Invensis Learning's ITIL Service Design Training Course in Singapore is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL Service Design Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SD Certification Course in Singapore is ideal for individuals and enterprises that are looking to gain in-depth understanding designing a service and covers the architectures, processes, policies, and documentation.
The main takeaways from this ITIL SD Certification course in Singapore are that you demonstrate a comprehensive understanding of using service design processes interact with other service lifecycle processes and achieve operational excellence by measuring service design performance. Participants will receive course completion certificate and 21 PDUs.
We deliver ITIL Intermediate Service Design Training in Singapore through classroom and live online classroom modes. Enroll now and gain this ITIL Service Design certification in Singapore today.
- Instructor-led Classroom Training ( Request for Training )
- Instructor-led Online Training ( Request for Training )
- On-site Group Training ( Request for More Information )
- Focused 1-to-1 Training
|Areas of Study||
- Service design principles, its purpose, and objective
- How service design processes interact with other service lifecycle processes
- Roles and responsibilities within service to achieve operational excellence
- Measuring service design performance, and more
|ITIL Service Design Training||Request for ITIL Service Design training in Singapore|
|ITIL Service Design Training Course Syllabus||
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|ITIL Service Design Exam Format||
|ITIL Service Design Exam Fees||
The ITIL Service Design examination cost in the Singapore is USD 330.
|Who should Attend ITIL Service Design Certification training||
Job roles that can benefit from ITIL Service Design training course in Singapore include, but are not limited to:
This module focuses on the purpose, goals, objectives, scope, and value of service design, the context of service design in the ITIL service lifecycle, and service design inputs, outputs, and use of service design package.
This chapter focuses on holistic service design, service composition and 4 Ps, the five aspects of service design, the importance of an approach to creating a balanced design, service requirements, business requirements and drivers, and design activities and their constraints.
In this module participants will learn about service design processes such as: design coordination; service catalogue management; service level management; availability management; capacity management; ITSCM; ISM, and supplier management.
This module focuses on service design activities and techniques within data and information management, application management.
This chapter focuses on functional roles, analysis, and use of the RACI matrix, functions within service design, and the roles and responsibilities within service design.
In this module, participants will learn about types of tools that would benefit service design and requirements for service management tools.
This module focuses on service design issues relating to business impact analysis, service level requirements and risks, the six state implementation approach, and measurements of service design.
This chapter focuses on challenges and risks in service design approach, and critical success factors and KPIs.
The daily agenda of the 2-day ITIL SD Training is detailed below:
At Invensis, we provide ITIL Service Design training in Singapore in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
You will achieve 3 credits for this ITIL SD training which you can use in your journey to becoming an ITIL Expert.
Yes, the examination fees are included in the course fee.
The ITIL Service Design credential does not have an expiry period,and the certification is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Service Design training course worldwide.
AXELOS is the governing body for all of the ITIL training programs. Invensis Learning is an AXELOS Certified Partner for imparting ITIL Foundation, ITIL Intermediate modules, and ITIL MALC Training courses worldwide.
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Singapore is a South East Asian sovereign city-state and island country located at the tip of the Malay Peninsula. Founded as a colonial trading post, it remains a major center for international shipping, boasting of one of the largest and busiest ports in the world. Singapore has a strong economy, large forex reserves and high per-capita GDP of $ 90,724, backed by its finance, oil-refining, transshipping industries and a great deal of foreign investment, of which it is the 7th largest recipient in the world. The overall GDP of Singapore is expected to grow at an average of 3% per annum till 2020. Singapore also ranks number 1 in the Ease of Doing Business Index and has been rated the world's most expensive city by the Economist Intelligence Unit. Major upcoming infrastructure projects such as Kuala Lumpur-Singapore High-Speed Rail (HSR) and the next-generation seaport in Tuas will only further benefit the economic growth. The largest employers in Singapore are Singapore Telecoms, Singapore Airlines, DBS Bank, OCBC Bank, Keppel Group, PSA, UOB and Wilmar International. The highest average salary in Singapore for professionals in Project Management is S$ 154,223, ITSM is S$139,596, and Quality Management is S$160,000. Whereas, a senior project manager with PMP certification in Singapore the salary goes up to S$175,000, with ITIL certification it goes up to S$ 228,000, and with Six Sigma certification it goes up to S$ 186,661. (Salary Source: Payscale.com)
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