From Study to Certified
Master modern digital product and service management with instructor-led ITIL 5 Foundation training in Qatar, aligned to the current AXELOS and PeopleCert syllabus (Version 5.0). Built for IT and business professionals across Doha who want a globally recognised first-step credential and the confidence to pass the 40-question Foundation exam.
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Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
QAR 4640
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your First Step in IT Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Qatar, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Momentum
For Individuals
ITIL 5 Foundation training helps IT and business professionals grasp digital product and service management and prove their knowledge with a current, globally recognised credential. It suits service desk staff, IT operations professionals, product owners and career changers. Whether you are new to ITIL or moving up from ITIL 4, this programme in Qatar builds the concepts, vocabulary and exam readiness employers expect.
If you want a respected first step into IT service management, ITIL 5 Foundation is a clear, accessible route. You gain framework knowledge, structured exam preparation, and a credential that travels across sectors and borders.
For Organizations
ITIL 5 Foundation group training helps organisations build IT service management capability by equipping teams with a shared framework and practical skills. The training can be delivered for IT operations, service desk and digital delivery groups. For organisations connecting IT services to business value, this training provides a scalable, flexible way to raise consistency across teams.
If your teams handle incidents, changes and services in different ways, ITIL 5 group training creates a common language and a standardised approach to value co-creation, governance and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Earnings
ITIL 5 Foundation is increasingly a preferred credential for IT service management roles across Qatar, valued by telecom, banking, government, energy and healthcare employers modernising their digital services. As TASMU Smart Qatar and national digital investment expand, organisations need staff who speak the ITIL language. Demand spans service desk analysts, incident and problem managers, and IT service delivery managers, and here is what the market shows right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Qatar : Salary Insights and Trends
Hiring Companies in Qatar
Glassdoor · Paylab (Qatar) 2026
Source: Ooredoo · Vodafone Qatar · Mannai · MEEZA
ITIL 5 Foundation is more than a credential. It is your entry into modern IT service management. Join professionals across Qatar building the skills employers need. Start your journey today.
Your Qatar Career TransformationQatar's IT market is expanding with digital transformation and national investment, and employers increasingly separate ITIL certified professionals from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, Naukrigulf (Qatar) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Qatar is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Applied to Real Service Management
ITIL 5 Foundation training covers all nine topic areas of the official PeopleCert syllabus (Version 5.0). By the end, you can explain the ITIL Value System, apply the guiding principles, and prepare confidently for the Foundation exam.
In this ITIL 5 Foundation course you will learn how modern digital products and services are managed across their lifecycle, how value is created, and why continual improvement sits at the core of ITIL 5.
Understand how value is co-created with consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Apply the four dimensions of product and service management: organisations and people, value streams and processes, information and technology, and partners and suppliers.
Explain how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.
Use the seven guiding principles, from focus on value to optimise and automate, to make better decisions and adapt ITIL practices to real digital environments.
Understand the purpose of each lifecycle activity, from discovery and design to build, operation, delivery and support, and how they work together to create value.
Learn the role of ITIL management practices and how official practice guides support consistent, effective ways of working across teams and organisations.
Apply the continual improvement model and value stream mapping and management to improve flow, visibility and outcomes across digital products and services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
QAR 4640
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led, Flexible
As a trusted ITIL Version 5 Foundation training company in Qatar, Invensis Learning delivers accredited ITIL 5 Foundation training for professionals and organisations in Qatar building modern IT service management capability. As a PeopleCert Accredited Training Organization, our programmes combine qualified trainers, ITIL 5 aligned courseware, practical case studies and flexible delivery. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around real-world application, exam readiness and measurable outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Qatar
Sheraton Grand Doha Resort & Convention Hotel, Qatar
ITIL Version 5 Foundation Training Location in Qatar
Sharq Village and Resort, Ras Abu Aboud Street, Al Mina District, Sharq - Al Khalifat, Doha, Qatar
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"Great traininer and material."
"Pritesh Shah is a great, knowledgeable and supportive trainer"
"The course was delivered very well by Vivek. The one 2 one format really helped."
"Sathish conducted the training exceptionally well. He explained concepts thoroughly."
"the support which i have gained from people cert on technical issues while i try to register and book my exam , was super . i have been strugling to solve it by my self, however, upon request and with the support of Manjilat i have been able to register with snap support which is helpful and on time. i realy apreciaate it! "
"My instructor Amol was great! I appreciated the real life examples he was able to share that made the framework and tools relevant."
"Pritesh Shah was helpful content and patient"
"Trainer Pritesh Shah was very knowledgeable and prepared a training with examples that helped me understand the process better! Thank you very much!"
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Qatar to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and core practices. It suits IT and business professionals at any career stage, with no prior experience needed.
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