ITIL Practitioner Training and Certification Course in Colombo, Sri Lanka

Invensis Learning's ITIL Practitioner Training Course in Colombo is delivered by highly qualified trainers with extensive IT Security Management experience. This ITIL Practitioner Certification is one of the most industry-recognized IT Security management certifications for IT professionals all over the world. This ITIL Practitioner training course in Colombo is ideal for individuals and enterprises that are looking to gain a comprehensive understanding of the subject and bridge the gap between control requirements, technical issues, and business risks.

The main takeaways from this ITIL Practitioner Certification course in Colombo are practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use it in practice. Participants will receive course completion certificate.

We deliver ITIL Practitioner Training in Colombo through classroom and live online virtual modes. Enroll now and gain this ITIL Practitioner certification in Colombo today.


ITIL Practitioner Training in Colombo, Sri Lanka

Training Modes

- Instructor-led Classroom Training ( Request for Training )

- Instructor-led Online Training ( Request for Training )

- On-site Group Training ( Request for More Information )

- Focused 1-to-1 Training

Areas of Study

- Organizational Change Management

- Communication

- Measurement and Metrics.

ITIL Practitioner Training Request for ITIL Practitioner training in Colombo
ITIL Practitioner Course Duration

2 days (   view daywise training agenda )

ITIL Practitioner Training Course Syllabus
  • IT Service Management concepts that are important drivers of continual service improvement
  • Applying the ITSM guiding principles in a real world context
  • Applying the CSI approach to manage improvements in a given organizational context
  • Using metrics and measurement to enable continual service improvement
  • Communicating effectively to enable continual service improvement
  • Applying organizational change management to support continual service improvement
Download detailed ITIL Practitioner Course Syllabus (PDF)
ITIL Practitioner Certification Eligibility Criteria

In order to appear for the examination participants should have passed the ITIL Foundation exam.

ITIL Practitioner Exam Format
  • Exam Type: Multiple choice examination questions
  • No Of Questions: 40 questions(70% required to pass)
  • Exam duration: 135 minutes duration
  • Type: Open book(ITIL Practitioner Guidance publication is allowed for reference during the examination).
Who should Attend ITIL Practitioner Certification training

Job roles that can benefit from ITIL Practitioner training course in Colombo include, but are not limited to:

  • CTOs
  • CIOs
  • Team leaders
  • Service designers
  • IT architects
  • IT planners
  • IT security managers
  • IT consultants
  • IT audit managers
  • ITSM trainers, and more

Request this ITIL Practitioner Course for Corporate Group Training in Colombo, Sri Lanka

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ITIL Practitioner Course Features

  • Interactive instructor-led ITIL Practitioner training
  • Highly qualified, certified, and accredited trainers
  • ITIL Practitioner course adhered to global standards
  • Interact with co-participants from diverse backgrounds
  • 96% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Student Study Guide prepared by subject matter experts

ITIL Practitioner Certification Course Syllabus

 

This module focuses on the IT Service Management concepts that are important drivers of continual service improvement. It teaches how to apply the concept of ‘adopt and adapt’ when using guidance in a given context and analyze the importance of each element of a service when planning and implementing service improvements.

This chapter deals with applying the ITSM guiding principles in a given context when planning and implementing service improvements

This chapter describes the purpose and main outputs of each step of the CSI Approach. It teaches how to use the CSI Approach tools and techniques successfully in a given specific context.

This chapter deals with defining critical success factors (CSFs) using a relevant hierarchical approach, determining key performance indicators (KPIs) to underpin a critical success factor and analyzing CSFs and KPIs in a given context to ensure that they are balanced between the four categories.

This module explains the nature, value, importance and benefits of good communication, the communication principles and the purpose and value of communication tools and techniques. It uses relevant communication tools and techniques to support improvement in a given context.

This chapter explains the role and impact of OCM in successful improvement, describes the purpose and value of OCM activities and uses relevant OCM tools and techniques to support improvement in a given context.

ITIL Practitioner Training Agenda

The daily agenda of the 2-day ITIL Practitioner training is detailed below:

    • Module 1 - IT Service Management concepts
    • Module 2 - Applying the ITSM guiding principles in a real world context
    • Module 3 - Applying the CSI approach to manage improvements in a given organizational context
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review
      • Module 4 - Using metrics and measurement to enable continual service improvement
      • Module 5 - Communicating effectively to enable continual service improvement
      • Module 6 - Applying organizational change management to support continual service improvement
      • Exam preparation questions and summary
      • Tips and exam strategy
      • Study & Exam Advice
      • Course Review & Close

FAQs on ITIL Practitioner Training

 

  • Select convenient training schedule
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation

As part of your DevOps Master training, you will receive:

  • Hard copy/soft copy of the course material
  • ITIL Practitioner Syllabus
  • ITIL Practitioner exam (optional)

At Invensis, we provide ITIL Practitioner training in Colombo in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

Yes, the examination fee is included in the course fee..

The ITIL Practitioner credential does not have an expiry period, and the certification is valid for life.

Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Practitioner Training and Certification course worldwide.

AXELOS is the governing body for ITIL Practitioner course.

Individuals and Enterprises can make payment for the training through 2 different modes such as –

  • Request for Invoice
  • Wire Transfer

For more information on payment details, please contact us at support@invensislearning.com

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

Colombo is the largest city and the capital of Sri Lanka. The city is situated on the western coast of the nation and is an important financial center. Colombo is a famous tourist destination and has many world famous landmarks. Many multinational companies have their headquarters in Colombo. The economy of the city is mainly dependent upon industries like furniture, leather goods, textiles, agriculture, import-export, ship building, retail and wholesale, services, finance, health care, telecommunication, oil and gas and tourism. Some of the biggest employers in Colombo are Aitken Spence, Capital Maharaja, Hayleys, Barefoot, Cargillsplc, Bank of Ceylon, Colombo Dockyard, Ceylon Petroleum Corporation, Bharti Airtel Lanka, Dialog Axiata and Hemas holding.

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