Change Manager Job Description - Invensis Learning

By-employee awareness and utilization, a change planner will play a vital role in ensuring that programs (change initiatives) reach goals on schedule and within budget. This person would concentrate on the people’s side of transformation, including improvements to organizational practices procedures and technologies, work responsibilities, and frameworks of organization. So, what exactly does a Change Manager Job Description looks like?

The primary task would be to develop and execute tactics and plans for change management that increase employee engagement and reduce opposition. The transition manager will collaborate with the changes affecting workers to achieve quicker implementation, better overall efficiency, and competence. These changes would enhance profits and overall ROI achieved

While the Change Manager may or may not have supervisory authority, to excel this person may have to work with several people within the company. The change manager will serve as a mentor for senior managers and executives to help them perform the role of supporter of change. The shift manager will also offer strategic guidance and coaching to all layers of management and subordinates as they work with changes to their direct reporting. The change manager will also assist project leaders in incorporating the tasks of change management into their project schedules. 

Change Management Roles and Responsibilities

  • Establish a series of deliverables for actionable and targeted change management 
  • Evaluation by stakeholders, impact assessment, and action strategy for transition including coordination and preparation program 
  • Apply a systematic approach and guide progress on change management 
  • Assess the effects of transition 
  • Full evaluations on the power of transition 
  • Build a plan for handling transition
  • Identify, assess, and devise strategies for risk reduction 
  • Identify and control foreseen opposition 
  • Task leaders to consult with the mentor 
  • Build actionable outcomes for the five levers of change management: engagement strategy, roadmap supporter, coaching plan, preparation plan, resistance control plan 
  • Coach Management and Managers 
  • Enable organizational strategy and roles and responsibilities concept
  • Coordinate activities with other professionals 
  • Foster contact activities 
  • Fostering educational activities 
  • Supporting and involving senior officials 
  • Integrate implementation of transition events into project strategy 
  • Review and guarantee readiness to use 
  • Prepare the affected audience to effectively perform their job in the new world by developing the awareness and skills needed
  • Deal alongside the change management team to implement change management practices into overall project planning 
  • Identify and connect groups influenced by the introduction and modifications. 
  • Identify and express the transition and impacts from the viewpoint of individuals, procedures, strategies, and structures through stakeholders.
  • Ensure the awareness is shared with affected viewers throughout the program 
  • Lead stakeholders 
  • Tracking and monitoring 
  • Establish and calculate measures of performance, and track improvement 
  • Help for organization-level change management, business change management 
  • Manage investments and alter the load

Change Manager Skills and Qualifications

  • A strong understanding of how people view transition and the mechanism of transition 
  • A strong and proven track record for significant attempts to reform organizations 
  • Demonstrated teamwork and strategic thought 
  • Familiarity with project management methods, tools, and lifecycle stages 
  • Strategic and pragmatic analysis, with an emphasis on information, performance, and implementation
  • Ability to build and sustain good working relationships 
  • Organizational adoption of new processes which require behavioral and cultural change 
  • Excellent written leadership knowledge and growth preparation 
  • Perfect coordination, leverage, and management expertise backed by definite problem-solving dispute resolution, and decision-making capability
  • Good interpersonal and time management capabilities 
  • Ability to function successfully at all levels of an organization and to report to executive management 
  • Should be a team player who is willing to collaborate with others on different projects 
  • Capacity to bring things out to a range of viewers 
  • Ability to develop good relationships and sustain them
  • Forward-looking with a systematic approach 
  • Structured with a natural propensity to prepare policies and strategies to overcome challenges 
  • Capable of operating efficiently at all levels of an organization 
  • Must be a team player and be able to cooperate with and by such 
  • Acute market experience and awareness of organizational problems and challenges
  • Familiarity with project management methods, tools, and lifecycle stages 
  • Experience in large-scale corporate transformation projects Transformation qualification or classification for management – desired Credential for Prosci. 
  • Capability to persuade others and drive towards a shared goal or purpose 
  • Can function independently when achieving goals guided by performance
  • Experience in project teams handling diverse multi-domain deliverables at the same time 
  • Understanding and learning how to improve consumer service is highly desired 
  • Knowledge and understanding of the principles and methodologies of change management (example: Kotter approach, Prosci, with ADKAR) 
  • Expertise in Conversation 
  • Skilled Change management credentials such as Prosci / Kotter 8 Phase Process 
  • Membership of the Organization of Practitioners of Change Management 
  • Expertise in PowerPoint and Microsoft Word
  • Self-motivated and constructive with outstanding problem solving, critical thinking, and skills for team/cooperation 
  • BA or BS graduation is required; often master preferred

Conclusion 

That’s it, folks! This is what a typical Change Manager Job Description looks like. Change management is increasingly significant in companies and training is a common agenda for many companies globally, thereby making Change Management a prominent career option for individuals. With professionals and enterprise teams getting trained in popular change management certifications courses and Project Management courses to grow in their careers.

Some of the popular Change Management and Project Management courses that individuals and professionals can take up are:

Change Management Training

PMP Online Certification Training

PRINCE2 Certification Training

Business Analysis Certification Training

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Jacob Gillingham is an Incident Manager with 10+ years of experience in the ITSM domain. He possesses varied experience in managing large IT projects globally. With his expertise in the IT service management domain, currently, he is helping an SMB in their transition from ITIL v3 to ITIL 4. Jacob is a voracious reader and an excellent writer, where he covers topics that revolve around ITIL, VeriSM, SIAM, and other vital frameworks in IT Service Management. His blogs will help you to gain knowledge and enhance your career growth in the IT service management industry.

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