ITIL Intermediate Service Design (SD) Training and Certification Course in Santo Domingo, Dominican Republic

Enroll for interactive ITIL Intermediate Service Design (SD) Training and Certification Course in Santo Domingo, Dominican Republic from Invensis Learning. ITIL Service Design is an intermediate level certification training course that is ideal for individuals and enterprises who are looking to gain in-depth understanding designing a service and covers the architectures, processes, policies and documentation.

The main takeaways from this ITIL Service Design certification training course is that one can demonstrate comprehensive understanding of using service design processes interact with other service lifecycle processes and achieve operational excellence by measuring service design performance.

We deliver ITIL Intermediate Service Design (SD) Training in both classroom and live online classroom modes.


All Upcoming ITIL Service Design Training in Santo Domingo, Dominican Republic

Guaranteed to run Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

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Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Key Features of ITIL Service Design Certification Training

  •  Interactive instructor-led ITIL SD training in Santo Domingo, Dominican Republic
  • Highly qualified, certified, and accredited trainers
  • ITIL SD course adhered to global standards
  • AXELOS official ITIL SD certificate
  • Get ITIL SD Study Guide created by subject matter experts
  • 98.3% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 24 PDUs certificate

Insights about ITIL Service Design Training Course

Incorporating service management best practices is of paramount importance for enterprise to cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.

ITIL Service Design is an intermediate-level certification that is most sought-after credential across the globe. This ITIL SD training provides knowledge on the design of IT services and covers the architectures, processes, policies and documentation which will help you to design services that meet the needs of the organisation.

After completing your ITIL Intermediate Service Design training, you will gain fundamental understanding of:

  • Service design principles, its purpose, and objective
  • How service design processes interact with other service lifecycle processes
  • Roles and responsibilities within service to achieve operational excellence
  • Measuring service design performance, and more

Job roles that can benefit from ITIL Service Design training include, but are not limited to:

  • Capacity Manager
  • Availability Manager
  • Service Level Manager
  • Business Continuity Manager
  • Service Portfolio Manager
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 24 contact hours of instruction for the syllabus from an accredited training organisation
  • Multiple choice examination questions
  • 08 questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL Service Design Training 

  • Introduction to Service Design
  • Service Design Principles
  • Service Design Processes
  • Service Design Technology Related Activities
  • Organising for Service Design
  • Technology Considerations
  • Implementation and Improvement of Service Design
  • Challenges, Critical Success Factors and Risks

Santo Domingo is the capital of Dominican Republic and is situated on the southern coast of the country. The city was founded in the 15th century and is one of the oldest and the largest in the Caribbean region. UNESCO has declared the colonial zone of the city as a World Heritage Site. The Globalization and World Cities Research Network has declared Santo Domingo as a gamma+ global city. The economy of Santo Domingo relies on telecommunications, construction, real estate, beverages, retail, banking, education and healthcare. Some of the biggest employers in Santo Domingo are Grupo Corripio, Carrefour, IKEA, Barrick, Barcelo, Industrias Nacionales, Goldcorp, Banco del Progresso, Banco Popular Dominicano, Banreservas, Citibank and Scotiabank.

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Classroom Training - Dominican Republic

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Customised ITIL SD trainings available for individuals and enterprises in Santo Domingo

PEOPLECERT Accredited COBIT 5 Training Organization
PEOPLECERT Accredited PRINCE2 Training Organization
ITIL Training Organization
AXELOS Certified Partner
DevOps Institute – Registered Education Partner
ISACA - Information Systems Audit and Control Association
TUV-SUD Accredited Training Organization