Invensis Learning's ITIL Practitioner Training Course in Durban is delivered by highly qualified trainers with extensive IT Security Management experience. This ITIL Practitioner Certification is one of the most industry-recognized IT Security management certifications for IT professionals all over the world. This ITIL Practitioner training course in Durban is ideal for individuals and enterprises that are looking to gain a comprehensive understanding of the subject and bridge the gap between control requirements, technical issues, and business risks.
The main takeaways from this ITIL Practitioner Certification course in Durban are practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use it in practice. Participants will receive course completion certificate and 21 PDUs.
We deliver ITIL Practitioner Training in Durban through classroom and live online classroom modes. Enroll now and gain this ITIL Practitioner certification in Durban today.
- Instructor-led Classroom Training ( Request for Training )
- Instructor-led Online Training ( Request for Training )
- On-site Group Training ( Request for More Information )
- Focused 1-to-1 Training
|Areas of Study||
- Organizational Change Management
- Measurement and Metrics.
|ITIL Practitioner Training||Request for ITIL Practitioner training in Durban|
|ITIL Practitioner Training Course Syllabus||
In order to appear for the examination participants should have passed the ITIL Foundation exam.
|ITIL Practitioner Exam Format||
|Who should Attend ITIL Practitioner Certification training||
Job roles that can benefit from ITIL Practitioner training course in Durban include, but are not limited to:
This module focuses on the IT Service Management concepts that are important drivers of continual service improvement. It teaches how to apply the concept of ‘adopt and adapt’ when using guidance in a given context and analyze the importance of each element of a service when planning and implementing service improvements.
This chapter deals with applying the ITSM guiding principles in a given context when planning and implementing service improvements
This chapter describes the purpose and main outputs of each step of the CSI Approach. It teaches how to use the CSI Approach tools and techniques successfully in a given specific context.
This chapter deals with defining critical success factors (CSFs) using a relevant hierarchical approach, determining key performance indicators (KPIs) to underpin a critical success factor and analyzing CSFs and KPIs in a given context to ensure that they are balanced between the four categories.
This module explains the nature, value, importance and benefits of good communication, the communication principles and the purpose and value of communication tools and techniques. It uses relevant communication tools and techniques to support improvement in a given context.
This chapter explains the role and impact of OCM in successful improvement, describes the purpose and value of OCM activities and uses relevant OCM tools and techniques to support improvement in a given context.
The daily agenda of the 2-day ITIL Practitioner training is detailed below:
As part of your DevOps Master training, you will receive:
At Invensis, we provide ITIL Practitioner training in Durban in three different learning modes in instructor-led classroom training, instructor-led online training, and on-site group training.
Yes, the examination fee is included in the course fee..
The ITIL Practitioner credential does not have an expiry period, and the certification is valid for life.
Yes, Invensis Learning is a PEOPLECERT Accredited Training Organization (A.T.O) for providing ITIL Practitioner Training and Certification course worldwide.
AXELOS is the governing body for ITIL Practitioner course.
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Durban is the second most populated urban area in South Africa and is located in the western province of KwaZulu-Natal. The city has the second biggest manufacturing industry in South Africa and is one of the biggest employers in the city. The port situated along the Indian Ocean is one of the busiest in South Africa. Durbanb s economy is spread across sectors such as finance, transportation, government sectors, import-export, pharmaceutical, agriculture and tourism. The largest employers in Durban are Aspen Pharmacare, Defy Appliance, Illovo Sugar.
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