ITIL Intermediate CSI Training and Certification Course Jundiai, Brazil

 

ITIL Intermediate CSI Certification Training Course in Jundiai, Brazil

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Enroll for 3-day interactive ITIL Intermediate Continual Service Improvement (CSI) Certification Course in Jundiai, Brazil from Invensis Learning. ITIL CSI is an intermediate level certification training course that is ideal for professionals and enterprises who are looking to gain in-depth understanding of strategically reviewing products and services produced by following strategy, design, transition, and operation stages.

The main takeaways from ITIL CSI training course is that you demonstrate comprehensive understanding of the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Overall the CSI practices helps enterprises and its projects continue to adapt to the changing needs of users and improve process efficiencies and ROI.

We deliver ITIL Intermediate Continual Service Improvement (CSI) Training in both classroom and live online classroom modes.

All Upcoming ITIL CSI Training in Jundiai, Brazil

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Certification Exam included

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Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Key Features of ITIL CSI Certification Training

  • 3 - Day interactive instructor-led ITIL CSI training in Jundiai, Brazil
  • Highly qualified, certified, and accredited trainers
  • ITIL CSI course adhered to global standards
  • AXELOS official ITIL CSI certificate
  • Get ITIL CSI Study Guide created by subject matter experts
  • 97.7% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 24 PDUs certificate

Insights about ITIL CSI Training Course

Today, there is a greater impetus on providing IT services that are of high quality and one that addresses the business objectives of the organisation. ITIL Continual Service Improvement (CSI) is an intermediate-level certification that is most sought-after credential across the globe. The knowledge gained as part of the CSI module helps to understand the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Overall the CSI practices helps enterprises and its projects continue to adapt to the changing needs of users and improve process efficiencies and ROI.

After completing your ITIL CSI training, you will gain comprehensive understanding of:

  • CSI principles, purpose, and objectives
  • How CSI processes interact with other service lifecycle processes
  • Roles and responsibilities within CSI and the activities to achieve operational excellence
  • Measuring CSI performance, and more
  • Preparing for ITIL CSI exam

Job roles that can benefit from ITIL Continual Service Improvement training include, but are not limited to:

  • IT Operations Manager
  • Technical Manager
  • Team Leaders
  • Service Designers
  • IT Architects
  • IT Consultants
  • IT Service Continuity Managers
  • IT Operations Managers
  • Release Managers
  • Database Administrators
  • Change Owners
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 24 contact hours of instruction for the syllabus from an accredited training organisation
  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL CSI Training

  • Introduction to Continual Service Improvement
  • Continual Service Improvement Principles
  • Continual Service Improvement Process
  • Continual Service Improvement Methods and Techniques
  • Organising for Continual Service Improvement
  • Technology Considerations
  • Implementing Continual Service Improvement
  • Challenges, Critical Success Factors and Risks

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Classroom Training - Brazil

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Cost Effective and Customised Instructor led On-site Group Trainings for Enterprises in Jundiai

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10,000+ professionals trained globally

Highly qualified and certified ITIL Expert trainers

Rated with 95% training satisfaction

Superior quality of ITIL CSI courseware that enhances learning experience

A trusted partner for many Fortune 500 companies

Customised ITIL CSI trainings available for individuals and enterprises in Jundiai

PEOPLECERT Accredited COBIT 5 Training Organization
PEOPLECERT Accredited PRINCE2 Training Organization
ITIL Training Organization
AXELOS Certified Partner
PMI - Project Management Institute
DevOps Institute – Registered Education Partner
ISACA - Information Systems Audit and Control Association
TUV-SUD Accredited Training Organization