Save 20% by enrolling for ITIL Service Design (SD) + ITIL Service Strategy (SS) combo course. Now get two courses combined in an interactive 6-day instructor-led training. Select the dates to enroll for this online training.

By enrolling for this ITIL SD + ITIL SS combo course you will gain complete understanding of widely-recognized IT Service Management framework in ITIL. This ITIL Intermediate combo course is ideal for individuals and enterprises to gain fundamental understanding of designing a service and covers the architectures, processes, policies and documentation in Service Strategy. And in Service Design one will gain fundamental understanding of implementation considerations, approaches, organizational design, technology, service automation, and core disciplines of ITIL best practices.

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• Save 20% on training
• Attend/Access a course multiple times
• Get trained in ITSM best practices

• Free access to webinars
• Free access to course awareness sessions
• Get Additional Discounts on other combo courses

• 3-day ITIL SD + 3-day ITIL SS instructor-led online training
• Highly qualified, certified, and accredited trainers
• ITIL SD and ITIL SS courses adhered to global standards
• ITIL Study Guides prepared by subject matter experts
• Interact with co-participants from diverse backgrounds

• Get to know industry best practices and case studies
• Prepare better with sample mock tests
• Achieve 24 PDUs certificate for ITIL SD
• Achieve 24 PDUs certificate for ITIL SS

• ITIL Service Strategy Course
• Introduction to ITIL Intermediate Service Strategy
• Service Strategy Principles
• Service Strategy Processes
• Governance
• Organizing for Service Strategy
• Technology Considerations
• Implementing Service Strategy
• Challenges, Critical Success Factors and Risks
• Download detailed course syllabus
• Download (PDF)

• ITIL Service Design Course
• Introduction to Service Design
• Service Design Principles
• Service Design Processes
• Service Design Technology Related Activities
• Organising for Service Design
• Technology Considerations
• Implementation and Improvement of Service Design
• Challenges, Critical Success Factors and Risks
• Download detailed course syllabus
• Download (PDF)