Invensis Learning's ITIL Service Design Training Course in Madrid is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL Service Design Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SD Certification Course in Madrid is ideal for individuals and enterprises that are looking to gain in-depth understanding designing a service and covers the architectures, processes, policies, and documentation.
The main takeaways from this ITIL SD Certification course in Madrid are that you demonstrate a comprehensive understanding of using service design processes interact with other service lifecycle processes and achieve operational excellence by measuring service design performance. Participants will receive course completion certificate and 21 PDUs.
We deliver ITIL Intermediate Service Design Training in Madrid through classroom and live online classroom modes. Enroll now and gain this ITIL Service Design certification in Madrid today.
- Instructor-led Classroom Training ( Request for Training )
- Instructor-led Online Training ( Request for Training )
- On-site Group Training ( Request for More Information )
- Focused 1-to-1 Training
|Areas of Study||
- Service design principles, its purpose, and objective
- How service design processes interact with other service lifecycle processes
- Roles and responsibilities within service to achieve operational excellence
- Measuring service design performance, and more
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|ITIL Service Design Training Course Syllabus||
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|ITIL Service Design Exam Format||
|ITIL Service Design Exam Fees||
The ITIL Service Design examination cost in the Spain is USD 330.
|Who should Attend ITIL Service Design Certification training||
Job roles that can benefit from ITIL Service Design training course in Madrid include, but are not limited to:
This module focuses on the purpose, goals, objectives, scope, and value of service design, the context of service design in the ITIL service lifecycle, and service design inputs, outputs, and use of service design package.
This chapter focuses on holistic service design, service composition and 4 Ps, the five aspects of service design, the importance of an approach to creating a balanced design, service requirements, business requirements and drivers, and design activities and their constraints.
In this module participants will learn about service design processes such as: design coordination; service catalogue management; service level management; availability management; capacity management; ITSCM; ISM, and supplier management.
This module focuses on service design activities and techniques within data and information management, application management.
This chapter focuses on functional roles, analysis, and use of the RACI matrix, functions within service design, and the roles and responsibilities within service design.
In this module, participants will learn about types of tools that would benefit service design and requirements for service management tools.
This module focuses on service design issues relating to business impact analysis, service level requirements and risks, the six state implementation approach, and measurements of service design.
This chapter focuses on challenges and risks in service design approach, and critical success factors and KPIs.
The daily agenda of the 2-day ITIL SD Training is detailed below:
At Invensis, we provide ITIL Service Design training in Madrid in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
You will achieve 3 credits for this ITIL SD training which you can use in your journey to becoming an ITIL Expert.
Yes, the examination fees are included in the course fee.
The ITIL Service Design credential does not have an expiry period,and the certification is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Service Design training course worldwide.
AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules, and ITIL MALC Training courses worldwide.
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Madrid, located on the river Manzanares, is the capital of Spain and the largest city in the country. Spread over 6004 sq. km, the city is home to over 3.1 million people. Madrid serves as the political, cultural and economic center of the country and is a major city in Europe for entertainment, fashion, science, and arts. Due to its high economic output and standard of living, Madrid is a major financial center in Southern Europe.
Madrid is a tourist hub in Europe, and its various landmarks and museums draw millions of tourists every year. The Madrid area has a GDP of €203 billion, which accounts for 15% of Spain’s total GDP. The economy of Madrid is driven by the service sector which accounts for 85% of the value added to the economy. Madrid is also a major industrial center and specializes in high-technology production. The largest employers in Madrid are Telefónica, BBVA, Santander, PwC, IBM, Amadeus, Deloitte, and Everis.
The highest average salary in Madrid for professionals in Project Management is €64,265, ITSM is €68,853, and Quality Management is €60,967. Whereas a senior project manager with PMP certification the salary goes up to €70,175, with ITIL certification it goes up to €77,000, and with Six Sigma certification, it goes up to €78,139.
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