Change Management Training and Certification Course in San Juan, Puerto Rico

• Interactive instructor-led Change Management Foundation training
• Highly qualified, certified, and accredited trainers
• Change Management course adhered to global standards

• Interact with co-participants from different backgrounds
• 98.2% pass success rate
• Get to know industry best practices and case studies

• Prepare better with mock sample tests
• Student Study Guide prepared by subject matter experts

The daily agenda of the 2-day Change Management Foundation training is detailed below:

• Day One
• Individual Change (IC)
• The defining features of models which describe how people learn
• The perspectives associated with the behavioral approach to change
• The perspectives associated with the cognitive approach to change
• The perspectives associated with the psychodynamic approach to change
• The perspectives associated with the humanistic psychology approach to change
• The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change
• The factors that influence how to manage change in self and others
• How managers and change agents can help others to Change
• Team change (TC)
• The theories and models about the nature of teams
• How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness
• Tuckman’s model of team change and the stages of development that teams go through
• Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders
• How individuals affect team dynamics
• Organizational Change (OC)
• The key beliefs and assumptions associated with:
• Machine Organizational metaphor
• Political Systems Organizational metaphor
• Organisms Organizational metaphor
• Flux and Transformation organizational metaphor
• The underlying principles of understanding the driving forces and resisting forces in any situation if change is to happen
• The four phases of planned change that draws on the disciplines of project management
• The Eight Step Model for transforming your organization
• The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it
• The three phases of managing transition and the distinction between planned change and transition
• The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change
• Leading Change (LC)
• The leader’s role linked to each of the four key organizational metaphors
• The description of visionary leadership
• The characteristics of other theories on leadership approaches
• The roles that leaders play
• The leadership styles and skills
• The different leadership focus for different phases of change
• The importance of self-knowledge and inner resources