ITIL Intermediate CSI Training and Certification Course Ohio, United States


ITIL Intermediate CSI Training and Certification Course in Ohio, United States

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Enroll for interactive ITIL Intermediate Continual Service Improvement (CSI) Training and Certification Course in Ohio, United States from Invensis Learning. ITIL CSI is a free-standing intermediate qualification, but is also one of the modules that leads to the ITIL Expert in IT Service Management.

ITIL CSI boot camp course is ideal for professionals who are looking to gain in-depth understanding on how individuals and enterprises can strategically review products and services produced by following strategy, design, transition, and operation stages.

We deliver ITIL Intermediate Continual Service Improvement (CSI) Training in both classroom and live online classroom modes.

This ITIL CSI Certification Course is available across multiple cities in the state of Ohio, United States

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Key Features of ITIL CSI Certification Training

  •  Interactive instructor-led ITIL CSI training in Ohio, United States
  • Highly qualified, certified, and accredited trainers
  • ITIL CSI course adhered to global standards
  • AXELOS official ITIL CSI certificate
  • Get ITIL CSI Study Guide created by subject matter experts
  • 97.7% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 24 PDUs certificate

Insights about ITIL CSI Boot Camp Course

Today, there is a greater impetus on providing IT services that are of high quality and one that addresses the business objectives of the organization. ITIL Continual Service Improvement (CSI) boot camp course is an intermediate-level certification that is most sought-after credential across the globe. The knowledge gained as part of the CSI module helps to understand the management and control of activities and techniques within the Continual Service Improvement phase of the ITIL Lifecycle. Overall the CSI practices helps enterprises and its projects continue to adapt to the changing needs of users and improve process efficiencies and ROI.

After completing your ITIL CSI training, you will gain comprehensive understanding of:

  • CSI principles, purpose, and objectives
  • How CSI processes interact with other service lifecycle processes
  • Roles and responsibilities within CSI and the activities to achieve operational excellence
  • Measuring CSI performance, and more
  • Preparing for ITIL CSI exam

Job roles that can benefit from ITIL Continual Service Improvement boot camp course include, but are not limited to:

  • IT Operations Manager
  • Technical Manager
  • Team Leaders
  • Service Designers
  • IT Architects
  • IT Consultants
  • IT Service Continuity Managers
  • IT Operations Managers
  • Release Managers
  • Database Administrators
  • Change Owners
  • You must hold the ITIL Foundation certificate in IT Service Management
  • You must have at least 24 contact hours of instruction for the syllabus from an accredited training organization
  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book

Syllabus of ITIL CSI Training 

  • Introduction to Continual Service Improvement
  • Continual Service Improvement Principles
  • Continual Service Improvement Process
  • Continual Service Improvement Methods and Techniques
  • Organizing for Continual Service Improvement
  • Technology Considerations
  • Implementing Continual Service Improvement
  • Challenges, Critical Success Factors and Risks

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Classroom Training - United States

Enroll for Interactive Public Classroom Sessions in Ohio and Learn from Qualified, Certified and Accredited Trainers

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Live Virtual / Online Classroom Training - United States

Enroll for Instructor-led Online Classroom Sessions and attend from Anywhere

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Corporate Group Training in United States

Cost Effective and Customized Instructor led On-site Group Trainings for Enterprises in Ohio

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Get Invensis Learning Advantage

10,000+ professionals trained globally

Highly qualified and certified ITIL Expert trainers

Rated with 95% training satisfaction

Superior quality of ITIL CSI courseware that enhances learning experience

A trusted partner for many Fortune 500 companies

Customized ITIL CSI trainings available for individuals and enterprises in Ohio

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