Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Who Can Take

    What Is Quality Function Deployment?

    Customer-Driven Design Made Practical

    Quality Function Deployment course badge

    What's Included in Your Quality Function Deployment Training

    • One-day interactive instructor-led training across eleven modules

    • 8 PDUs on completion of the training

    • Coverage of the four phases of the QFD process

    • Copy of course material and SME-prepared study guide

    • Course completion certificate from Invensis Learning

    Key Highlights

    of the Quality Function Deployment Training Course

    Quality Function Deployment Training Eligibility in the Mongolia

    Who Can Enrol?

    What Mastering the House of Quality Gives You

    Practical Value from Day One

    Who Should Take Quality Function Deployment Training in Mongolia?

    • R&D Personnel

    • Project Managers

    • Service Team Leaders

    • Design and Process Engineers

    • Manufacturing Engineers and Managers

    • Quality Personnel and Consultants

    • Marketing and Sales Professionals

    • Product Development Personnel

    Where QFD Skills Take You in Mongolia

    Roles, Sectors and Demand

    Skills from Quality Function Deployment training are valued across Mongolia's manufacturing and export economy, from cashmere and textile producers to food processing, mineral processing and construction. As exporters compete on quality and the light-industry sector modernises, employers increasingly want people who can translate customer requirements into design and process specifications. Demand spans quality engineers, product designers, product managers and process improvement leads, and here is what the market looks like now.

    What Is Driving Demand for QFD Skills in Mongolia

    QFD is a practical skill that pays off on every product you design. Join professionals in Mongolia who turn customer needs into better products and processes. Start your QFD journey today.

    Your Mongolia QFD Transformation

    From Guesswork to Customer-Driven Design

    The QFD Difference

    Mongolia's manufacturers and exporters are increasingly judged on quality, and the teams that design customer requirements in from the start pull ahead. Here is what changes once you can build and use a House of Quality.

    Sources: Glassdoor, Paylab (Mongolia) 2026.

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritise design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritise design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculum

    of the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Mongolia is structured across eleven modules delivered in a one-day intensive programme. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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    The QFD Toolkit You Will Master

    Applied to Your Own Products

    This QFD training builds practical, hands-on capability, not just theory. By the end of the programme you can facilitate a Voice of the Customer workshop, build and interpret a House of Quality, and cascade customer requirements all the way to production controls on your own projects.

    Capturing the Voice of the Customer

    Gather and structure customer needs using interviews, observation, surveys and the affinity diagram, then classify them with the Kano model into must-be, performance and delighter requirements.

    Building the House of Quality

    Construct all six rooms of the House of Quality matrix, from customer requirements and engineering characteristics through the relationship matrix, competitive benchmarking and engineering targets.

    Reading the Correlation Roof

    Use the roof of the House of Quality to find where improving one engineering characteristic hurts another, so you can resolve design conflicts and trade-offs before they become costly.

    Prioritising with Importance Weighting

    Calculate absolute and relative technical importance to identify the vital few engineering characteristics that drive customer satisfaction and deserve the most design attention.

    Cascading QFD Through Four Phases

    Carry customer requirements from product planning into parts deployment, process planning and production planning, creating traceability from a customer need to a production control.

    Applying QFD in Six Sigma and Services

    Use QFD in the DFSS Measure phase and the DMAIC Define phase, and adapt the House of Quality to service, software and healthcare design as well as manufacturing.

    Quality Function Deployment Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Quality Function Deployment Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised Quality Function Deployment training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 325

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for QFD Training in Mongolia

    Practical, Instructor-Led Training

    Invensis Learning delivers practical Quality Function Deployment training for professionals and teams who want to design quality into their products and services. Our programmes combine experienced quality-management trainers, hands-on House of Quality exercises, and flexible delivery across live online, classroom and onsite formats. As an ISO 9001:2015 and ISO 27001:2022 certified global training provider, Invensis Learning is trusted by learners and organisations in Mongolia and worldwide to build real, workplace-ready capability.

    • Experienced trainers with real quality-management and product-development expertise
    • Hands-on House of Quality exercises using realistic product and service scenarios
    • Flexible formats: live online, classroom, onsite and corporate group training
    • Practical, skills-first approach focused on workplace application
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Course completion record from Invensis Learning on finishing the programme
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across many industries

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    99%

    Training Satisfaction

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in Mongolia

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Quality Function Deployment Training Location in Mongolia

    Shangri-La Sport Club, 12, Olympic Street, Baga Toirog ᠪᠠᠭ᠎ᠠ ᠲᠣᠭᠣᠷᠢᠭ, Sukhbaatar ᠰᠦᠬᠡ ᠪᠠᠭᠠᠲᠤᠷ, Ulaanbaatar, 14241, Mongolia ᠮᠤᠩᠭᠤᠯ ᠤᠯᠤᠰ

    Quality Function Deployment Training Location in Mongolia

    Kempinski Hotel Khan Palace, 178, Great Circle, Dar-Ekh ᠳᠠᠷᠢ ᠡᠬᠡ, Bayanzurkh ᠪᠠᠶᠠᠨ ᠵᠢᠷᠦᠬᠡ, Ulaanbaatar, 13380, Mongolia ᠮᠤᠩᠭᠤᠯ ᠤᠯᠤᠰ

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    Corporate QFD Training in Mongolia

    Built Around Your Products

    • Suitable for small, medium and large product and quality teams
    • Build a House of Quality for one of your own products during the training
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Customised schedules aligned with your team's availability
    • Experienced trainers with quality and product-development expertise
    • Role-based, industry-relevant examples for better workplace application
    • Scalable delivery for teams across Mongolia and global locations

    Trusted by Leading Enterprises in Mongolia

    Gobi CashmereAPU CompanyMCS GroupTavan Bogd GroupMonnis GroupErdenet Mining

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    Frequently Asked Questions

    Here's everything you may ask...

    Quality Function Deployment is a structured, customer-driven methodology that translates the Voice of the Customer into specific engineering and design characteristics at every stage of product and service development. Its central tool is the House of Quality matrix, and it is used across manufacturing, mining, textiles and services.