ITIL MALC Training and Certification Course Zambia


ITIL MALC Training and Certification Course in Zambia

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Enroll for interactive ITIL Managing Across the Lifecycle (MALC) Certification Training Course in Zambia from Invensis Learning . ITIL MALC is an Expert level certification training course and is ideal for Individuals and enterprises who are looking to demonstrate ITIL qualification scheme in its entirety.

Participants will gain comprehensive knowledge on governance and organisational structure, integrating lifecycle stages and their processes, implementing and improving services that improves customer satisfaction, and more. Participants attending this course will receive a hard copy of the course material. Upon successfully clearing the ITIL MALC exam, a participant receives 5 Credits.

This ITIL MALC Training is available across multiple cities in Zambia. 

Selena Baset

I would like to thank Invensis Learning for helping me in achieving my learning goals. The trainer was highly-qualified and helped me to understand the subject in a holistic manner. It was a seamless training experience and I highly recommend Invensis Learning for their expertise in the training and certification domain.

All Upcoming ITIL MALC Training Schedule in Zambia

ITIL MALC Certification Training Cost in Zambia

  • ITIL MALC Certification Training Cost in Zambia
  • The ITIL MALC online training cost in Zambia is USD 2095
  • ITIL MALC Examination Cost in Zambia
  • The ITIL MALC examination cost in Zambia is USD 330. If you want to order ITIL MALC exams in bulk, then get in touch with us at

Note: The ITIL MALC exam will be either paper-based / web-based / web proctored exam. For web proctored exam additional charges applicable.

Key Features of ITIL MALC Certification Training

  •  Interactive instructor-led ITIL MALC training
  • Highly qualified, certified, and accredited trainers
  • ITIL MALC course adhered to global standards
  • AXELOS official ITIL MALC certificate
  • Get ITIL MALC Study Guide created by subject matter experts
  • 96.6% pass success rate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests

Insights about ITIL MALC Training Course

Incorporating service management best practices is of paramount importance for enterprise to cater the greater demand of providing holistic IT services in a changing economic climate and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that transforms IT services that are oriented to achieve high levels of business performance.

ITIL Managing Across the Lifecycle (MALC) course is an Expert-level certification that is most sought-after credential across the globe. The main objective of the course is to help you to clear your ITIL MALC exam on your first attempt and become an ITIL Expert. The ITIL Expert certification is awarded to those who have achieved a wide range of ITIL qualifications and who have a well-rounded knowledge and skills in ITIL best practices.

Route to ITIL Expert Certification

  • Participants taking up this ITIL MALC certification must have earned a minimum of 17 credits from the Foundation and Intermediate modules.
  • By taking up the ITIL Managing Across the Lifecycle (MALC) exam and successfully passing the exam, a participant achieves 5 credits.
  • A participant with ITIL Expert level demonstrates that one has achieved a balanced knowledge across the entire ITIL Service Lifecycle.

After completing your ITIL MALC training, you will gain comprehensive understanding of:

  • Key concepts of ITIL Service Lifecycle
  • Communication and stakeholder management that is relevant to IT Service Management
  • Establishing and managing governance
  • Measuring IT services and associated processes and activities
  • Prepare and pass for ITIL MALC exam, and more

Job roles that can benefit from ITIL MALC course include, but are not limited to:

  • Chief Information Officers
  • Senior IT Managers
  • IT Managers
  • Supervisors
  • IT Professionals
  • IT Operations Practitioners
  • IT Development Practitioners
  • You must have achieved a minimum of 17 credits from balanced study of ITIL Foundation and Intermediate modules
  • You must have at least 30 hours of formal instruction from an accredited training organisation
  • Multiple choice examination questions
  • 10 questions per paper
  • 35 marks required to pass (out of 50 available) - 70%
  • 120 minutes’ duration
  • Closed book

Syllabus of ITIL MALC Training 

  • Key concepts of the Service Lifecycle
  • Communication and stakeholder management
  • Integrating service management processes across the Service Lifecycle
  • Managing services across the Service Lifecycle
  • Governance and organisation
  • Measurement
  • Implementing and improving service management capability

Select your City to view ITIL MALC Course Details and Training Schedule in Zambia

Classroom Training - Zambia

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Cost Effective and Customised Instructor led On-site Group Training for Enterprises in Zambia

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10,000+ professionals trained globally

Highly qualified and certified ITIL Expert trainers

Rated with 95% training satisfaction

Superior quality of ITIL MALC courseware that enhances learning experience

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