ITIL Intermediate CSI Training and Certification Course United States

 

ITIL Intermediate CSI Training and Certification Course

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Enroll for 3-day interactive ITIL Intermediate Continual Service Improvement (CSI) certification training course from Invensis Learning in various locations across United States. ITIL CSI is an intermediate level certification training course that is ideal for professionals who are looking to gain in-depth understanding on how individuals and enterprises can strategically review products and services produced by following strategy, design, transition, and operation stages.

The ITIL CSI boot camp course also includes what tools and techniques to be used in support of CSI initiatives and also how to evaluate risks and critical success factors. Participants attending this training will receive a hard copy of the course material and 21 PDUs certificate. Upon successfully clearing the ITIL CSI exam, a participant receives 3 Credits.

We deliver ITIL Intermediate Continual Service Improvement (CSI) Training in both classroom and live online classroom modes.

This ITIL CSI Training is available across multiple states in United States

Selena Baset

Frontiers, Geneva, Switzerland

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

Key Features of ITIL CSI Certification Training

  • 3 - Day interactive instructor-led ITIL CSI training in United States
  • Highly qualified, certified, and accredited trainers
  • ITIL CSI course adhered to global standards
  • Axelos official ITIL CSI certificate
  • Get ITIL CSI Study Guide created by subject matter experts
  • 97.7% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 21 PDUs certificate

Insights about ITIL CSI Boot Camp Course

Today, there is a greater impetus on providing IT services that are of high quality and one that addresses the business objectives of the organization. ITIL Continual Service Improvement (CSI) boot camp course is most sought-after credential across the globe. The knowledge gained as part of the CSI module helps to understand the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Overall the CSI practices helps enterprises and its projects continue to adapt to the changing needs of users and improve process efficiencies and ROI.

After completing your ITIL CSI training, you will gain comprehensive understanding of:

  • CSI principles, purpose, and objectives
  • How CSI processes interact with other service lifecycle processes
  • Roles and responsibilities within CSI and the activities to achieve operational excellence
  • Measuring CSI performance, and more
  • Preparing for ITIL CSI exam

Job roles that can benefit from ITIL Continual Service Improvement boot camp course  include, but are not limited to:

  • IT Operations Manager
  • Technical Manager
  • Team Leaders
  • Service Designers
  • IT Architects
  • IT Consultants
  • IT Service Continuity Managers
  • IT Operations Managers
  • Release Managers
  • Database Administrators
  • Change Owners
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 21 contact hours of instruction for the syllabus from an accredited training organization
  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL CSI Training

  • Introduction to Continual Service Improvement
  • Continual Service Improvement Principles
  • Continual Service Improvement Process
  • Continual Service Improvement Methods and Techniques
  • Organizing for Continual Service Improvement
  • Technology Considerations
  • Implementing Continual Service Improvement
  • Challenges, Critical Success Factors and Risks

Training Delivery Modes

Classroom Training

Enroll for Interactive Public Classroom Sessions and Learn from Qualified, Certified and Accredited Trainers

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Online Classroom Training

Enroll for Instructor-led Online Classroom Sessions and attend from Anywhere

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Corporate Group Training

Cost Effective and Customized Instructor led On-site Group Trainings for Enterprises

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10,000+ professionals trained globally

Highly qualified and certified ITIL Expert trainers

Rated with 95% training satisfaction

Superior quality of ITIL CSI courseware that enhances learning experience

A trusted partner for many Fortune 500 companies

Customized ITIL CSI trainings available for individuals and enterprises

Courses Adhered to Global Standards

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