Agile Service Manager Course Duration

2 days (   view daywise training agenda )

CASM Course Syllabus
  • Goals, objectives and vocabulary of DevOps
  • Benefits to the business
  • Performance measures and real-world results with DevOps
  • DevOps values and principles
  • Concepts and practices (including DevOps’ relationship to Agile, Lean and ITSM/ITIL®)
  • Culture and organizational considerations
  • Communication and collaboration practices
  • DevOps Automation practices and technology considerations
  • DevOps Adoption considerations in an enterprise environment
  • Challenges, risks and critical success factors
  • Real-life case studies and results
Download detailed CASM Course Syllabus (PDF)
Certified Agile Service Manager Certification Eligibility Criteria

Participants are expected to have a DevOps Foundation Certificate in order to take up the CASM Examination.

CASM Exam Format
  • Multiple choice examination questions
  • 40 questions
  • 65% required to pass
  • 60 minutes’ duration
  • Closed book
Who Should Attend CASM Certification Training

Job roles that can benefit from CASM training course in Melbourne include, but are not limited to:

  • Anyone interested in learning about Agile and Scrum from a products and process perspective
  • Employees and managers responsible for designing, reengineering or improving process
  • Consultants guiding their clients through process improvement initiatives
  • Internal and external suppliers
  • Release managers and engineers
  • Process stakeholders

Request this Certified Agile Service Manager Course for Corporate Group Training in Melbourne, Australia

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Certified Agile Service Manager Course Features

  • 2-day Interactive instructor-led CASM training
  • Highly qualified, certified, and accredited trainers
  • CASM course adhered to global standards
  • Interact with co-participants from diverse backgrounds
  • 98% pass success rate
  • Get to know industry best practices and case studies
  • Student Study Guide prepared by subject matter experts
  • Prepare better with mock sample tests

Syllabus of CASM Training

  • Goals, objectives and vocabulary of DevOps
  • Benefits to the business
  • Performance measures and real-world results with DevOps
  • DevOps values and principles
  • Concepts and practices (including DevOps’ relationship to Agile, Lean and ITSM/ITIL®)
  • Culture and organizational considerations
  • Communication and collaboration practices
  • DevOps Automation practices and technology considerations
  • DevOps Adoption considerations in an enterprise environment
  • Challenges, risks and critical success factors
  • Real-life case studies and results

Certified Agile Service Manager(CASM) Training Agenda

The daily agenda of the 2-day CASM Course is detailed below:

  • Module 1 - Introduction & Glossary
  • Module 2 - Process Design Basics
  • Module 3 - Agile Basics
  • Module 4 - Scrum Basics
  • Exam preparation questions and summary
  • Tips and exam strategy
  • Daily review
  • Module 5 - Agile Service Management Basics
  • Module 6 - Agile Process Design
  • Module 7 - Agile Process Improvement
  • Module 8 - Measuring Value
  • Module 9 - Process Improvement Tools and Technologies
  • Exam preparation questions and summary
  • Tips and exam strategy
  • Daily review

FAQs on CASM Training

 

  • Select convenient training schedule given above
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation
  • Hard copy/soft copy of the course material
  • CASM Syllabus
  • CASM exam (optional)

At Invensis, we provide CASM training in Melbourne in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

Yes, the examination fee is included in the course fee.

The CASM credential is valid for life.

Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing CASM Training and Certification course worldwide.

The DevOps Institute is the governing body for CASM course. PeopleCert provides accreditation for the course.

Individuals and Enterprises can make payment for the training through 2 different modes such as –

  • Request for Invoice
  • Wire Transfer

For more information on payment details, please contact us at support@invensislearning.com

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

Melbourne is the capital of the state of Victoria and the 2nd most populous city in Australia. Spanning nearly 10,000 sq. km, the city is located near the Southern tip of the country on the bay of Port Philip. It became one of the largest and richest cities of its time because of the Victorian gold rush during the 1850s. Today, Melbourne is a major center for education, healthcare, entertainment, tourism, and sports, which have all contribute towards making it the ‘World’s most liveable city’ according to the Economist Intelligence Unit.

Melbourne is a leading financial center, and it is also commonly referred to as the ‘Cultural Capital’ of Australia. Melbourne is rapidly growing, and it is expected to overtake Sydney in population in the next 20 years. This has resulted in an infrastructure boom throughout the city with an ever increasing demand for housing and office space. The largest employers in Melbourne are BHP Billiton, Computershare, ANZ, NAB, Treasury Wine Estates, Amcor, and Medibank.

The highest average salary in Melbourne for professionals in Project Management is AU$111,421, ITSM is AU$118,902, and Quality Management is AU$119,054. Whereas a senior project manager with PMP certification the salary goes up to AU$141,913, with ITIL certification it goes up to AU$148,506, and with Six Sigma certification, it goes up to AU$139,037.

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