All Upcoming ITIL Service Strategy Training Schedule
Key Features of ITIL Service Strategy Certification Training
2 - Day interactive instructor-led ITIL SS training- Highly qualified, certified, and accredited trainers
- ITIL SS course adhered to global standards
- AXELOS official ITIL Service Strategy certificate
- ITIL SS Study Guide created by subject matter experts
- 98.7% pass success rate
- Get to know industry best practices and case studies
- Prepare better with sample mock tests
Insights about ITIL Intermediate Service Strategy Training Course
Job roles that can benefit from ITIL Service Strategy training include, but are not limited to
- CIOs
- CTOs
- IT Managers
- Supervisory Staff
- Team Leaders
- Designers
- Architects
- Planners
- IT Consultants
- IT Audit Managers
- IT Security Managers
- ITSM Trainers
In order to take the ITIL Intermediate Service Strategy certification examination, you must satisfy the following eligibility criteria:
- You must hold the ITIL Foundation certificate in IT Service Management
- You must have at least 21 contact hours of instruction for the syllabus from an accredited training organisation
- Type: Multiple choice
- No Of Questions: Eight scenario-based and gradient-scored questions
- Examination duration: 90 minutes
- Result: 28 marks required to pass (out of 40 available), equivalent to 70%
Syllabus of ITIL Intermediate Service Strategy Training
- Introduction to ITIL Intermediate Service Strategy
- Service Strategy Principles
- Service Strategy Processes
- Governance
- Organising for Service Strategy
- Technology Considerations
- Implementing Service Strategy
- Challenges, Critical Success Factors and Risks
Download detailed course syllabus
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