Enroll for interactive ITIL Intermediate Continual Service Improvement (CSI) Certification Training Course in Kenya from Invensis Learning. ITIL CSI is an intermediate level certification training course that is ideal for professionals who are looking to gain in-depth understanding on how individuals and enterprises can strategically review products and services produced by following strategy, design, transition, and operation stages.
The course also includes what tools and techniques to be used in support of CSI initiatives and also how to evaluate risks and critical success factors. Participants attending this training will receive a hard copy of the course material. Upon successfully clearing the ITIL CSI exam, a participant receives 3 Credits.
We deliver ITIL Intermediate Continual Service Improvement (CSI) Training in both classroom and live online classroom modes.
This ITIL CSI Training is available across multiple cities in Kenya.
I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.
Note: The ITIL CSI exam will be either paper-based / web-based / web proctored exam. For web proctored exam additional charges applicable.
Today, there is a greater impetus on providing IT services that are of high quality and one that addresses the business objectives of the organisation. ITIL Continual Service Improvement (CSI) is an intermediate-level certification that is most sought-after credential across the globe. The knowledge gained as part of the CSI module helps to understand the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Overall the CSI practices helps enterprises and its projects continue to adapt to the changing needs of users and improve process efficiencies and ROI.
After completing your ITIL CSI training, you will gain comprehensive understanding of:
Job roles that can benefit from ITIL Continual Service Improvement training include, but are not limited to:
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Customised ITIL CSI trainings available for individuals and enterprises in Kenya