Invensis Learning's ITIL Service Design Training Course in Pointe-Noire is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL Service Design Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SD Certification Course in Pointe-Noire is ideal for individuals and enterprises that are looking to gain in-depth understanding designing a service and covers the architectures, processes, policies, and documentation.
The main takeaways from this ITIL SD Certification course in Pointe-Noire are that you demonstrate a comprehensive understanding of using service design processes interact with other service lifecycle processes and achieve operational excellence by measuring service design performance. Participants will receive course completion certificate and 21 PDUs.
We deliver ITIL Intermediate Service Design Training in Pointe-Noire through classroom and live online classroom modes. Attend this ITIL SD certification course from various available weekday and weekend schedules. Enroll now and gain this ITIL Service Design certification in Pointe-Noire today.
- Instructor-led Classroom Training ( view training dates and cost)
- Instructor-led Online Training (view training dates and cost)
- On-site Group Training ( request for more information)
- Focused 1-to-1 Training
|Areas of Study||
- Service design principles, its purpose, and objective
- How service design processes interact with other service lifecycle processes
- Roles and responsibilities within service to achieve operational excellence
- Measuring service design performance, and more
|ITIL Service Design Training Schedule||Click here to view the ITIL Service Design training Schedule in Pointe-Noire|
|ITIL Service Design Training Course Syllabus||
|ITIL Service Strategy Course Preview||Click here to view ITIL Service Design Course Preview|
|ITIL Service Design Exam Format||
|ITIL Service Design Training Fees||
|ITIL Service Design Exam Fees||
The ITIL Service Design examination cost in the Congo is USD 295.
|Who should Attend ITIL Service Design Certification training||
Job roles that can benefit from ITIL Service Design training course in Pointe-Noire include, but are not limited to:
Many of our participants in Pointe-Noire become ITIL Service Design certified professional in just 2 to 3 weeks. Our unique training methodology coupled with high-quality ITIL SD courseware enables our participants to achieve their ITIL Service Design certification goal. With a careful assessment of each participant, we assign a trainer who creates a structured approach to the training that helps in achieving desired ITIL SD results.
At Invensis Learning, we create a ‘Study Smart’ approach for participants taking up ITIL Service Design course in Pointe-Noire. As a training organization, our main objective is to achieve over 98.3% passing success for participants who take up ITIL SD training with us. The trainer will devise a smart study approach by understanding each participant carefully and devise measures during the training to understand the areas that you are struggling with and create a teaching plan accordingly. At the end of the training, the trainer will share a detailed report and help in creating a customized plan that helps in clearing your ITIL Service Design certification exam in Pointe-Noire.
At Invensis Learning, we believe in holistic learning that encompasses a clear understanding of the concepts rather than memorizing and using flash cards to clear the exam. These short-cuts only help you to a certain extent, but a proper understanding of the concepts helps participants to answer questions of various difficulty levels and ensures it stays with them which help in the real-world application as well. Moreover, the entire training is focused on showcasing minute details of real-world scenarios and mapping it to AXELOS’s ITIL way of thinking.
This module focuses on the purpose, goals, objectives, scope, and value of service design, the context of service design in the ITIL service lifecycle, and service design inputs, outputs, and use of service design package.
This chapter focuses on holistic service design, service composition and 4 Ps, the five aspects of service design, the importance of an approach to creating a balanced design, service requirements, business requirements and drivers, and design activities and their constraints.
In this module participants will learn about service design processes such as: design coordination; service catalogue management; service level management; availability management; capacity management; ITSCM; ISM, and supplier management.
This module focuses on service design activities and techniques within data and information management, application management.
This chapter focuses on functional roles, analysis, and use of the RACI matrix, functions within service design, and the roles and responsibilities within service design.
In this module, participants will learn about types of tools that would benefit service design and requirements for service management tools.
This module focuses on service design issues relating to business impact analysis, service level requirements and risks, the six state implementation approach, and measurements of service design.
This chapter focuses on challenges and risks in service design approach, and critical success factors and KPIs.
The daily agenda of the 2-day ITIL SD Training is detailed below:
Yes, we have schedules for ITIL SD training for weekends and weekdays in Pointe-Noire. Please view our Change Management training schedule in Pointe-Noire here.
At Invensis, we provide ITIL Service Design training in Pointe-Noire in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
You will achieve 3 credits for this ITIL SD training which you can use in your journey to becoming an ITIL Expert.
Yes, the examination fees are included in the course fee.
The ITIL Service Design credential does not have an expiry period,and the certification is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Service Design training course worldwide.
AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules, and ITIL MALC Training courses worldwide.
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