Enroll for ITIL Intermediate Operational Support and Analysis (OSA) Certification Training Course in Lebanon from Invensis Learning. ITIL OSA is an intermediate level certification training course that belongs to the Service Capability stream and is ideal for professionals who are looking to gain in-depth understanding on the practical application of OSA practices to facilitate incident, event, request, access, problem, technical, IT operation and application management.
Participants attending this training will receive a hard copy of the course material and 30 PDUs certificate. Upon successfully clearing the ITIL OSA exam, a participant receives 4 Credits.
We deliver ITIL Intermediate Operational Support and Analysis (OSA) Certification Training in both classroom and live online classroom modes.
This ITIL OSA Training is available across multiple cities in Lebanon.
I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.
Note: The ITIL OSA exam will be either paper-based / web-based / web proctored exam. For web proctored exam additional charges applicable.
It is of paramount importance that enterprises address service management practices that cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.
ITIL Operational Support and Analysis (OSA) is an intermediate-level certification that is most sought-after credential across the globe. The main objective of the course is to help you to clear your ITIL OSA exam on your first attempt. This course is specifically designed for enterprises and individuals to manage regular IT service operations and covers issues that relate to people, procedures, and infrastructure technology needed to provided high quality IT services as per the organisational needs.
After completing your ITIL OSA training, you will gain comprehensive understanding of:
Job roles that can benefit from ITIL OSA training include, but are not limited to:
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