Enroll for interactive ITIL Intermediate Operational Support and Analysis (OSA) Training and Certification Course in Santo Domingo, Dominican Republic from Invensis Learning. ITIL OSA is an intermediate level certification training course that belongs to the Service Capability stream and is ideal for individuals and enterprises who are looking to gain in-depth knowledge on the practical application of OSA practices.
The main takeaways from this training course is that you demonstrate comprehensive understanding of managing everyday operation of IT services, management and resolution with regards to people, relationships, procedures, infrastructure technology, and clear your ITIL OSA examination on your first attempt.
We deliver ITIL Intermediate Operational Support and Analysis (OSA) Certification Training in both classroom and live online classroom modes.
It is of paramount importance that enterprises address service management practices that cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.
ITIL Operational Support and Analysis (OSA) is an intermediate-level certification that is most sought-after credential across the globe. The main objective of the course is to help you to clear your ITIL OSA exam on your first attempt. This course is specifically designed for enterprises and individuals to manage regular IT service operations and covers issues that relate to people, procedures, and infrastructure technology needed to provided high quality IT services as per the organisational needs.
After completing your ITIL OSA training, you will gain comprehensive understanding of:
Job roles that can benefit from ITIL OSA training include, but are not limited to:
Santo Domingo is the capital of Dominican Republic and is situated on the southern coast of the country. The city was founded in the 15th century and is one of the oldest and the largest in the Caribbean region. UNESCO has declared the colonial zone of the city as a World Heritage Site. The Globalization and World Cities Research Network has declared Santo Domingo as a gamma+ global city. The economy of Santo Domingo relies on telecommunications, construction, real estate, beverages, retail, banking, education and healthcare. Some of the biggest employers in Santo Domingo are Grupo Corripio, Carrefour, IKEA, Barrick, Barcelo, Industrias Nacionales, Goldcorp, Banco del Progresso, Banco Popular Dominicano, Banreservas, Citibank and Scotiabank.
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Customised ITIL OSA trainings available for individuals and enterprises in Santo Domingo