MPOP Training Course in Christchurch, New Zealand

Invensis Learning's Measuring Process and Organizational Performance (MPOP) Training Course in Christchurch is delivered by highly qualified trainers with extensive experience in MPOP. Accurately measuring the performance of an organization allows managers to correct deficiencies, which leads to significant cost-savings and higher customer satisfaction. The right tools are required to adjust operations and lead personnel in the right direction in order to achieve the necessary goals.

The Measuring Process and Organizational Performance (MPOP) course provides the metrics and tools which are required to help you measure and better understand the performance of your processes. Individuals and enterprises who are part of this MPOP training will gain insights into their own situation at present, as well as acquire expertise in applying the MPOP concept to any organization. Participants will receive course completion certificate and 8 PDUs.

We deliver MPOP Training in Christchurch through classroom and live online classroom modes. Request this MPOP course as on-site group training to bring your enterprise teams up to speed in the world of MPOP. Enroll now for this MPOP in Christchurch today.

MPOP Training in Christchurch, New Zealand

Training Modes

- Instructor-led Classroom Training ( Request for Training )

- Instructor-led Online Training ( Request for Training )

- On-site Group Training ( Request for More Information )

- Focused 1-to-1 Training

Areas of Study

- Identifying metrics based on organizational strategy and process needs

- The strategic, operational, and individual views of process management

- Defining the detailed components which are related to each metric

- Assessing a set of metrics for gaps, conflict and alignment

- Defining optimum methods for displaying metrics

- Using metrics to define appropriate organizational actions

MPOP Course Training Request for MPOP training in Christchurch
MPOP Training Course Syllabus
  • Process management as the foundation of organizational management
  • Metrics Types and purposes
  • Selecting the right metrics
  • Detailing the metrics
  • Analyzing and presenting the data
  • Making appropriate decisions
  • Psychological impacts of metrics
  • The metrics life-cycle
Download detailed MPOP Course Syllabus (PDF)
Admission Requirements

There are no pre-requisite criteria for taking the MPOP training.

Who Should Attend MPOP Training

This Measuring Process and Organizational Performance (MPOP) course is ideal for, but not limited to:

  • Operations Staff
  • Quality Staff
  • Human Resources
  • Finance Personnel
  • Sales and Marketing
  • IT Staff
  • Quality Managers
  • Quality Engineers
  • Anyone involved in Process Management and Improvement

Request this MPOP Course for Corporate Group Training in Christchurch, New Zealand

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Measuring Process and Organizational Performance (MPOP) Course Features

  • Interactive instructor-led MPOP training
  • Highly qualified, certified, and accredited trainers
  • Course completion certificate provided
  • Get MPOP Study Guide created by subject matter experts
  • Get to know industry best practices and case studies
  • Achieve 8 PDUs certificate

Measuring Process and Organizational Performance (MPOP) Course Syllabus

 

Candidates will learn about the processes defined, business process thinking, types of business processes, metrics definitions, process and metrics planning.

Candidates will learn about the metrics definitions, metrics categories and labels, types of metrics – leading vs. lagging, efficiency vs. effectiveness, etc.

Candidates will learn about the top-bottom; bottom-top alignment, what metrics should accomplish, strategy and metrics, gaps-alignment-conflict.

Candidates will learn about the identifying the details, setting baselines, benchmarks and targets, sourcing, collecting and frequency of collecting data, normalizing and formulizing data.

Candidates will learn about the ways to analyze data, graphical depictions of data, and dashboards and scorecards.

Candidates will learn about the issues and considerations, frequency of review, and deciding to change.

Candidates will learn about the good and bad news of metrics, determining poor vs. better metrics, political game-playing with metrics, and congruency.

Candidates will learn about the life cycle defined, factors affecting metrics relevancy and reviewing metrics adequacy.

Measuring Process and Organizational Performance (MPOP) Training Agenda

The agenda of the 1-day MPOP training is detailed below:

    • Processes defined
    • Business Process Thinking
    • Types of business processes
    • Metrics definitions
    • Process and metrics planning
    • Aligning process levels to metrics levels – hierarchy
    • Metrics definitions
    • Metrics categories and labels
    • Types of metrics – leading vs. lagging, efficiency vs. effectiveness, etc.
    • Top-Bottom; bottom-top alignment
    • What metrics should accomplish
    • Strategy and metrics
    • Gaps-Alignment-Conflict
    • Identifying the details
    • Setting baselines, benchmarks and targets
    • Sourcing, Collecting and Frequency of collecting data
    • Normalizing and formulizing data
    • Ways to analyze data
    • Graphical depictions of data
    • Dashboards and scorecards
    • Issues and considerations
    • Frequency of review
    • Deciding to change
    • Good and bad news of metrics
    • Determining poor vs. better metrics
    • Political game-playing with metrics
    • Congruency
    • Life cycle defined
    • Factors affecting metrics relevancy
    • Reviewing metrics adequacy

FAQs on Measuring Process and Organizational Performance (MPOP) Training

 

  • Request for this training through the registration form
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation

As part of your MPOP training, you will receive:

  • Hard copy/soft copy of the course material
  • MPOP Syllabus
  • 8 PDUs certificate

At Invensis, we provide MPOP training in Christchurch in different learning modes such as instructor-led classroom training, instructor-led online training, on-site group training, and focused 1 to 1 training.

No, there is no examination for this course. This course provides only a basic understanding of MPOP concepts and techniques. If you are looking at certification courses in quality management, then we offer Six Sigma Yellow belt, Green belt and Black belt trainings in Christchurch.

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

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