ITIL Intermediate Service Design (SD) Training and Certification Course in United States

 

ITIL Intermediate Service Design (SD) Training and Certification Course

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Enroll for 3-day ITIL Intermediate Service Design (SD) Certification Training Course from Invensis Learning in various locations across United States. ITIL Service Design is an intermediate level certification training course that is ideal for professionals who are looking to gain in-depth understanding designing a service and covers the architectures, processes, policies and documentation.

In this ITIL SD boot camp course, one will be introduced to purpose, principles, and processes of service design. Participants will learn how to organize and implement Service Design as part of overall service management. Upon successfully clearing the ITIL Service Design exam, a participant receives 3 Credits, and 21 PDUs certificate.

We deliver ITIL Intermediate Service Design (SD) Training in both classroom and live online classroom modes.

This ITIL Service Design Training is available across multiple states in United States. 

Selena Baset

Frontiers, Geneva, Switzerland

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

Key Features of ITIL Service Design Certification Training

  • 3 - Day interactive instructor-led ITIL SD training in United States
  • Highly qualified, certified, and accredited trainers
  • ITIL SD course adhered to global standards
  • Axelos official ITIL SD certificate
  • Get ITIL SD Study Guide created by subject matter experts
  • 98.3% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 21 PDUs certificate

Insights about ITIL Service Design Boot Camp Course

Incorporating service management best practices is of paramount importance for enterprise to cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognized service management framework that transforms IT services that are oriented to achieve high levels of business performance.

ITIL Service Design is an intermediate-level certification that is most sought-after credential across the globe. This ITIL SD boot camp course provides knowledge on the design of IT services and covers the architectures, processes, policies and documentation which will help you to design services that meet the needs of the organization.

After completing your ITIL Intermediate Service Design training, you will gain fundamental understanding of:

  • Service design principles, its purpose, and objective
  • How service design processes interact with other service lifecycle processes
  • Roles and responsibilities within service to achieve operational excellence
  • Measuring service design performance, and more

Job roles that can benefit from ITIL Service Design boot camp course  include, but are not limited to:

  • Capacity Manager
  • Availability Manager
  • Service Level Manager
  • Business Continuity Manager
  • Service Portfolio Manager
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 21 contact hours of instruction for the syllabus from an accredited training organization
  • Multiple choice examination questions
  • 08 questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL Service Design Training 

  • Introduction to Service Design
  • Service Design Principles
  • Service Design Processes
  • Service Design Technology Related Activities
  • Organizing for Service Design
  • Technology Considerations
  • Implementation and Improvement of Service Design
  • Challenges, Critical Success Factors and Risks

Training Delivery Modes

Classroom Training

Enroll for Interactive Public Classroom Sessions and Learn from Qualified, Certified and Accredited Trainers

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Online Classroom Training

Enroll for Instructor-led Online Classroom Sessions and attend from Anywhere

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Corporate Group Training

Cost Effective and Customized Instructor led On-site Group Trainings for Enterprises

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