Quality Function Deployment Training Course in Akron, OH, United States

Invensis Learning's Quality Function Deployment Training Course in Akron is delivered by highly qualified trainers with extensive experience in Quality Management best practices. Quality Function Deployment (QFD) is a process and set of tools used to effectively define the customer requirements and convert them into detailed engineering specifications and plans to produce the products that fulfill those requirements. Companies use QFD to convert customer requirements into measureable design targets and drive them from the assembly level down through the sub-assembly, component and production process levels.

Participants will understand a four-phase QFD process, know how to calculate a phase I QFD matrix and be able to determine the data necessary for moving into phases II, III, and IV in a QFD process. They will also learn the basics needed to design robust products and services, document process design strategies, and create control and maintenance strategies. Participants will receive course completion certificate.

We deliver Quality Function Deployment Training in Akron through classroom and live online virtual modes. Request this Quality Function Deployment course as on-site group training to bring your enterprise teams up to speed in the world of Quality Function Deployment. Enroll now for this Quality Function Deployment in Akron today.

Quality Function Deployment Training in Akron, United States

Training Modes

- Instructor-led Classroom Training ( Request for Training )

- Instructor-led Online Training ( Request for Training )

- On-site Group Training ( Request for More Information )

- Focused 1-to-1 Training

Quality Function Deployment Course Duration

- Customized as per your requirement

Areas of Study

- Defining quality function deployment

- Identifying historical dates in QFD

- Summarizing the benefits of QFD

- Identifying the difference between a true customer need and a technical descriptor

- Calculating a phase, I QFD matrix

- Defining the focus within each of the four phases of a QFD process

- Identifying data necessary for every room in a four-phase QFD process

- Evaluating an example of 'Houses of Quality.

Request for this Training Request for Quality Function Deployment training in Akron
Quality Function Deployment Training Course Syllabus
  • Introduction to Quality Function Deployment (QFD)
  • Pre-Planning a QFD Project
  • The Voice of the Customer
  • Needs vs. Features
  • Calculating a QFD Matrix
  • Rooms in the House of Quality
  • Beyond the House of Quality
  • Tools Needed for QFD: Affinity Diagrams
  • Tools Needed for QFD: Tree Diagrams
  • Tools Needed for QFD: Cause and Effect Diagrams
  • Tools Needed for QFD: Flow Charts
Download detailed Quality Function Deployment Course Syllabus (PDF)
Eligibility Criteria

There are no pre-requisite criteria for taking the Quality Function Deployment training.

Who Should Attend Quality Function Deployment Training

Job roles that can take up Quality Function Deployment course, but are not limited to:

  • Product Development Personnel
  • Project Managers
  • Marketing and Sales Teams
  • R&D Personnel
  • Design Product & Process Team
  • Manufacturing Engineers and Managers
  • Service Teams
  • Quality Personnel
  • Quality Consultants
  • Individuals involved in QFD procedures

Request this Quality Function Deployment Course for Corporate Group Training in Akron, United States

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Quality Function Deployment Course Features

  • Interactive instructor-led Design Function Deployment training
  • Highly qualified, certified, and accredited trainers
  • Course completion certificate provided
  • Get Quality Function Deployment Study Guide created by subject matter experts
  • Get to know industry best practices and case studies

Quality Function Deployment Course Syllabus

 

Candidates will learn to define quality function deployment, understand how QFD creates a system for product development, outline the history of QFD, restate the focus within each of the four phases of a QFD process, relate the benefits of QFD, list at least four potentials uses of QFD.

Candidates will learn to describe the process for completing a QFD project, know the key questions needed to plan and complete a QFD project, state the definition for the Voice of the Market, comprehend the components of a great QFD team, know which departments should be on a QFD team, know the documentation needed for each phase of a QFD project.  

Candidates will learn to describe the difference in the 3 levels of quality in the Kano Model, identify where customer information could be collected within your organization, explain how to determine the number of customer to interview, understand the different types of customers, know how to create a customer selection matrix, understand what the term “Gemba” means.  

Candidates will learn to understand the two basic requirements for collecting the Voice of the Customer, differentiate between a need and a solution or feature, know what to do when a customer gives you a solution rather than a true customer need, understand the definition for the term “level of abstraction”, know how to turn a verbatim statement into information that can be measured.  

Candidates will learn to recognize the difference between the what’s and the how’s, identify the stages in calculating a QFD matrix, understand the methodology behind the relationship matrix, state the meaning for the symbols used in a QFD matrix, calculate a simple House of Quality. 

