Invensis Learning's ITIL Intermediate Service Operation Training Course in Doha is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL Service Operation Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SO Certification Course in Doha is ideal for individuals and enterprises that are looking to gain an in-depth understanding of principles, operational activities, functions, and processes that help organizations and individuals to manage the products and services of an organization.
The main takeaways from this ITIL SO Certification course in Doha are that you demonstrate a comprehensive understanding of how to coordinate and execute activities that managing the products or services developed during Service Strategy, design, and transition phases of the IT service lifecycle. Participants will receive course completion certificate and 21 PDUs.
We deliver ITIL Intermediate Service Operation Training in Doha through classroom and live online classroom modes. Enroll now and gain this ITIL Service Operation certification in Doha today.
- Instructor-led Classroom Training ( Request for Training )
- Instructor-led Online Training ( Request for Training )
- On-site Group Training ( Request for More Information )
- Focused 1-to-1 Training
|Areas of Study||
- Service management as a practice concept and service operation principles, purpose, and objectives
- How processes in ITIL Service Operation interact with other service lifecycle processes
- Roles and responsibilities within ITIL service operation to achieve operational excellence
- Measuring ITIL Service Operation, and more
|IITIL Service Operation Training||Request for the ITIL Service Operation training in Doha|
|ITIL Service Operation Course Duration|
|ITIL Service Operation Course Syllabus||
|ITIL Service Operation Course Preview||Click here to view ITIL Service Operation Course Preview|
|ITIL Service Operation Certification Eligibility Criteria||
|ITIL Service Operation Exam Format||
|ITIL Service Operation Exam Fees||
The ITIL Service Operation examination cost in the Qatar is USD 330.
|Who Should Attend ITIL Service Operation Certification Training||
Job roles that can benefit from ITIL Service Operation training course in Doha include, but are not limited to
This module focuses on the purpose, objective, scope, and value to the business of service operation, the context of service operation and service lifecycle, and the service operation fundamentals.
This chapter focuses on service operation principles such as: achieving balance in service operation; providing good service; involvement in other lifecycle stages; operational health; communication; documentation; service operation inputs and outputs.
In this module participants will learn about the purpose, objectives, scope, and value to the business of each process, policies, principles and basic concepts, process activities, methods and techniques, triggers, inputs, outputs, and interfaces, and CSFs and KPIs.
This module focuses on some of the common service operation activities such as IT operations, monitoring and control, server and mainframe management and support, network management, storage and archive, database administration, middleware management, data center management, operational activities of processes covered in other lifecycle stages.
This chapter focuses on understanding functions, service desk function, technical management, and application management function, and service operation organizational structures.
In this module, participants will learn about generic requirements, event management, incident management, request fulfillment, problem management, access management, service desk.
This module focuses on managing change in a service operation, service operation and project management, assessing and managing risk in service operation phase, operational staff in design and transition, and planning and implementing service management technologies.
This chapter focuses on challenges, critical success factors, and risks in service operation phase of the service lifecycle.
The daily agenda of the 2-day ITIL SO Training is detailed below:
At Invensis, we provide ITIL SO training in Doha in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
You will achieve 3 credits for this ITIL SO training which you can use in your journey to becoming an ITIL Expert.
Yes, the examination fee is included in the course fee.
The ITIL Service Operation credential does not have an expiry period,and the certification is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Service Operation training course worldwide.
AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules, and ITIL MALC Training courses worldwide.
You can call us, leave your query on Live Chat for instant support, or Request a Call Back to have your query resolved.
Doha, the capital of Qatar, is located on a peninsular projection into the Persian Gulf. It is the most populous city in Qatar, with nearly half its population living in and around Doha. Qatar is consistently ranked among the world’s richest countries, having a per-capita income of US $145,894, thanks to its massive deposits of oil and natural gas. The economy is highly dependent on petroleum exports accounting for over 85% of the revenue.
Doha is also a major commercial and financial center in the Middle East. The highly urbanized city has two major international airports and a deep-water seaport. Qatar won the bid to host the 2022 football world cup, which has propelled it on the global sporting stage as it is the first time that such a major sports event is being held anywhere in the Arabian peninsula. The largest employers in Doha are Qatar National Bank, Mesaieed, Ezdan Real Estate, Ooredoo, Masraf Al Rayan and Gulf International.
The highest average salary in Doha for professionals in Project Management is QAR 479,270, ITSM is QAR 235,832, and Quality Management is QAR 194,500. Whereas, a senior project manager with PMP certification in Doha the salary goes up to QAR 759,340, with ITIL certification it goes up to QAR 481,602, and with Six Sigma certification it goes up to QAR 510,000.
Enroll for Interactive Public Classroom Sessions in Qatar and Learn from Qualified, Certified and Accredited TrainersView Training Schedule
Enroll for Instructor-led Online Classroom Sessions and attend from AnywhereView Training Schedule
Cost Effective and Customised Instructor led On-site Group Trainings for Enterprises in QatarRequest for Quote
Let us help you with your training requirements
10,000+ professionals trained globally
Highly qualified and certified ITIL Expert trainers
Rated with 95% training satisfaction
Superior quality of ITIL SO courseware that enhances learning experience
A trusted partner for many Fortune 500 companies
Customised ITIL SO trainings available for individuals and enterprises in Doha