Invensis Learning's ITIL Intermediate Continual Service Improvement Training Course in Frankfurt is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL CSI Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL CSI Certification Course in Frankfurt is ideal for individuals and enterprises that are looking to gain an in-depth understanding of strategically reviewing products and services produced by following strategy, design, transition, and operation stages.
The main takeaways from this ITIL CSI Certification course in Frankfurt are that you demonstrate a comprehensive understanding of the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Participants will receive course completion certificate and 21 PDUs.
We deliver ITIL CSI Training in Frankfurt through classroom and live online classroom modes. Attend this ITIL CSI certification course from various available weekday and weekend schedules. Enroll now and gain this ITIL CSI certification in Frankfurt today.
- Instructor-led Classroom Training ( view training dates and cost )
- Instructor-led Online Training ( view training dates and cost )
- On-site Group Training ( request for more information )
- Focused 1-to-1 Training
|Areas of Study||
- CSI principles, purpose, and objectives
- How CSI processes interact with other service lifecycle processes
- Roles and responsibilities within CSI and the activities to achieve operational excellence
- Measuring CSI performance, and more
- Preparing for ITIL CSI exam
|ITIL CSI Training Schedule||Click here to view the ITIL CSI training Schedule in Frankfurt|
|ITIL CSI Training Course Syllabus||
|ITIL CSI Course Preview||Click here to view ITIL CSI Course Preview|
|ITIL CSI Certification Admission Requirements||
|ITIL CSI Exam Format||
|ITIL CSI Training Fees||
|ITIL CSI Exam Fees||
The ITIL CSI examination cost in the Germany is USD 330.
|Who should Attend ITIL CSI Certification training||
Job roles that can benefit from ITIL CSI Course in Frankfurt include, but are not limited to:
Many of our participants in Frankfurt become ITIL CSI certified professional in just 2 to 3 weeks. Our unique training methodology coupled with high-quality ITIL CSI courseware enables our participants to achieve their ITIL CSI certification goal. With a careful assessment of each participant, we assign a trainer who creates a structured approach to the training that helps in achieving desired ITIL CSI results.
At Invensis Learning, we create a ‘Study Smart’ approach for participants taking up ITIL CSI course in Frankfurt. As a training organization, our main objective is to achieve over 97.7% passing success for participants who take up ITIL CSI training with us. The trainer will devise a smart study approach by understanding each participant carefully and devise measures during the training to understand the areas that you are struggling with and create a teaching plan accordingly. At the end of the training, the trainer will share a detailed report and help in creating a customized plan that helps in clearing your ITIL CSI certification exam in Frankfurt.
At Invensis Learning, we believe in holistic learning that encompasses a clear understanding of the concepts rather than memorizing and using flash cards to clear the exam. These short-cuts only help you to a certain extent, but a proper understanding of the concepts helps participants to answer questions of various difficulty levels and ensures it stays with them which help in the real-world application as well. Moreover, the entire training is focused on showcasing minute details of real-world scenarios and mapping it to AXELOS’s ITIL way of thinking.
This module focuses on the purpose, objectives and scope of CSI, contest of Service Transition in ITIL service lifecycle, approach to CSI, business question that a CSI initiative is warranted, and context of CSI in ITIL Service Lifecycle, inputs and outputs to CSI.
In this chapter participants will learn about how success of CSI depends on change within an organization, clear and unambiguous ownership and accountability, CSI register supporting the application of CSI, knowledge management, Deming Cycle’s importance, how CSI can be used to ensure good governance.
This module focuses on the seven step improvement process, policies, principles, and basic concepts, process activities, methods and techniques, critical success factors and key performance indicators, challenges and risks.
In this module participants will learn about when to use assessments and what to assess, how gap analysis can provide insight into the areas that have room for improvement, benchmarking, service measurement, metrics, ROI, service reporting, and more.
This chapter focuses on the roles of service owner, process owner, process manager, process practitioner, CSI manager, nature of activities and the skills required for the seven step improvement process, comparing the CSI manager role with other relevant roles, how RACI can be used to define roles and responsibilities.
This module focuses on what are the technology considerations to be made to implement CSI approach in an enterprise.
In this chapter participants will learn about critical considerations and where to start, the role of governance to CSI, the effect of organizational change for CSI, and a communication strategy and plan.
This module focuses on challenges facing CSI, appropriate critical success factors for CSI, and the risk associated with implementing CSI.
The daily agenda of the 2-day ITIL CSI Training is detailed below:
As part of your ITIL CSI training, you will receive:
Yes, we have schedules for ITIL CSI training for weekends and weekdays in Frankfurt. Please view our ITIL CSI training schedule in Frankfurt here.
At Invensis, we provide ITIL CSI training in Frankfurt in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
You will achieve 3 credits for this ITIL CSI training which you can use in your journey to become an ITIL Expert.
Yes, the examination fees is included in the course fee.
The ITIL Continual Service Improvement credential does not have an expiry period and the certification is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL CSI training course worldwide.
AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules and ITIL MALC Training courses worldwide.
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Frankfurt, officially known as Frankfurt am Main is one of the largest cities in Germany with a population of over 2.3 million people. It is classified as an alpha world city and is a major hub for commerce, culture, tourism, and education. Frankfurt is a very ethnically diverse city with immigrants and expatriates from all over the world working here. The Frankfurt Airport is one of the busiest in the world and serves as a major connectivity node in Europe.
Frankfurt is a leading financial in the world and is home to the headquarters of major financial institutions such as European Central Bank, German Federal Bank, and Frankfurt Stock Exchange. The economy of Frankfurt is driven by the accountancy, financial services, consultancies, manufacturing and real estate. Frankfurt’s €172 billion GDP contributes significantly to Germany’s economy. The largest employers in Frankfurt are Deutsche Bank, PwC, EY, Commerzbank, Accenture, KPMG, Crytek, and Lufthansa.
The highest average salary in Frankfurt for professionals in Project Management is €91,167, ITSM is €108,612, and Quality Management is €103,027. Whereas a senior project manager with PMP certification the salary goes up to €114,645, with ITIL certification it goes up to €127,217, and with Six Sigma certification, it goes up to €125,076.
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