Candidates will learn to define the different rooms in the House of Quality, know the steps in creating a House of Quality, build a House of Quality, recognize what to look for when evaluating a House of Quality, evaluate an existing House of Quality and make recommendations. 

Candidates will learn to define the steps needed to create a product design matrix, Know the steps for creating a process design matrix, understand the rational in creating a control matrix, construct a product design and process planning matrix, evaluate production planning concepts. 

Candidates will learn to define affinity diagrams, identify when to use an affinity diagram, state the steps for affinitizing information, describe the critical guidelines for using an affinity diagram. 

Candidates will learn to identify the meaning of a tree diagram, understand when to use a tree diagram, identify the steps needed to create a tree diagram, recognize critical guidelines needed for creating a tree diagram.

Candidates will learn to define a cause and effect diagram, understand when to use a cause and effect diagram, define the steps in creating a cause and effect diagram, identify the guidelines for using a cause and effect diagram.

Candidates will learn to define flow charting, understand when to use a flow chart, state the different uses for flow charting, identify the different symbols used in simple flow charting, describe the guidelines for flow charting.

Quality Function Deployment Training Agenda

The agenda of the 1-day Quality Function Deployment training is detailed below:

    • Define Quality Function Deployment
    • Understand how QFD creates a system for product development
    • Outline the history of QFD
    • Restate the focus within each of the four phases of a QFD process
    • Relate the benefits of QFD
    • List at least four potentials uses of QFD 
    • Describe the process of completing a QFD project
    • Know the key questions needed to plan and complete a QFD project
    • State the definition for the Voice of the Market
    • Comprehend the components of a great QFD team
    • Know which departments should be on a QFD team
    • Know the documentation needed for each phase of a QFD project
    • Describe the difference in the 3 levels of quality in the Kano Model
    • Identify where customer information could be collected within your organization
    • Explain how to determine the number of the customer to interview
    • Understand the different types of customers
    • Know how to create a customer selection matrix
    • Understand what the term “Gemba” means 
    • Understand the two basic requirements for collecting the Voice of the Customer
    • Differentiate between a need and a solution or feature
    • Know what to do when a customer gives you a solution rather than a true customer need
    • Understand the definition of the term “level of abstraction.”
    • Know how to turn a verbatim statement into information that can be measured 
    • Recognize the difference between the what’s and the how’s
    • Identify the stages in calculating a QFD matrix
    • Understand the methodology behind the relationship matrix
    • State the meaning of the symbols used in a QFD matrix
    • Calculate a simple House of Quality 
    • Define the different rooms in the House of Quality
    • Know the steps in creating a House of Quality
    • Build a House of Quality
    • Recognize what to look for when evaluating a House of Quality
    • Evaluate an existing House of Quality and make recommendations
    • Define the steps needed to create a product design matrix
    • Know the steps for creating a process design matrix
    • Understand the rational in creating a control matrix
    • Construct a product design and process planning matrix
    • Evaluate production planning concepts  
    • Define affinity diagrams
    • Identify when to use an affinity diagram
    • State the steps for affinitizing information
    • Describe the critical guidelines for using an affinity diagram
    • Identify the meaning of a tree diagram
    • Understand when to use a tree diagram
    • Identify the steps needed to create a tree diagram
    • Recognize critical guidelines needed for creating a tree diagram
    • Define a cause and effect diagram
    • Understand when to use a cause and effect diagram
    • Define the steps in creating a cause and effect diagram
    • Identify the guidelines for using a cause and effect diagram
    • Define flow charting
    • Understand when to use a flow chart
    • State the different uses for flow charting
    • Identify the different symbols used in simple flow charting
    • Describe the guidelines for flow charting

FAQs on Quality Function Deployment Training

 

  • Request for this training through the registration form
  • Enroll and make the payment, and block your seat
  • Receive the training kit with training details and start your preparation

As part of your Quality Function Deployment training, you will receive:

  • Hard copy/soft copy of the course material
  • Quality Function Deployment Syllabus

At Invensis, we provide Quality Function Deployment training in Sydney in different learning modes such as instructor-led classroom training, instructor-led online training, on-site group training, and focused 1 to 1 training.

No, there is no examination for this course. This course provides only a basic understanding of Quality Function Deployment concepts and techniques. If you are looking at certification courses in Quality Function Deployment, then we offer Six Sigma Yellow belt, Green belt and Black belt training in Akron.

Individuals and Enterprises can make payment for the training through 2 different modes such as –

  • Request for Invoice
  • Wire Transfer

For more information on payment details, please contact us at support@invensislearning.com

Please call us, join our Live Chat for instant support, or Request a Call Back to have your query resolved.

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