Enroll for 4-day interactive ITIL Intermediate Operational Support and Analysis (OSA) Training and Certification Course in Thessaloniki, Greece from Invensis Learning. ITIL OSA is an intermediate level certification training course that belongs to the Service Capability stream and is ideal for individuals and enterprises who are looking to gain in-depth knowledge on the practical application of OSA practices.
The main takeaways from this training course is that you demonstrate comprehensive understanding of managing everyday operation of IT services, management and resolution with regards to people, relationships, procedures, infrastructure technology, and clear your ITIL OSA examination on your first attempt.
We deliver ITIL Intermediate Operational Support and Analysis (OSA) Certification Training in both classroom and live online classroom modes.
I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.
It is of paramount importance that enterprises address service management practices that cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.
ITIL Operational Support and Analysis (OSA) is an intermediate-level certification that is most sought-after credential across the globe. The main objective of the course is to help you to clear your ITIL OSA exam on your first attempt. This course is specifically designed for enterprises and individuals to manage regular IT service operations and covers issues that relate to people, procedures, and infrastructure technology needed to provided high quality IT services as per the organisational needs.
After completing your ITIL OSA training, you will gain comprehensive understanding of:
Job roles that can benefit from ITIL OSA training include, but are not limited to:
Thessaloniki is the capital city of Greek Macedonia and the second biggest city in Greece. The city is an important transportation hub and connects southeastern Europe with major cities in the north. Thessaloniki is one of the major cultural, financial and educational hubs in Greece. The largest university of Greece, Aristotle University, is situated in this city. The economy of Thessaloniki is reliant on services, trading, shipping, manufacturing, transportation, automobile, construction and tourism. The top employers in Thessaloniki are Port of Thessaloniki, ELVO, Philkeram Johnson and MLS Multimedia.
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Customised ITIL OSA trainings available for individuals and enterprises in Thessaloniki