Invensis Learning's Certified Agile Process Owner (CAPO)® Training Course in Zurich is delivered by highly qualified trainers with extensive experience. Participants attending this CAPO certification training will gain knowledge on how to use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals.
A process owner is an individual who is accountable for the performance of a process. It is the duty of a process owner to ensure that the process delivers the required value to its stakeholders, translates the requirements into process performance objectives, and oversee the entire process design and improvement lifecycle. This Certified Agile Process Owner course describes process owner responsibilities and provides the education needed to oversee the design, reengineering, and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management.
We deliver CAPO Training in Zurich through classroom and live online classroom modes. Enroll now and gain this CAPO certification in Zurich today.
- Instructor-led Classroom Training ( Request for Training )
- Instructor-led Online Training ( Request for Training )
- On-site Group Training ( Request for More Information )
- Focused 1-to-1 Training
|Areas of Study||
- The basic concepts of Agile and Agile Service Management
- Managing and prioritizing a backlog
- Creating and utilizing user stories
- Collaborating with process stakeholders and other process owners
- Managing organizational change activities
- Monitoring and measuring process performance
- Conducting process reviews and identifying improvements
|CAPO Training||Request for CAPO training in Zurich|
|CAPO Training Course Syllabus||
Participants are expected to have:
|CAPO Exam Format||
|Who should CAPO Certification training||
Job roles that can benefit from CAPO training course in Zurich include, but are not limited to:
Know Why Processes are Important, Why Agility is Important, and Why the Process Owner Role is Important
Know about The Elements of a Process, Process Owner Responsibilities, Process Owner Knowledge, Skills and Attributes.
Know about Agile, The Agile Manifesto, and Why Agile Projects are Successful.
Know about Scrum Roles, Artifacts and Events, Scrum Pillars, Scrum in a Nutshell
Know about Agile Service Management Value, Agile Service Management Roles, Artifacts and Events
Know about Creating and Populating a Process Backlog, User Story Mapping, Ordering and Maintaining the Process Backlog, Process Design Sprints, The Process Owner and Sprint Events and Process Implementation.
Know about Aligning Processes with Strategic Goals, CSI Sprints and Plan-Do--Check-Act. Understand Sustaining Improvements, Assessing Process Maturity and Implementing Process Improvements.
Know about Demonstrating Value, Leading and Lagging Performance Indicators, Critical Success Factors and Key Performance Indicators.
Know about the different tools and technologies which are used to improve the processes.
The daily agenda of the 2-day CAPO training is detailed below:
As part of your CAPO training, you will receive:
At Invensis, we provide CAPO training in Zurich in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
Yes, the examination fee is included in the course fee.
The CAPO credential is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing CAPO Training and Certification course worldwide.
The DevOps Institute is the governing body for CAPO course. PeopleCert provides accreditation for the course.
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Zürich, the largest city in Switzerland, is located on the north end of Lake Zürich. With over 1.8 million inhabitants, Zürich is cultural, sporting center and a major global financial and economic center. Zürich has been voted as one of the best cities to live in and is one of the richest in the world with a per-capita GDP of $76,510.
Switzerland is home to numerous international organizations and major organizations such as FIFA, International Ice Hockey Federation and World Union of Liberal Trade Union Organizations are headquartered in Zürich. A significant number of major banks are also located here, along with major overseas companies, who are attracted by the low tax rates. The largest employers in Zürich are Glencore International, Nestle, Novartis, Zurich Insurance Group and Credit Suisse.
The highest average salary in Zürich for professionals in Project Management is CHF 119,783, ITSM is CHF 150,000, and Quality Management is CHF 143,004. Whereas, a senior project manager with PMP certification the salary goes up to CHF 147,883, with ITIL certification it goes up to HF 165,575, and with Six Sigma certification it goes up to CHF 157,000.
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