Certified Agile Service Manager (CASM)® Training and Certification Course in San Diego, CA, United States

Invensis Learning's Certified Agile Service Manager (CASM)® Training Course in San Diego is delivered by highly qualified trainers with extensive experience. Participants attending this CASM certification training will gain knowledge about Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s effectiveness and efficiency, and enables IT to continue to deliver value in the face of changing requirements.

A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, Scrum Masters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.

We deliver CASM Training in San Diego through classroom and live online virtual modes. Enroll now and gain this CASM certification in San Diego today.

Certified Agile Service Manager Training in San Diego, United States

Training Modes

- Instructor-led Classroom Training ( Request for Training )

- Instructor-led Online Training ( Request for Training )

- On-site Group Training ( Request for More Information )

- Focused 1-to-1 Training

Areas of Study

- What does it mean to “be agile?”

- The Agile Manifesto, its core values, and principles

- Agile concepts and practices including ITSM, Kanban, Lean and DevOps

- Scrum roles, artifacts, and events as it applies to both products and processes

- The two aspects of Agile Service Management:

- 1 - Agile Process Improvement–ensuring processes are lean and deliver “just enough” control

- 2- Agile Process Design–applying Agile practices to process design projects

CASM Training Request for DevOps CASM training in San Diego
Certified Agile Service Manager Course Duration

2 days (   view daywise training agenda )

CASM Course Syllabus
  • Goals, objectives and vocabulary of DevOps
  • Benefits to the business
  • Performance measures and real-world results with DevOps
  • DevOps values and principles
  • Concepts and practices (including DevOps’ relationship to Agile, Lean and ITSM/ITIL®)
  • Culture and organizational considerations
  • Communication and collaboration practices
  • DevOps Automation practices and technology considerations
  • DevOps Adoption considerations in an enterprise environment
  • Challenges, risks and critical success factors
  • Real-life case studies and results
Download detailed CASM Course Syllabus (PDF)
Certified Agile Service Manager Certification Eligibility Criteria

Participants are expected to have a DevOps Foundation Certificate in order to take up the CASM Examination.

CASM Exam Format
  • Multiple choice examination questions
  • 40 questions
  • 65% required to pass
  • 60 minutes’ duration
  • Closed book
Who Should Attend CASM Certification Training

Job roles that can benefit from CASM training course in San Diego include, but are not limited to:

  • Anyone interested in learning about Agile and Scrum from a products and process perspective
  • Employees and managers responsible for designing, reengineering or improving process
  • Consultants guiding their clients through process improvement initiatives
  • Internal and external suppliers
  • Release managers and engineers
  • Process stakeholders

Request this Certified Agile Service Manager Course for Corporate Group Training in San Diego, United States

Corporate Group Training Tailored to your
Organizational Needs

Training delivery modes for effective learning


on-site-training

On-site

off-site-training

Off-site

live-online-training

Live Online

1-to-1-training

1 to 1

Certified Agile Service Manager Course Features

  • 2-day Interactive instructor-led CASM training
  • Highly qualified, certified, and accredited trainers
  • CASM course adhered to global standards
  • Interact with co-participants from diverse backgrounds
  • 98% pass success rate
  • Get to know industry best practices and case studies
  • Student Study Guide prepared by subject matter experts
  • Prepare better with mock sample tests

Syllabus of CASM Training

  • Goals, objectives and vocabulary of DevOps
  • Benefits to the business
  • Performance measures and real-world results with DevOps
  • DevOps values and principles
  • Concepts and practices (including DevOps’ relationship to Agile, Lean and ITSM/ITIL®)
  • Culture and organizational considerations
  • Communication and collaboration practices
  • DevOps Automation practices and technology considerations
  • DevOps Adoption considerations in an enterprise environment
  • Challenges, risks and critical success factors
  • Real-life case studies and results

Certified Agile Service Manager(CASM) Training Agenda

The daily agenda of the 2-day CASM Course is detailed below:

