ITIL Foundation + ITIL CSI Combo Offer - 20% OFF

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Save 20% by enrolling for ITIL Foundation + ITIL Continual Service Improvement (CSI) combo course. Now get two courses combined in an interactive 6-day instructor-led training. Select the dates below to enroll for this online training.

By enrolling for this ITIL Foundation + ITIL CSI combo course you will gain complete understanding of widely-recognized IT Service Management framework in ITIL. This combo course is ideal for individuals and enterprises to gain fundamental understanding of the ITIL framework and its best practices. Especially with ITIL CSI training one can strategically review products and services produced by following strategy, design, transition, and operation stages of ITIL Lifecycle.

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This combo value offer gets you to:

  • Save 20% on training
  • Attend/Access a course multiple times
  • Get trained in ITSM best practices
  • Free access to webinars
  • Free access to course awareness sessions
  • Get Additional Discounts on other combo courses

Key Features of the ITIL Foundation + ITIL CSI Combo Course

  • 3-day ITIL Foundation + 3-day ITIL CSI instructor-led online training
  • Highly qualified, certified, and accredited trainers
  • ITIL Foundation and ITIL CSI course adhered to global standards
  • ITIL Study Guides prepared by subject matter experts
  • Interact with co-participants from diverse backgrounds
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
  • Achieve 24 PDUs certificate for ITIL Foundation
  • Achieve 24 PDUs certificate for ITIL CSI

Course Syllabus

  • ITIL Foundation Course
  • Introduction to Service Management Lifecycle
  • Service Strategy
  • Review of Key Concepts
  • Service Design
  • Service Transition
  • Service Operations
  • Continual Service Improvement
  • Download detailed course syllabus
  • Download (PDF)
  • ITIL CSI Course
  • Introduction to Continual Service Improvement
  • Continual Service Improvement Principles
  • Continual Service Improvement Process
  • Continual Service Improvement Methods and Techniques
  • Organising for Continual Service Improvement
  • Technology Considerations
  • Implementing Continual Service Improvement
  • Challenges, Critical Success Factors and Risks
  • Download detailed course syllabus
  • Download (PDF)

System Requirements

  • Desktop Computer / Laptop
  • RAM Speed – Minimum of 2GB
  • Internet Connectivity – Minimum 2Mbps
  • Citrix GoToMeeting Software
  • TeamViewer Software
  • Microsoft Office (Word, PowerPoint, Excel)
  • 2 Sets of Proper Headphones with Mic
  • UPS (in case of power cut)

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