ITIL Intermediate SOA Certification Course


ITIL Intermediate SOA Certification Training

What is ITIL Intermediate Service Offerings and Agreements (SOA)?

ITIL Intermediate Service Offerings and Agreements (SOA) is one of the modules in ITIL Intermediate Service Capability stream and an optional certification that leads up to the ITIL Expert credential. The ITIL Intermediate Service Offerings and Agreements certification training program offers an in-depth understanding of the implementation of SOA processes and practices, as well as the technical considerations that need to be taken into account for effective IT service management in an organization.

According to AXELOS, the governing body for ITIL certifications, ITIL SOA certification course focuses on SOA practices in order to facilitate portfolio, service catalog, demand, supplier and financial management. The ITIL SOA content is mainly based on best practice guidance contained in ITIL Service Strategy and ITIL Service Design publications.

Benefits of the ITIL Intermediate Service Offerings and Agreements (SOA) course

ITIL Intermediate Service Offerings and Agreements (SOA) is a module of the ITIL Intermediate Service Capability stream. This module explains the processes and concepts of Service Offerings and Agreements that have to do with: service portfolio management, service catalog management, service level management, demand management, supplier management, financial management for IT services and business relationship management.

Why choose the ITIL Intermediate Service Offerings and Agreements (SOA) training by Invensis?

Invensis has successfully trained and certified thousands of professionals in this course so far and achieved an enviable 97.6% pass rate for the courses. Our extensive experience allows us to deliver world-class training using a mode of your choice.

Training Delivery Modes

  • ITIL SOA classroom training

    Invensis Learning conducts instructor-led classroom training programs for ITIL Intermediate Service Offerings and Agreements. In these sessions, you can learn from certified instructors who have several years of training and consulting experience. This certification is provided by the governing body AXELOS, which licenses organisations to use the ITIL intellectual property, accredits licensed examination institutes, and manages updates to the framework.

    By explaining the subject matter with case studies and real-world examples, they will help you to solve all your doubts and build your expertise in the ITSM domain. With practice tests and a hard copy of the course material, you will be equipped to clear the ITIL Intermediate Service Offerings and Agreements certification examination easily.

  • ITIL SOA online training

    Invensis Learning offers ITIL Intermediate Service Offerings and Agreements (SOA) instructor-led live online training programs for those who cannot make it for a classroom session but are looking to learn from a trainer. You can be a part of these instructor-led live online training sessions from a location of your convenience by using the internet.

    Our certified instructors incorporate case studies and real-world examples in training and will ensure that your doubts are solved within the training session itself. With practice tests and a soft copy of the course material, you will be ready to take the ITIL Intermediate Service Offerings and Agreements certification examination and will be able to pass it easily.

ITIL Intermediate Service Offerings and Agreements (SOA) practice tests

Practice tests are a critical step in your preparation to earn the ITIL Intermediate SOA credential. By taking these tests, you will be able to bolster your confidence for the examination and also get an idea of what it will be like.

Designed by experienced instructors, Invensis Learning's practice tests are modeled on the actual examination syllabus. Detailed answers to the questions will enable you to get your concepts clear at the outset.

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

Key Features of ITIL SOA Certification Training

  • 4 - Day interactive instructor-led ITIL SOA training
  • Highly qualified, certified, and accredited trainers
  • ITIL SOA course adhered to global standards
  • AXELOS official ITIL SOA certificate
  • Get ITIL SOA Study Guide created by subject matter experts
  • 97.6% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 30 PDUs certificate

Insights about ITIL Intermediate Service Offerings and Agreements (SOA) Training Course

Job roles that can benefit from ITIL SOA training include, but are not limited to:

  • IT Management
  • IT Finance Manager
  • Capacity Manager
  • Availability Manager
  • Service Level Manager
  • Business Continuity Manager
  • Service Portfolio Manager
  • Supplier Relationship Manager

You must satisfy the following eligibility criteria to take the ITIL Intermediate Service Offerings and Agreements (SOA) certification examination:

  • You must be ITIL Foundation certified./li>
  • You should have undertaken at least 30 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organisation (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme.
  • 2 to 4 years of professional experience of working in IT service management is considered highly desirable.
  • At least 12 hours of personal study is highly recommended.

Examination Format of ITIL Planning, Protection and Optimization (PPO) Exam:

  • Type: Multiple choice examination questions
  • No Of Questions:Eight scenario-based and gradient-scored questions
  • Result: 28 marks required to pass (out of 40 available), equivalent to 70%
  • Examination duration: 90 minutes

Syllabus of ITIL SOA Training

  • Introduction to service offerings and agreements (SOA)
  • Service portfolio management
  • Service catalogue management
  • Service level management
  • Demand management
  • Supplier management
  • Financial Management for IT services
  • Business relationship management
  • SOA roles and responsibilities
  • Technology and implementation considerations
Classroom Training

Enroll for Interactive Public Classroom Sessions and Learn from Qualified, Certified and Accredited Trainers

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Live Virtual / Online Classroom Training

Enroll for Instructor-led Online Classroom Sessions and attend from Anywhere

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Corporate Group Training

Cost Effective and Customized Instructor led On-site Group Trainings for Enterprises

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