ITIL Intermediate CSI Training and Certification Course United States


ITIL Intermediate CSI Training and Certification Course in the United States

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Enroll for interactive ITIL Intermediate Continual Service Improvement (CSI) certification training course in United States from Invensis Learning. ITIL CSI is an intermediate level certification training course that is ideal for professionals who are looking to gain in-depth understanding on how individuals and enterprises can strategically review products and services produced by following strategy, design, transition, and operation stages.

The ITIL CSI boot camp course also includes what tools and techniques to be used in support of CSI initiatives and also how to evaluate risks and critical success factors. Participants attending this training will receive a hard copy of the course material. Upon successfully clearing the ITIL CSI exam, a participant receives 3 Credits.

We deliver ITIL Intermediate Continual Service Improvement (CSI) Training in both classroom and live online virtual modes.

This ITIL CSI Training is available across multiple states in United States

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

ITIL CSI Certification Training Cost in the United States

  • ITIL CSI Examination Cost in the United States
  • The ITIL CSI examination cost in the United States is USD 330. If you want to order ITIL CSI exams in bulk, then get in touch with us at

Note: The ITIL CSI exam will be either paper-based / web-based / web proctored exam. For web proctored exam additional charges applicable.

Key Features of ITIL CSI Certification Training

  • 2 - Day interactive instructor-led ITIL CSI training in United States
  • Highly qualified, certified, and accredited trainers
  • ITIL CSI course adhered to global standards
  • AXELOS official ITIL CSI certificate
  • Get ITIL CSI Study Guide created by subject matter experts
  • 97.7% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

Insights about ITIL CSI Boot Camp Course

Today, there is a greater impetus on providing IT services that are of high quality and one that addresses the business objectives of the organization. ITIL Continual Service Improvement (CSI) boot camp course is most sought-after credential across the globe. The knowledge gained as part of the CSI module helps to understand the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Overall the CSI practices helps enterprises and its projects continue to adapt to the changing needs of users and improve process efficiencies and ROI.

After completing your ITIL CSI training, you will gain comprehensive understanding of:

  • CSI principles, purpose, and objectives
  • How CSI processes interact with other service lifecycle processes
  • Roles and responsibilities within CSI and the activities to achieve operational excellence
  • Measuring CSI performance, and more
  • Preparing for ITIL CSI exam

Job roles that can benefit from ITIL Continual Service Improvement boot camp course include, but are not limited to:

  • IT Operations Manager
  • Technical Manager
  • Team Leaders
  • Service Designers
  • IT Architects
  • IT Consultants
  • IT Service Continuity Managers
  • IT Operations Managers
  • Release Managers
  • Database Administrators
  • Change Owners
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 24 contact hours of instruction for the syllabus from an accredited training organization
  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL CSI Training

  • Introduction to Continual Service Improvement
  • Continual Service Improvement Principles
  • Continual Service Improvement Process
  • Continual Service Improvement Methods and Techniques
  • Organizing for Continual Service Improvement
  • Technology Considerations
  • Implementing Continual Service Improvement
  • Challenges, Critical Success Factors and Risks

Select your City to view ITIL CSI Course Details and Training Schedule in the United States

Classroom Training - United States

Enroll for Interactive Public Classroom Sessions in the United States and Learn from Qualified, Certified and Accredited Trainers

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Live Virtual /Live Online Training - United States

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Cost Effective and Customized Instructor led On-site Group Training for Enterprises in the United States

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