Scrum Master Certification Process Roadmap

Are you ready to become a Certified Scrum Master (CSM)? Before you get started, you need to learn about the entire process for scrum master certification.

Regardless of your educational or industrial background, anybody can emerge as a successful Certified Scrum Master. All that the individual needs are thorough training and proper guidance. A Certified Scrum Master can deliver high-value products in the shortest possible time. However, the lightweight Agile framework implemented by a Scrum Master is also highly flexible and dynamic to take in last-minute requests, changes, and feedback. However, before taking on these responsibilities or acquiring the certification, it is important to know about the Scrum Master Certification process.

Certified Scrum Master Certification Process

The CSM process is rather simple and uncomplicated. It can be divided into the following parts:

  • Before
  • During
  • After


Before you begin preparing for the CSM examination, you need to ensure that you satisfy the basic prerequisites for attending the CSM course.

However, given that CSM is a foundational-level course, it does not specify any prerequisites in terms of degrees or qualifications. Thus, familiarize yourself with the basic Scrum terminologies that may come up during the training.

A number of courses begin with handing out a short quiz to the candidates to assess whether they are well-equipped to begin the CSM training course. Hence, brush up on the Scrum Theory, Scrum Roles, Scrum Artifacts, and Scrum Events. A great resource for getting ready would be the official Scrum Guide that also lays the groundwork for the Agile manifesto.


Next, in the scrum master process, you need to enroll for an in-person CSM course, which will be taught by a Certified Scrum Trainer. It is mandatory that you attend this 2-3 day training course, which offers an overview of the Scrum framework and helps you get accustomed to taking on the role of a Scrum Master.

It is at this stage when you register with the Scrum Alliance, which will conduct your CSM exam. The trainer will send a request to Scrum Alliance once you complete the mandatory class. Most CSM courses will grant you a two-year membership with the Scrum Alliance, which gives you access to a host of valuable resources and materials.


The final stage of the CSM certification process involves taking the CSM exam. Once your trainer has sent a request or your examination to the Scrum Alliance, you will receive an email containing the exam link. You can appear for this exam within 90 days from receipt of this mail.

The exam contains 35 multiple choice questions, of which you need to answer 24 correctly to pass. The exam lasts for about an hour, and you can take breaks in between. Once you click ‘Submit’ the test gets submitted and your score is displayed on the computer screen. You get to know the answers that you have answered incorrectly, but you will not be told the correct answer.

If you fall short of the cut-off marks required to pass, you will have to appear for a re-exam. You get two free attempts for the CSM exam, which is to be done within 60 days at no extra cost. From the third attempt onwards, you need to make a payment of $25 to the Scrum Alliance per attempt.

If you successfully clear the exam, you need to log into your Scrum Alliance account and complete the online evaluation. Enter your details and agree to the terms and conditions. Download and print your certificate.

If you haven’t yet, complete your Scrum Alliance membership profile. To renew this certificate, you once again need to log into your Scrum Alliance account, click on ‘Renew Certifications / Memberships,’ make the payment and renew the certification.

FAQs Scrum Master Certification

Here are a few questions with regards to CSM certification and the process:


The prescribed CSM training duration is 16 hours, which is normally spread across two days. However, you also need to factor in the time that you will put into preparing for the CSM exam. Eventually, it is your personal ability to grasp the course materials and prepare for the test.

Scrum training is beneficial for individuals who wish to work on their team-building and leadership qualities. It teaches you the science and art of managing teams, customers, and stakeholders dynamically and imparts the skill to achieve long and short term goals in a timely manner. On the whole, Scrum Master certification not only benefits the employees or employers but also helps freelancers to facilitate incremental delivery.

You need to make a payment of $100 to renew your certification for a period of 2 years.

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Syllabus of Certified ScrumMaster Training

  • After completing your Certified ScrumMaster training, you will gain a comprehensive understanding of:
  • Lean, Agile, and Scrum
  • Scrum Master Core Competencies
  • Service to the Development Team
  • Service to the Product Owner
  • Service to the Organization

Download detailed course syllabus

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FAQs on Certified ScrumMaster

Why take up Certified ScrumMaster Course?

Agile and Scrum was a breath of fresh air for enterprises who wanted to move away from traditional command and control style of management that spread across industries. By ensuring the workforce moved away from traditional silos to customer-focused multidisciplinary teams, Agile approach not only ensured accelerated growth but also helped to create next gen Agile and Scrum practitioners.

Today, there are many Agile and Scrum certification programs, but Certified ScrumMaster® from Scrum Alliance is one of the most popular certification courses globally. The CSM credential validates an individual’s knowledge on Scrum terminology, principles, practices, and the exam. There are more than 1 Million CSMs, which shows the popularity of the certification globally.

After completing your Certified ScrumMaster training, you will gain a comprehensive understanding of:

  • Lean, Agile, and Scrum
  • Scrum Master Core Competencies
  • Service to the Development Team
  • Service to the Product Owner
  • Service to the Organization

Job roles that can benefit from CSM training include, but are not limited to:

  • Project Team Members
  • IT Managers
  • Delivery Managers
  • QA and Testing Professionals
  • Aspiring Scrum Masters
  • Scrum Team Members (Developers, Scrum Masters, and Product Owners)
  • Anyone who wants to learn Scrum and be part of the next transformation

There are no pre-requisite criteria to take up CSM training.

One has to maintain their CSM credential by renewing it every two years by obtaining 20 SEUs.

  • Type: Multiple Choice Questions (True/False)
  • No. of Questions: 50
  • Exam Duration: 60 Mins
  • Passing Score: 37/50 answers must be correct
  • Ease of Agile methodology adoption within the organization
  • Bag business critical projects with Scrum qualified employees
  • Change of mindset from traditional leadership to Agile leadership
  • Enhanced collaboration within teams by removing impediments
  • Achieve tangible and real benefits at a rapid rate by delivering high quality products
  • Receive fundamental knowledge of Scrum that has revolutionized global enterprises
  • Stay marketable and relevant with CSM certification due to rapid Agile migration
  • Work better with your peers by understanding Scrum vocabulary within the organization
  • Achieve additional functioning knowledge on Agile implementation methods
  • Become a global professional with increased opportunities across industry sectors

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