ITIL Service Design (SD)  Lagos, Nigeria

 

ITIL Intermediate Service Design (SD) Training and Certification Course in Lagos, Nigeria

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Enroll for 3-day interactive ITIL Intermediate Service Design (SD) Training and Certification Course in Lagos, Nigeria from Invensis Learning. ITIL Service Design is an intermediate level certification training course that is ideal for individuals and enterprises who are looking to gain in-depth understanding designing a service and covers the architectures, processes, policies and documentation.

The main takeaways from this ITIL Service Design certification training course is that one can demonstrate comprehensive understanding of using service design processes interact with other service lifecycle processes and achieve operational excellence by measuring service design performance.

We deliver ITIL Intermediate Service Design (SD) Training in both classroom and live online classroom modes.

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Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

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Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
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Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Need Customized dates? Click Here to opt for 1-to-1 Training

Certification Exam included

Guaranteed Quality
Guaranteed Success

Enroll for this Course Enquire about this Course

Key Features of ITIL Service Design Certification Training

  • 3 - Day interactive instructor-led ITIL SD training in Lagos, Nigeria
  • Highly qualified, certified, and accredited trainers
  • ITIL SD course adhered to global standards
  • AXELOS official ITIL SD certificate
  • Get ITIL SD Study Guide created by subject matter experts
  • 98.3% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 24 PDUs certificate

Insights about ITIL Service Design Training Course

Incorporating service management best practices is of paramount importance for enterprise to cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.

ITIL Service Design is an intermediate-level certification that is most sought-after credential across the globe. This ITIL SD training provides knowledge on the design of IT services and covers the architectures, processes, policies and documentation which will help you to design services that meet the needs of the organisation.

After completing your ITIL Intermediate Service Design training, you will gain fundamental understanding of:

  • Service design principles, its purpose, and objective
  • How service design processes interact with other service lifecycle processes
  • Roles and responsibilities within service to achieve operational excellence
  • Measuring service design performance, and more

Job roles that can benefit from ITIL Service Design training include, but are not limited to:

  • Capacity Manager
  • Availability Manager
  • Service Level Manager
  • Business Continuity Manager
  • Service Portfolio Manager
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 24 contact hours of instruction for the syllabus from an accredited training organisation
  • Multiple choice examination questions
  • 08 questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL Service Design Training 

  • Introduction to Service Design
  • Service Design Principles
  • Service Design Processes
  • Service Design Technology Related Activities
  • Organising for Service Design
  • Technology Considerations
  • Implementation and Improvement of Service Design
  • Challenges, Critical Success Factors and Risks

Lagos is a port city situated on the southern part of Nigeria along the coast of the Atlantic Ocean. It is the most highly populated city in Nigeria. The most important port of Nigeria is situated here which forms an important part of the economic activities of the country. Lagos is the focal point of Nigeria's economy and its important contributors are finance, banking, import-export, oil and petroleum. Some of the largest employers of Lagos are Access Bank Group, Bank PHB, Fidelity Bank, Zenith Bank, Chagoury Group, Dangote Group, Forte Oil PLC, Globacom, and John Holt plc.

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Customised ITIL SD trainings available for individuals and enterprises in Lagos

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