Invensis Learning's ITIL Intermediate Service Offerings and Agreements Training Course in Nairobi is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL SOA Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SOA Certification Course in Nairobi is ideal for individuals and enterprises that are looking to gain an in-depth understanding of strategically reviewing products and services produced by following strategy, design, transition, and operation stages.
The main takeaways from this ITIL SOA Certification course in Nairobi are that you demonstrate a comprehensive understanding of on the practical application of SOA that enables portfolio, service catalogue, service level, demand, supplier and financial management. Participants will receive course completion certificate
We deliver ITIL SOA Training in Nairobi through classroom and live online virtual modes. Enroll now and gain this ITIL SOA certification in Nairobi today.
- Instructor-led Classroom Training ( Request for Training )
- Instructor-led Online Training ( Request for Training )
- On-site Group Training ( Request for More Information )
- Focused 1-to-1 Training
|Areas of Study||
- Business relationship management
- Service portfolio management
- Financial management for IT services
- Demand management
- Service catalogue management
- Service level management
- Supplier management
|ITIL SOA Training||Request for ITIL SOA training in Nairobi|
|ITIL SOA Course Duration|
|ITIL SOA Course Syllabus||
|ITIL SOA Certification Eligibility Criteria||
|ITIL SOA Exam Format||
|ITIL SOA Exam Fees||
The ITIL SOA examination cost in Kenya is USD 330.
|Who Should Attend ITIL SOA Certification Training||
Job roles that can benefit from ITIL SOA training course in Nairobi include, but are not limited to
This module focuses on the value to the business of SOA activities, lifecycle within the SOA context, how services deliver value to customers and business and the relevance to the SOA process, how requirements are identified through the SOA process, and understanding ROI and the business case.
This chapter focuses on service portfolio management, including concepts, methods, activities, and roles, service portfolio management in a relationship with service catalogue and service pipeline, metrics, and CSFs.
In this module, participants will learn about service catalogue management, concepts, activities, and roles, service catalogue in a relationship with service portfolio, business catalogue, and the technical service catalogue, and metrics and CSFs.
This module focuses on service level management, concepts, activities, and roles, SLM components and activities including SLAs, SLRs, OLAs, CSFs, underpinning contracts, metrics, and performance monitoring.
This chapter focuses on demand management process, concepts, activities, roles and operation, demand for services in relation to SOA, metrics, and CSFs associated with demand management in support of SOA.
In this module participants will learn about supplier management process, concepts, activities, roles and operation, and supplier management components, metrics, CSFs and how these are used to ensure service quality within SOA.
This module focuses on financial management for IT services, concepts, activities including budgeting, accounting and charging, and how these are used to ensure service quality within SOA.
This chapter focuses business relationship management, concepts, activities, roles, and responsibilities related to all of the SOA processes.
In this module, participants will learn about all the roles and responsibilities related to all of the SOA processes.
This module focuses on service management tools and where/how they are used within the SOA process for implementation, the tools that support SOA, and best practices used to alleviate challenges and risks when implementing service management technologies.
The daily agenda of the 3-day ITIL SOA Training is detailed below:
At Invensis, we provide ITIL SOA training in Nairobi in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
You will achieve 4 credits for this ITIL SOA training which you can use in your journey to becoming an ITIL Expert.
Yes, the examination fee is included in the course fee.
The ITIL Service Offerings and Agreements credential does not have an expiry period,and the certification is valid for life.
AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules, and ITIL MALC Training courses worldwide.
Individuals and Enterprises can make payment for the training through 2 different modes such as –
For more information on payment details, please contact us at email@example.com
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Nairobi is the capital of Kenya and its largest city with a population of 6.5 million people. It is located in the African Great Lakes region, where it is among the biggest cities. Several hundred international organizations and certain UN organizations are based in Kenya, highlighting its importance in the region. The Nairobi Securities Exchange is the largest of its kind in Africa and makes around 10 million trades daily.
The economy of Nairobi is driven by the large tourism industry and manufacturing sector. Nairobi is a major financial center in Africa. The city contributes to nearly 40% of Kenya’s US $145.650 billion GDP. The largest employers in Nairobi are Gulf African Bank, Kenya Airports Authority, Kenya Airways, Kenya Commercial Bank Group, Kenya Electricity Generating Company (KenGen), Mumias Sugar Company, National Oil Corporation of Kenya, and National Social Security Fund.
The highest average salary in Nairobi for professionals in Project Management is $97,704, ITSM is $61,042, and Quality Management is $45,150. Whereas a senior project manager with PMP certification the salary goes up to $118,604, with ITIL certification it goes up to $87,034, and with Six Sigma certification, it goes up to $54,350.
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