  • Module 1 - Introduction & Glossary
  • Module 2 - Process Design Basics
  • Module 3 - Agile Basics
  • Module 4 - Scrum Basics
  • Exam preparation questions and summary
  • Tips and exam strategy
  • Daily review
  • Module 5 - Agile Service Management Basics
  • Module 6 - Agile Process Design
  • Module 7 - Agile Process Improvement
  • Module 8 - Measuring Value
  • Module 9 - Process Improvement Tools and Technologies
  • Exam preparation questions and summary
  • Tips and exam strategy
  • Daily review

FAQs on CASM Training

 

  • Select convenient training schedule given above
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation
  • Hard copy/soft copy of the course material
  • CASM Syllabus
  • CASM exam (optional)

At Invensis, we provide CASM training in San Diego in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.

Yes, the examination fee is included in the course fee.

The CASM credential is valid for life.

Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing CASM Training and Certification course worldwide.

The DevOps Institute is the governing body for CASM course. PeopleCert provides accreditation for the course.

Individuals and Enterprises can make payment for the training through 2 different modes such as –

  • Request for Invoice
  • Wire Transfer

For more information on payment details, please contact us at support@invensislearning.com

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

San Diego, located on the Pacific Coast and adjacent to the border with Mexico, is one of the largest cities in the United States. Spread over 960 sq. km, San Diego, is home to over 2.9 million people. The city is a famous tourist destination and is known for its mild climate throughout the year, extensive beaches, and natural deep-water harbor. San Diego is home to the largest naval fleet in the world, with over 50 ships and 35,000 personnel of the US Navy based there. There are many large universities such as San Diego State University (SDSU), University of California, San Diego (UCSD) and University of San Diego (USD). The San Diego metro area has a GDP of $ 175 billion, which contributes greatly to the economy of the country. The economy of San Diego is driven by defense-related activities, tourism, international trade, and manufacturing. The largest employers in San Diego are Barona Resort & Casino, General Dynamics Nassco, Kyocera Communications Inc., Scripps Research Institute and SeaWorld San Diego. The highest average salary in San Diego for professionals in Project Management is $84,314, ITSM is $96,921, and Quality Management is $94,903. Whereas a senior project manager with PMP certification the salary goes up to $108,198, with ITIL certification it goes up to $125,635, and with Six Sigma certification, it goes up to $107,847.

Select from a range of combo courses
and get amazing discounts. Enroll Today!

Get Combo Offers

Invest and empower your teams.
Training that suit your corporate budget.

Request for Quote
Classroom Training - United States

Enroll for Interactive Public Classroom Sessions in California San Diego and Learn from Qualified, Certified and Accredited Trainers

View Training Schedule
Live Virtual /Live Online Training - United States

Enroll for Instructor-led Live Online Sessions and attend from Anywhere

View Training Schedule
Corporate Group Training in United States

Cost Effective and Customized Instructor led On-site Group Training for Enterprises in California San Diego

Request for Quote

Let us help you with your training requirements

Name *

Email *

Phone Number *

Select Course *

Select Country *

City *

Select Training Delivery Mode

Job Title *


Message

Prefered Mode of Contact

Name *

Work Email *

Phone Number *

Company Name *

Job Title *

Size of Group Training *

Select Country *

City *

Select Course *

Select Training Delivery Mode *

Message

Prefered Mode of Contact
Professionals Trained Globally

20,000+ professionals trained globally

Highly Qualified Trainers

Highly qualified and accredited trainers

Training Satisfaction

Rated with 95% training satisfaction

Superior Quality Courseware

Superior quality of courseware that enhances learning experience

Trusted Partner

A trusted training partner for many Fortune 500 companies

Customized Trainings

Customized training available for individuals and enterprises in the United States

PMI - Project Management Institute
PEOPLECERT Accredited PRINCE2 Training Organization
ITIL Training Organization
AXELOS Certified Partner
DevOps Institute – Registered Education Partner
PEOPLECERT Accredited COBIT 5 Certification Training Organization
TUV-SUD Registered Education Partner
Exin Accredited Training Organization