Invensis Learning's ITIL Intermediate Service Strategy Training Course in Zagreb is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS's ITIL Service Strategy Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SS Certification Course in Zagreb is ideal for individuals and enterprises that are looking to gain an in-depth understanding to design and develop a service strategy that aligns with organizational business objectives.
The main takeaways from this ITIL SS Certification course in Zagreb are that you demonstrate a comprehensive understanding of the risks and success factors and have the requisite skills to develop and progress strategy within the organization. Participants will receive course completion certificate.
We deliver ITIL Intermediate Service Strategy Training in Zagreb through classroom and live online virtual modes. Enroll now and gain this ITIL Service Strategy certification in Zagreb today.
- Instructor-led Classroom Training ( Request for Training )
- Instructor-led Online Training ( Request for Training )
- On-site Group Training ( Request for More Information )
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|Areas of Study||
- Service Strategy principles that relate to design of effective service management strategies
- Service Strategy processes, service portfolio management, financial management for IT services
- Importance of governance and related frameworks
- Service Strategy technologies and service automation, and more
|ITIL Service Strategy Training||Request for ITIL Service Strategy training in Zagreb|
|ITIL Service Strategy Course Duration|
|ITIL Service Strategy Training Course Syllabus||
|ITIL Service Strategy Course Preview||Click here to view ITIL Service Strategy Course Preview|
|ITIL Service Strategy Certification Eligibility Criteria||
|ITIL Service Strategy Exam Format||
|ITIL Service Strategy Exam Fees||
The ITIL Service Strategy examination cost in Croatia is USD 330.
|Who should Attend ITIL Service Strategy Certification training||
Job roles that can benefit from ITIL Service Strategy training course in Zagreb include, but are not limited to:
This module focuses on the introduction to service strategy that addresses its purpose, objectives, scope, and value to the business.
This chapter focuses on service strategy principles, approach to deciding a strategy, opposing dynamics, 4Ps of service strategy, utility and warranty, service providers, strategies for customer satisfaction, sourcing strategy, and strategy inputs and outputs with the service lifecycle.
In this module participants will learn about strategy management for IT services, service portfolio management, financial management for IT services, demand management, and business relationship management.
This module focuses on the governance part in service strategy, setting the strategy for governance, governance framework, what is IT governance? Governance bodies, and how service strategy relates to governance.
This chapter focuses on organizational departmentalization, organizational design, and the role of the service owner and business relationship manager.
In this module, participants will learn about service automation and service interfaces.
This module focuses on implementing service strategy through the lifecycle, following lifecycle approach, and the impact of service strategy on other lifecycle stages.
This chapter focuses on the challenges while implementing service strategy, critical success factors, and risks.
The daily agenda of the 2-day ITIL SS Training is detailed below:
At Invensis, we provide ITIL Service Strategy training in Zagreb in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
You will achieve 3 credits for this ITIL SS training which you can use in your journey to becoming an ITIL Expert.
Yes, the examination fees are included in the course fee.
The ITIL Service Strategy credential does not have an expiry period,and the certification is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Service Strategy training course worldwide.
AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules, and ITIL MALC Training courses worldwide.
Individuals and Enterprises can make payment for the training through 2 different modes such as –
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Zagreb is the capital of Croatia. It is the most highly populated metropolitan area in the country. The city is situated in the foothills of the Medvednica Mountains in the northern part of the country. Zagreb has a rich cultural heritage because of its historical background. It is one of the oldest cities in Europe. Zagreb is an important political, economic, educational and cultural center of Croatia. The economy of the city is reliant on sectors such as pharmaceutical industry, production of electric devices and machines, textile, food processing, telecommunications, printing, trading and transportations. Some of the top employers in Zagreb are Agrokor, Atlantic Grupa, Dalekovod, Ericsson Nikola Tesla, Europapress Holding, Hrvatska elektroprivreda, INA, Pliva, Privrednabanka Zagreb and Technika.
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