ITIL Intermediate Service Design (SD) Certification Course


ITIL Intermediate Service Design (SD) Certification Training

What is ITIL Intermediate Service Design (SD)?

ITIL Intermediate Service Design (SD) focuses on designing the IT services and covers the main architectures, policies, processes, and documentation associated with this task. Knowledge of ITIL Service Design enables ITSM professionals to design appropriate services that meet the organizational needs.

Benefits of the ITIL Intermediate Service Design (SD) course

The design process is vital to the continued improvement and development of services within the IT lifecycle, and the SD module will teach individuals the best practices required to develop, integrate and manage service design in the ITSM process.

The service design module also helps one to understand how IT and business services need to be aligned. It provides the right guidance to create and launch products and new services that meet the immediate and future needs of an organization.

Why choose the ITIL Intermediate Service Design (SD) training by Invensis?

Invensis has successfully trained and certified thousands of professionals in this course so far and achieved an enviable 98.3% pass rate for the courses. Our extensive experience allows us to deliver world-class training using a mode of your choice.

Training Delivery Modes

  • ITIL Intermediate Service Design classroom training

    The Service Design module at the ITIL Intermediate level is part of five modules in the ITIL Service Lifecycle stream. This module focuses on the principles, knowledge, and skills you require to incorporate good service design into IT service management. Invensis Learning offers certification courses in ITIL Intermediate Service Design (SD) which are accredited by PEOPLECERT. Our classroom sessions are tailored to be interactive and informative.

    This certification is provided by the governing body AXELOS, which licenses organizations to use the ITIL intellectual property, accredits licensed examination institutes, and manages updates to the framework.

    Our highly qualified instructors give importance to answering your doubts and queries, so that you are clear about the principles and processes of service design explained in the module. You will also get a copy of the content and access to full-length practice tests.

  • ITIL Intermediate Service Design (SD) online training

    If you cannot make it for an ITIL Intermediate Service Design classroom training session, Invensis Learning brings the classroom to you. Live online training courses give you the freedom to log in from a location of your convenience, and still get the benefits of a classroom.

    You will be able to interact with our highly qualified trainers and get a thorough understanding of service design from them. You will also get a soft copy of the course content and access to full-length practice tests to prepare for the ITIL Intermediate Service Design certification examination fully.

ITIL Intermediate Service Design practice tests

Taking practice tests is an integral part of your preparation for the ITIL Intermediate Service Design certification examination. These tests not only give you an idea of what the certification examination will be like, but also build your confidence.

Invensis Learning offers you practice tests which are based on the ITIL Intermediate Service Design syllabus and are developed by expert instructors. Detailed answers are provided for your complete clarity regarding the subject matter.

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

Key Features of ITIL Service Design Certification Training

  • 3 - Day interactive instructor-led ITIL SD training
  • Highly qualified, certified, and accredited trainers
  • ITIL SD course adhered to global standards
  • AXELOS official ITIL SD certificate
  • Get ITIL SD Study Guide created by subject matter experts
  • 98.3% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 24 PDUs certificate

Insights about ITIL Intermediate Service Design Training Course

Job roles that can benefit from ITIL Service Design training include, but are not limited to:

  • Capacity Manager
  • Availability Manager
  • Service Level Manager
  • Business Continuity Manager
  • Service Portfolio Manager

In order to take the ITIL Intermediate Service Design certification examination, you must satisfy the following eligibility criteria:

  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 21 contact hours of instruction for the syllabus from an accredited training organisation
  • Type: Multiple choice
  • No Of Questions: Eight scenario-based and gradient-scored questions
  • Examination duration: 90 minutes
  • Result: 28 marks required to pass (out of 40 available), equivalent to 70%

Syllabus of ITIL Service Design Training 

  • Introduction to Service Design
  • Service Design Principles
  • Service Design Processes
  • Service Design Technology Related Activities
  • Organising for Service Design
  • Technology Considerations
  • Implementation and Improvement of Service Design
  • Challenges, Critical Success Factors and Risks
Classroom Training

Enroll for Interactive Public Classroom Sessions and Learn from Qualified, Certified and Accredited Trainers

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Live Virtual / Online Classroom Training

Enroll for Instructor-led Online Classroom Sessions and attend from Anywhere

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Corporate Group Training

Cost Effective and Customized Instructor led On-site Group Trainings for Enterprises

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PEOPLECERT Accredited COBIT 5 Training Organization
PEOPLECERT Accredited PRINCE2 Training Organization
ITIL Training Organization
AXELOS Certified Partner
DevOps Institute – Registered Education Partner
ISACA - Information Systems Audit and Control Association
TUV-SUD Accredited Training Organization