Enroll for ITIL Intermediate Service Operation (SO) Certification Training Course in Ethiopia from Invensis Learning across various locations. ITIL Service Operation is an intermediate level certification training course that is ideal for professionals who are looking to gain in-depth understanding of principles, operational activities, functions, and processes that help organisations and individuals to manage the products and services of an organisation.
In this ITIL SO course, participants will learn coordination and execution of activities that help in managing the operation of products or services developed during the Service Strategy, Design, and Transition phases of the IT Service Lifecycle. Upon successfully clearing the ITIL Service Operation exam, a participant receives 3 Credits, and 24 PDUs certificate.
We deliver ITIL Intermediate Service Operation (SO) Training in both classroom and live online classroom modes.
This ITIL Service Operation Training is available across multiple cities in Ethiopia.
Note: The ITIL Service Operation exam will be either paper-based / web-based / web proctored exam. For web proctored exam additional charges applicable.
In today’s ever changing economic climate and market place incorporating service management best practices is of paramount importance for enterprise to cater the greater demand of providing holistic IT services. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.
ITIL Service Operation is an intermediate-level certification that is most sought-after credential across the globe. The main objective of the course is to help you to clear your ITIL SO exam on your first attempt. This ITIL SO training provides knowledge on processes, principles, operational activities and functions that helps in managing the performance of their services and products. Participants will also learn how to coordinate and execute activities that managing the products or services developed during Service Strategy, design, and transition phases of the IT service lifecycle.
After completing your ITIL SO training, you will gain comprehensive understanding of:
Job roles that can benefit from ITIL Service Operation training include, but are not limited to:
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Customised ITIL SO trainings available for individuals and enterprises in Ethiopia