ITIL Intermediate Service Design (SD) Certification Course

 

ITIL Intermediate Service Design (SD) Certification Training

Key Features of ITIL Service Design Certification Training

  • 2 - Day interactive instructor-led ITIL SD training
  • Highly qualified, certified, and accredited trainers
  • ITIL SD course adhered to global standards
  • AXELOS official ITIL SD certificate
  • Get ITIL SD Study Guide created by subject matter experts
  • 98.3% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

Insights about ITIL Intermediate Service Design Training Course

Job roles that can benefit from ITIL Service Design training include, but are not limited to:

  • Capacity Manager
  • Availability Manager
  • Service Level Manager
  • Business Continuity Manager
  • Service Portfolio Manager

In order to take the ITIL Intermediate Service Design certification examination, you must satisfy the following eligibility criteria:

  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 21 contact hours of instruction for the syllabus from an accredited training organisation
  • Type: Multiple choice
  • No Of Questions: Eight scenario-based and gradient-scored questions
  • Examination duration: 90 minutes
  • Result: 28 marks required to pass (out of 40 available), equivalent to 70%

Syllabus of ITIL Service Design Training 

  • Introduction to Service Design
  • Service Design Principles
  • Service Design Processes
  • Service Design Technology Related Activities
  • Organising for Service Design
  • Technology Considerations
  • Implementation and Improvement of Service Design
  • Challenges, Critical Success Factors and Risks
Classroom Training

Enroll for Interactive Public Classroom Sessions and Learn from Qualified, Certified and Accredited Trainers

Live Virtual / Live Online Training

Enroll for Instructor-led Live Online Sessions and attend from Anywhere

Corporate Group Training

Cost Effective and Customized Instructor led On-site Group Training for Enterprises

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