Invensis Learning's ITIL 4 Foundation Training Course in Douala is delivered by highly qualified trainers with extensive experience. Participants attending this ITIL 4 Foundation certification training will gain knowledge about the fundamentals of the latest ITIL 4 update and introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation.
ITIL 4 Foundation is an entry-level service management certification course that helps one to explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. Participants attending this training will receive a copy of the course material and 16 PDUs certificate.
We deliver ITIL 4 Foundation Training through classroom and live online classroom modes. Enroll now and gain this ITIL 4 Foundation certification in Douala today.
- Instructor-led Classroom Training ( view training dates and cost )
- Instructor-led Online Training ( view training dates and cost )
- On-site Group Training ( request for more information )
- Focused 1-to-1 Training
|Areas of Study||
- Key concepts and guiding principles of the ITIL 4 framework
- Understand the Service Value system and the four dimensions of Service Management
- Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
- ITIL management practices, and more
|ITIL 4 Foundation Training Schedule||Click here to view the ITIL 4 Foundation training Schedule in Douala|
|ITIL 4 Foundation Course Duration|
|ITIL 4 Foundation Training Course Syllabus||
There are no pre-requisite criteria for taking the ITIL 4 Foundation certification examination.
|ITIL 4 Foundation Exam Format||
|ITIL 4 Foundation Training Fees||
|Who should Attend ITIL 4 Foundation Certification training||
Job roles that can benefit from ITIL 4 Foundation training course in Douala include, but are not limited to:
In this module, participants will learn about IT Service Management in the modern world, about ITIL 4, and the structure and benefits of the ITIL 4 framework.
In this module, participants will understand value and value co-creation, service providers, service consumers, organizations, products and services, service relationships, outcomes, costs, and risks.
In this module, participants will learn about organizations and people, IT, partners and suppliers, value streams and processes, and external factors.
This module covers topics on service value system overview, the ITIL guiding principles, governance, service value chain, and continual improvement.
In this module, participants will learn about general management practices, service management practices, and technical management practices.
The daily agenda of the 2-day ITIL 4 Foundation Training is detailed below:
As part of your ITIL 4 Foundation training, you will receive:
At Invensis, we provide ITIL 4 Foundation training in Douala in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
The existing version of ITIL is known as ‘V3’. Whereas the new ITIL update happening in Q1 of 2019 is known as ITIL 4 and not ITIL V4. As there is a complete change of framework which integrates the best practices of Agile, DevOps, and Lean. Also, the name reflects the role ITIL 4 will play in supporting individuals and organizations to navigate the Fourth Industrial Revolution.
Yes, the examination fee is included in the course fee.
The ITIL 4 Foundation credential is valid for the lifetime of an individual
Yes, Invensis Learning is a PeopleCert Accredited Training Organization (A.T.O) for providing ITIL 4 Foundation Training and Certification course worldwide.
AXELOS is the governing body for ITIL 4 Foundation course. PeopleCert provides accreditation for the course.
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