ITIL Service Strategy (SS) Training and Certification Course in Melbourne, Australia

Invensis Learning's ITIL Intermediate Service Strategy Training Course in Melbourne is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL Service Strategy Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SS Certification Course in Melbourne is ideal for individuals and enterprises that are looking to gain an in-depth understanding to design and develop a service strategy that aligns with organizational business objectives.

The main takeaways from this ITIL SS Certification course in Melbourne are that you demonstrate a comprehensive understanding of the risks and success factors and have the requisite skills to develop and progress strategy within the organization. Participants will receive course completion certificate and 21 PDUs.

We deliver ITIL Intermediate Service Strategy Training in Melbourne through classroom and live online classroom modes. Attend this ITIL SS certification course from various available weekday and weekend schedules. Enroll now and gain this ITIL Service Strategy certification in Melbourne today.

ITIL Service Strategy Training in Melbourne, Australia

Training Modes

- Instructor-led Classroom Training  view training dates and cost)

- Instructor-led Online Training  view training dates and cost)

- On-site Group Training  request for more information)

- Focused 1-to-1 Training

Areas of Study

- Service Strategy principles that relate to design of effective service management strategies

- Service Strategy processes, service portfolio management, financial management for IT services

- Importance of governance and related frameworks

- Service Strategy technologies and service automation, and more

ITIL Service Strategy Training Schedule  Click here to view the ITIL Service Strategy training Schedule in Melbourne 
ITIL Service Strategy Training Course Syllabus
  • Introduction to ITIL Intermediate Service Strategy
  • Service Strategy Processes
  • Service Strategy Principles
  • Governance
  • Organizing for Service Strategy
  • Technology Considerations
  • Implementing Service Strategy
  • Service Strategy Challenges, Critical Success factors, and Risks
 Download detailed Course Syllabus (PDF)
ITIL Service Strategy Course Preview  Click here to view ITIL Service Strategy Course Preview
Admission Requirements
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 21 contact hours of instruction for the syllabus from an accredited training organization
ITIL Service Strategy Exam Format
  • Multiple choice examination questions
  • 08 questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book
ITIL Service Strategy Training Fees
  • The ITIL Service Strategy Online Training cost in the Australia is AUD 1295
 Click here to view the ITIL Service Strategy Training Schedule in Melbourne
ITIL Service Strategy Exam Fees

The ITIL Service Strategy examination cost in the Australia is USD 295.

Who should Attend ITIL Service Strategy Certification training

Job roles that can benefit from ITIL Service Strategy training course in Melbourne include, but are not limited to:

  • CIOs
  • CTOs
  • IT Managers
  • Supervisory Staff
  • Team Leaders
  • Designers
  • Architects
  • Planners
  • IT Consultants
  • IT Audit Managers
  • IT Security Managers
  • ITSM Trainers
Accreditation AXELOS Certified Partner ITIL Training Organization

All Upcoming ITIL Service Strategy Certification Training Schedule in Melbourne, Australia

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Key Features of this ITIL Service Strategy Certification Training

  • Interactive instructor-led ITIL SS training
  • Highly qualified, certified, and accredited trainers
  • ITIL SS course adhered to global standards
  • Axelos official ITIL Service Strategy certificate
  • ITIL SS Study Guide created by subject matter experts
  • 98.7% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with mock sample tests
  • Achieve 21 PDUs certificate
  • Convenient Weekday/Weekend ITIL SS training schedule in Melbourne
 

Many of our participants in Melbourne become ITIL Service Strategy certified professional in just 2 to 3 weeks. Our unique training methodology coupled with high-quality ITIL SS courseware enables our participants to achieve their ITIL Service Strategy certification goal. With a careful assessment of each participant, we assign a trainer who creates a structured approach to the training that helps in achieving desired ITIL SS results.

At Invensis Learning, we create a ‘Study Smart’ approach for participants taking up ITIL Service Strategy course in Melbourne. As a training organization, our main objective is to achieve over 98.7% passing success for participants who take up ITIL SS training with us. The trainer will devise a smart study approach by understanding each participant carefully and devise measures during the training to understand the areas that you are struggling with and create a teaching plan accordingly. At the end of the training, the trainer will share a detailed report and help in creating a customized plan that helps in clearing your ITIL Service Strategy certification exam in Melbourne.

At Invensis Learning, we believe in holistic learning that encompasses a clear understanding of the concepts rather than memorizing and using flash cards to clear the exam. These short-cuts only help you to a certain extent, but a proper understanding of the concepts helps participants to answer questions of various difficulty levels and ensures it stays with them which help in the real-world application as well. Moreover, the entire training is focused on showcasing minute details of real-world scenarios and mapping it to AXELOS’s ITIL way of thinking.

ITIL Service Strategy Certification Course Syllabus

 

This module focuses on the introduction to service strategy that addresses its purpose, objectives, scope, and value to the business.

This chapter focuses on service strategy principles, approach to deciding a strategy, opposing dynamics, 4Ps of service strategy, utility and warranty, service providers, strategies for customer satisfaction, sourcing strategy, and strategy inputs and outputs with the service lifecycle.

In this module participants will learn about strategy management for IT services, service portfolio management, financial management for IT services, demand management, and business relationship management.

This module focuses on the governance part in service strategy, setting the strategy for governance, governance framework, what is IT governance? Governance bodies, and how service strategy relates to governance.

This chapter focuses on organizational departmentalization, organizational design, and the role of the service owner and business relationship manager.

