Enroll for interactive ITIL Intermediate Continual Service Improvement (CSI) Certification Training Course in Thailand from Invensis Learning. ITIL CSI is an intermediate level certification training course that is ideal for professionals who are looking to gain in-depth understanding on how individuals and enterprises can strategically review products and services produced by following strategy, design, transition, and operation stages.
The course also includes what tools and techniques to be used in support of CSI initiatives and also how to evaluate risks and critical success factors. Participants attending this training will receive a hard copy of the course material. Upon successfully clearing the ITIL CSI exam, a participant receives 3 Credits.
We deliver ITIL Intermediate Continual Service Improvement (CSI) Training in both classroom and live online classroom modes.
This ITIL CSI Training is available across multiple cities in Thailand.
I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.
Select your City to view ITIL CSI Course Details and Training Schedule in Thailand
ITIL CSI Certification Training Cost in Thailand
- ITIL CSI Examination Cost in Thailand
- The ITIL CSI examination cost in Thailand is USD 330. If you want to order ITIL CSI exams in bulk, then get in touch with us at support@invensislearning.com
Note: The ITIL CSI exam will be either paper-based / web-based / web proctored exam. For web proctored exam additional charges applicable.
Key Features of ITIL CSI Certification Training
Interactive instructor-led ITIL CSI training in Thailand- Highly qualified, certified, and accredited trainers
- ITIL CSI course adhered to global standards
- AXELOS official ITIL CSI certificate
- Get ITIL CSI Study Guide created by subject matter experts
- 97.7% pass success rate
- Get to know industry best practices and case studies
- Prepare better with sample mock tests
Insights about ITIL CSI Training Course
Today, there is a greater impetus on providing IT services that are of high quality and one that addresses the business objectives of the organisation. ITIL Continual Service Improvement (CSI) is an intermediate-level certification that is most sought-after credential across the globe. The knowledge gained as part of the CSI module helps to understand the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Overall the CSI practices helps enterprises and its projects continue to adapt to the changing needs of users and improve process efficiencies and ROI.
After completing your ITIL CSI training, you will gain comprehensive understanding of:
- CSI principles, purpose, and objectives
- How CSI processes interact with other service lifecycle processes
- Roles and responsibilities within CSI and the activities to achieve operational excellence
- Measuring CSI performance, and more
- Preparing for ITIL CSI exam
Job roles that can benefit from ITIL Continual Service Improvement training include, but are not limited to:
- IT Operations Manager
- Technical Manager
- Team Leaders
- Service Designers
- IT Architects
- IT Consultants
- IT Service Continuity Managers
- IT Operations Managers
- Release Managers
- Database Administrators
- Change Owners
- You must hold the ITIL Foundation certificate in IT Service Management
- You must have at least 24 contact hours of instruction for the syllabus from an accredited training organisation
- Multiple choice examination questions
- Eight questions per paper
- 28 marks required to pass (out of 40 available) - 70%
- 90 minutes’ duration
- Closed book
Syllabus of ITIL CSI Training
- Introduction to Continual Service Improvement
- Continual Service Improvement Principles
- Continual Service Improvement Process
- Continual Service Improvement Methods and Techniques
- Organising for Continual Service Improvement
- Technology Considerations
- Implementing Continual Service Improvement
- Challenges, Critical Success Factors and Risks
Download detailed course syllabus
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