ITIL Intermediate OSA Training and Certification Course in Bucharest, Romania

Enroll for interactive ITIL Intermediate Operational Support and Analysis (OSA) Training and Certification Course in Bucharest, Romania from Invensis Learning. ITIL OSA is an intermediate level certification training course that belongs to the Service Capability stream and is ideal for individuals and enterprises who are looking to gain in-depth knowledge on the practical application of OSA practices.

The main takeaways from this training course is that you demonstrate comprehensive understanding of managing everyday operation of IT services, management and resolution with regards to people, relationships, procedures, infrastructure technology, and clear your ITIL OSA examination on your first attempt.

We deliver ITIL Intermediate Operational Support and Analysis (OSA) Certification Training in both classroom and live online classroom modes.

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

All Upcoming ITIL OSA Training in Bucharest, Romania

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Need Customized dates? Click Here to opt for 1-to-1 Training

5% discount applied

Fee includes Certification Exam

Guaranteed Quality
Guaranteed Success

Key Features of ITIL OSA Certification Training

  •  Interactive instructor-led ITIL OSA training in Bucharest, Romania
  • Highly qualified, certified, and accredited trainers
  • ITIL OSA course adhered to global standards
  • AXELOS official ITIL OSA certificate
  • Get ITIL OSA Study Guide created by subject matter experts
  • 97.2% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 30 PDUs certificate

Insights about ITIL OSA Training Course

It is of paramount importance that enterprises address service management practices that cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.

ITIL Operational Support and Analysis (OSA) is an intermediate-level certification that is most sought-after credential across the globe. The main objective of the course is to help you to clear your ITIL OSA exam on your first attempt. This course is specifically designed for enterprises and individuals to manage regular IT service operations and covers issues that relate to people, procedures, and infrastructure technology needed to provided high quality IT services as per the organisational needs.

After completing your ITIL OSA training, you will gain comprehensive understanding of:

  • Applying OSA practices to enable processes that are critical to IT service lifecycle
  • Managing everyday operation of IT services
  • Management and resolution with regards to people, relationships, procedures, infrastructure technology
  • Identify challenges, critical success factors, and risks

Job roles that can benefit from ITIL OSA training include, but are not limited to:

  • Configuration Manager
  • Availability Manager
  • System Software
  • Applications Support
  • IT Operations Manager
  • Network Control and Operation
  • Database Administrator
  • Problem Manager
  • Network Support
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 30 contact hours of instruction for the syllabus from an accredited training organisation
  • Multiple choice examination questions
  • 08 questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL OSA Training 

  • Introduction to operational support and analysis
  • Event management
  • Incident management
  • Request fulfillment
  • Problem management
  • Access management
  • The service desk
  • Functions and Roles
  • Technology and implementation considerations

Bucharest is the largest city and the capital of Romania. The architecture of the city is an amalgamation of various styles ranging from neo-classical to the communist era. The city is known as the Paris of the East. Among the major European Union cities, Bucharest is the sixth largest city.The city is one of the important industrial hubs in Romania and the sectors which contribute to Bucharest's economy are real estate, services, construction, communications, information technology, retail and transportation. The largest employers in Bucharest are BRD Group, CEC Bank, Hidroconstructia, Orange Romania, OMV Petrom, Posta Romana, RCS & RDS, Rompetrol, Romtelecom, Tiriac Holding and UnicreditTiriac Bank.

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Customised ITIL OSA trainings available for individuals and enterprises in Bucharest

PEOPLECERT Accredited COBIT 5 Training Organization
PEOPLECERT Accredited PRINCE2 Training Organization
ITIL Training Organization
AXELOS Certified Partner
PMI - Project Management Institute
DevOps Institute – Registered Education Partner
ISACA - Information Systems Audit and Control Association
TUV-SUD Accredited Training Organization