From Study to Certified
Master modern digital service management with instructor-led ITIL Version 5 Foundation certification training in Iceland, built around the AXELOS and PeopleCert Version 5.0 syllabus. Ideal for IT and business professionals across Reykjavik who want to understand the ITIL Value System, the product and service lifecycle and value co-creation, and pass the ITIL 5 Foundation exam with confidence.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Iceland, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the ITIL 5 Foundation exam. The programme suits service desk analysts, IT operations staff, product owners and practitioners moving up from ITIL 4. Whether you are formalising your ITSM knowledge, switching into a service role, or supporting a digital service team in banking, software or the public sector, this training builds skills aligned with current employer expectations.
If you want a recognised, digital-era credential that proves you can create and improve value through IT services, ITIL 5 Foundation is a clear step forward. You gain the ITIL Value System, practical guiding principles and a structured, supported path to certification.
For Organizations
ITIL 5 Foundation group training helps organisations build modern service management capability by equipping teams with a shared framework and practical skills. The training can be delivered for service desks, IT operations groups or wider digital service teams. For organisations looking to connect IT delivery to strategy and improve service reliability, this training provides a scalable, flexible solution.
If your teams struggle to manage digital services consistently, ITIL 5 Foundation group training creates a common service management language. Staff gain a standardised approach to value co-creation, governance and continual improvement.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL is the world's most widely adopted IT service management framework, and ITIL 5 Foundation signals current, digital-era knowledge to Icelandic employers. As banks, software firms, managed-services providers and public bodies in Reykjavik modernise their digital services and move from ITIL 4 to ITIL 5, professionals who can align IT to business value are increasingly sought after. Roles range from service desk analyst to IT service manager and IT operations manager, and here is what the market is telling us now.
ITIL 5 Foundation is more than a certificate. It equips you to manage digital products and services the modern way. Join professionals across Iceland turning service theory into measurable value. Start your journey today.
Your Iceland Career TransformationIceland's digital economy is expanding across fintech, software and public services, and employers increasingly separate professionals with a current ITSM credential from the rest. Here is which side of that line you want to be on.
Sources: SalaryExpert (ERI), Glassdoor (Iceland) 2026.
The ITIL V5 Foundation certification path in Iceland is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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In ITIL 5 Foundation you will learn to manage digital products and services using the ITIL Value System, the seven guiding principles, the product and service lifecycle and value stream mapping. By the end of the programme, you can apply modern ITSM concepts in real workplace scenarios.
Explain what distinguishes digital products and services, how value is created, and how the product and service lifecycle sustains value in modern IT.
Describe how guiding principles, governance, value chain activities, management practices and continual improvement combine into one integrated system.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.
Balance Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers for a holistic approach to service management.
Weigh outcomes, costs, risks, experience and sustainability, and understand discovery, design, build, operation, and delivery and support.
Identify, map and manage value streams to improve flow and visibility, and apply the continual improvement model to keep momentum going.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in Iceland, Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training for individuals and teams across Iceland. Our programmes combine accredited trainers, courseware aligned to the AXELOS Version 5.0 syllabus, flexible delivery and learner-focused support. Whether you enrol as an individual or arrange corporate training for your service and operations teams, we focus on practical understanding, real-world application and a clear path to passing the ITIL 5 Foundation exam.
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ITIL Version 5 Foundation Training Location in Iceland
Hilton Reykjavik Nordica, 2, Suðurlandsbraut, Háaleiti, Háaleiti og Bústaðir, Reykjavíkurborg, Höfuðborgarsvæðið, 108, Ísland
ITIL Version 5 Foundation Training Location in Iceland
Grand Hotel Reykjavik, 38, Sigtún, Teigar, Laugardalur, Reykjavíkurborg, Höfuðborgarsvæðið, 105, Ísland
Leading Organisations
Practical, and I Passed First Time
"The ITIL 5 Foundation training made the ITIL Value System and guiding principles genuinely usable. The trainer's real examples helped me connect the concepts to our service desk work, and I passed the exam on my first attempt."
Gudrun Jonsdottir
Service Desk Team Lead
0/0
A Clean Upgrade from ITIL 4
"Coming from ITIL 4, I wanted to understand what changed in ITIL 5. The sessions on the product and service lifecycle and value stream mapping were clear and well paced. The mock exams built my confidence for the real one."
Kristjan Sigurdsson
IT Support Specialist
0/0
Gave My Career a Clear Direction
"As someone moving towards a service management role, this course gave me the language and structure I was missing. The continual improvement model is something I now use in my day job."
Anna Bjork Olafsdottir
Aspiring IT Service Manager
0/0
Stronger, More Consistent Operations
"We enrolled our operations team to standardise how we handle incidents and changes. The shared ITIL 5 language has already improved coordination, and the corporate delivery fitted around our shift patterns."
Olafur Thorsson
IT Operations Manager, Financial Services
0/0
Tailored and Business Relevant
"The team training was well organised and tailored to our software environment. Our people came away able to talk about value co-creation and governance in a practical way, which is exactly what we needed."
Sigridur Magnusdottir
Learning and Development Lead, Software Company
0/0
4.6
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS and PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create, deliver and continually improve value.