In this module, participants will learn about service automation and service interfaces.

This module focuses on implementing service strategy through the lifecycle, following lifecycle approach, and the impact of service strategy on other lifecycle stages.

This chapter focuses on the challenges while implementing service strategy, critical success factors, and risks.

ITIL Service Strategy Training Agenda

The daily agenda of the 2-day ITIL SS Training is detailed below:

  • Purpose
  • Objectives
  • Scope
  • Value to business
  • Service strategy principles
  • Approach to deciding a strategy
  • Strategy and opposing dynamics
  • Outperforming competitors
  • The 4Ps of service strategy
  • Services
  • Value
  • Utility and warranty
  • Assets
  • Service providers
  • Defining services
  • Strategies for customer satisfaction
  • Service economics
  • Sourcing strategy
  • Strategy inputs and outputs with the service lifecycle
  • Strategy management for IT Services
  • Purpose, objective, scope, value to business
  • Policies, principles and basic concepts
  • Process activities, methods, and techniques
  • Triggers, inputs, outputs, and interfaces
  • Critical success factors and key performance indicators
  • Challenges and risks
  • Service portfolio management
  • Financial management for IT Services
  • Demand management
  • Business relationship management
  • Governance
  • Setting the strategy for governance
  • Evaluate, direct, monitor
  • Governance framework
  • What is IT governance
  • Governance bodies
  • How service strategy relates to governance
  • Organizational departmentalization
  • Organizational design
  • The role of service owner and business relationship manager
  • Strategy, portfolio, financial and demand roles
  • Service automation
  • Service interfaces
  • Implementation through the lifecycle
  • Following a lifecycle approach
  • The impact of service strategy on other lifecycle stages
  • Challenges
  • Risks
  • Critical success factors

FAQs on ITIL Service Strategy Training

 

  • Select convenient training schedule given above
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation
  • Hard copy/soft copy of the course material
  • ITIL Service Strategy syllabus
  • ITIL SS exam (optional)
  • 21 PDUs certificate

Yes, we have schedules for ITIL SS training for weekends and weekdays in Melbourne. Please view our Change Management training schedule in Melbourne here.

At Invensis, we provide ITIL Service Strategy training in Melbourne in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

You will achieve 3 credits for this ITIL SS training which you can use in your journey to becoming an ITIL Expert.

Yes, the examination fees are included in the course fee.

The ITIL Service Strategy credential does not have an expiry period,and the certification is valid for life.

Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Service Strategy training course worldwide.

AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules, and ITIL MALC Training courses worldwide.

Please join our Live Chat for instant support, call us, or Request a Call Back to have your query resolved.

Melbourne is the capital of the state of Victoria and the 2nd most populous city in Australia. Spanning nearly 10,000 sq. km, the city is located near the Southern tip of the country on the bay of Port Philip. It became one of the largest and richest cities of its time because of the Victorian gold rush during the 1850s. Today, Melbourne is a major center for education, healthcare, entertainment, tourism, and sports, which have all contribute towards making it the ‘World’s most liveable city’ according to the Economist Intelligence Unit.

Melbourne is a leading financial center, and it is also commonly referred to as the ‘Cultural Capital’ of Australia. Melbourne is rapidly growing, and it is expected to overtake Sydney in population in the next 20 years. This has resulted in an infrastructure boom throughout the city with an ever increasing demand for housing and office space. The largest employers in Melbourne are BHP Billiton, Computershare, ANZ, NAB, Treasury Wine Estates, Amcor, and Medibank.

The highest average salary in Melbourne for professionals in Project Management is AU$111,421, ITSM is AU$118,902, and Quality Management is AU$119,054. Whereas a senior project manager with PMP certification the salary goes up to AU$141,913, with ITIL certification it goes up to AU$148,506, and with Six Sigma certification, it goes up to AU$139,037.

Select from a range of combo courses
and get amazing discounts. Enroll Today!

Get Combo Offers

Invest and empower your teams.
Trainings that suit your corporate budget.

Request for Quote
Classroom Training - Australia

Enroll for Interactive Public Classroom Sessions in Australia and Learn from Qualified, Certified and Accredited Trainers

View Training Schedule
Live Virtual / Online Classroom Training - Australia

Enroll for Instructor-led Online Classroom Sessions and attend from Anywhere

View Training Schedule
Corporate Group Training in Australia

Cost Effective and Customised Instructor led On-site Group Trainings for Enterprises in Australia

Request for Quote

Let us help you with your training requirements

Name *

Email *

Phone Number *

Select Course *

Select Country *

City *

Select Training Delivery Mode


Message

Prefered Mode of Contact

Name *

Work Email *

Phone Number *

Company Name *

Designation *

Size of Group Training *

Select Country *

City *

Select Course *

Message

Prefered Mode of Contact

Get Invensis Learning Advantage

10,000+ professionals trained globally

Highly qualified and certified ITIL Expert trainers

Rated with 95% training satisfaction

Superior quality of ITIL SS courseware that enhances learning experience

A trusted partner for many Fortune 500 companies

Customised ITIL SS trainings available for individuals and enterprises in Melbourne

PEOPLECERT Accredited COBIT 5 Training Organization
PEOPLECERT Accredited PRINCE2 Training Organization
ITIL Training Organization
AXELOS Certified Partner
DevOps Institute – Registered Education Partner
ISACA - Information Systems Audit and Control Association
TUV-SUD Accredited Training Organization