Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the VeriSM Foundation Certification?Your Entry into Modern Service Management

    VeriSM Foundation certification training in Uzbekistan prepares IT and business professionals to manage services the way a digital economy demands. VeriSM Foundation (VeriSM-F) is EXIN's entry-level credential in modern, flexible service management, built on the VeriSM approach developed by the IFDC and documented in the VeriSM publication from Van Haren Publishing. Rather than prescribing a single framework, VeriSM shows you how to define your own service management approach using the management mesh, drawing on ITIL, Agile, DevOps and Lean as your context needs. The credential is grounded in the current EXIN VeriSM Foundation Examination Specification and validated by a 40-question exam. As Uzbekistan pursues its Digital Uzbekistan 2030 strategy and IT Park Tashkent scales its member base, employers increasingly value people who can join fragmented practices into one coherent service approach. Start your VeriSM-F journey with Invensis Learning and step into digital service management with confidence.

    Invensis Learning is an EXIN Accredited Training Provider in Uzbekistan, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the VeriSM Foundation Certification?Your Entry into Modern Service Management

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Uzbekistan, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in UzbekistanDo You Qualify for the VeriSM™ Foundation Exam?

    What You Gain from VeriSM FoundationValue for Professionals and Teams

    VeriSM Foundation Exam Format in UzbekistanWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in Uzbekistan

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    VeriSM Foundation Career Scope in UzbekistanIs It in Demand?

    VeriSM Foundation is gaining traction as a modern service management credential across Uzbekistan, valued by IT Park member firms, banks, telecom operators and public-sector digital teams that are integrating multiple delivery frameworks. As the Digital Uzbekistan 2030 strategy expands digital services, professionals who can join ITIL, Agile and DevOps into one coherent approach are increasingly sought after. Demand runs from service desk and IT operations roles up to service delivery and service management leadership, and here is what the market is showing right now.

    Why Modern Service Management Skills Are in Demand in Uzbekistan

    VeriSM Foundation is more than a certificate. It is a modern service management toolkit for the digital economy. Join professionals in Uzbekistan who lead service improvement across frameworks. Start your journey today.

    Your Uzbekistan Career Transformation

    From Support Work to Service Leadership,

    What VeriSM Foundation Changes

    Uzbekistan's digital economy is expanding fast, and employers increasingly separate professionals who can manage services across frameworks from those who cannot. Here is which side of that line VeriSM Foundation puts you on.

    Sources: kun.uz, Paylab, PayScale (Uzbekistan) 2026.

    How to Get VeriSM Foundation Certified in UzbekistanStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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    Skills You Will Build in This VeriSM CourseThe VeriSM Model in Practice

    VeriSM Foundation training teaches you how modern organisations define and run services in a digital age, covering all seven topic areas of the EXIN examination specification. By the end, you can apply the VeriSM model and management mesh to real service challenges.

    Modern Service Management Foundations

    Understand what a service is, how service organisations create value, and why digital transformation demands a flexible, consumer-focused approach to managing services in a digital economy.

    Building a Service Culture

    Learn how values, behaviours and consumer-centric thinking shape a service-oriented organisation, and how to support culture change and continuous improvement during digital transformation.

    People and Organisational Structure

    Explore how teams, roles and organisational structures influence service delivery, and how collaboration, cross-functional working and servant leadership enable modern service management.

    Applying the VeriSM Model and Mesh

    Master the VeriSM model, governance, service management principles and the management mesh, and the Define, Produce, Provide and Respond stages that turn strategy into service delivery.

    Integrating Progressive Practices

    Learn how to select and combine ITIL, Agile, DevOps, Lean and SIAM within the management mesh, applying the right practice to the right situation for your organisation's context.

    Harnessing Innovative Technologies

    Understand how cloud, automation, AI, IoT and analytics reshape service management, and how VeriSM helps organisations adopt them and get started on their VeriSM journey.

    Who Should TakeVeriSM Foundation Certification Training in Uzbekistan?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1025

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Uzbekistan seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1025

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for VeriSM Foundation Training in UzbekistanYour Trusted Learning Partner

    Invensis Learning delivers EXIN-aligned VeriSM Foundation training for professionals and organisations across Uzbekistan who want to build modern service management capability. Our programmes combine accredited, experienced trainers, flexible delivery formats, structured courseware and dedicated learner support. As a trusted VeriSM Foundation training company in Uzbekistan and an EXIN training partner with ISO 9001:2015 and ISO 27001:2022 certification, we bring quality-assured instruction and secure learning experiences. Whether you enrol as an individual or plan corporate training for your team, you get a professional experience built around practical understanding and real-world application.

    • EXIN training partner delivering VeriSM-aligned courseware
    • Experienced, certified trainers with real service management expertise
    • Flexible live online, classroom and self-paced learning formats
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Structured study materials and practice questions for the EXIN exam
    • Dedicated learner support before, during and after training
    • Corporate and group training tailored for teams in Uzbekistan
    • Trusted by 50,000+ professionals across more than 100 countries

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in UzbekistanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Uzbekistan

    Hyatt Regency Tashkent, 1A, Navoi avenue, Kashgar (C-4) district, Yunusabad district, Tashkent city, 100004, Uzbekistan

    VeriSM Foundation Training Location in Uzbekistan

    Wyndham Tashkent, 7/8, Amir Temur avenue, Kashgar (C-4) district, Yunusabad District, Kashgar Mahalla, 100000, Uzbekistan

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    Corporate VeriSM Foundation Training in UzbekistanUpskill Teams

    • Suitable for small, medium and large service teams
    • Customised schedules based on your team's availability
    • Flexible onsite, live virtual, hybrid or blended delivery
    • EXIN-aligned trainers with real service management experience
    • Role-based examples relevant to IT, banking and telecom
    • Dedicated coordination and support for corporate programmes
    • Scalable delivery for teams across Tashkent and beyond

    Organisations We Support

    UzumKapitalbankBeelineUcellEPAMUzbektelecom

    What Our Learners Say

    The Mesh Changed How I Think About Services

    "The training finally made sense of how ITIL, Agile and DevOps fit together. The management mesh and VeriSM model are now part of how I plan service improvements, and I passed the EXIN exam on my first sitting."

    Sardor Karimov

    IT Service Analyst

    0/0

    A Confident Step up from Support

    "As someone moving from a support role, VeriSM Foundation gave me a modern, structured view of service management. The trainer used real examples from banking and telecom that were easy to apply back at work."

    Dilnoza Yusupova

    Service Delivery Coordinator

    0/0

    Well Structured and Exam Ready

    "Clear sessions and a well-paced syllabus across all seven topic areas. The practice questions matched the exam style closely, which helped me manage the 60 minutes comfortably."

    Jasur Rakhimov

    IT Operations Specialist

    0/0

    A Shared Language for Our Teams

    "We enrolled a mixed IT and business group and the tailored delivery worked well. The team now shares a common service management language, which has made our digital projects noticeably smoother."

    Nodira Abdullaeva

    L&D Manager, Banking Sector

    0/0

    Practical and Built Around Our Context

    "The corporate programme was flexible around our shift patterns and grounded in our own service challenges. Our engineers now approach multi-supplier services with a much clearer, consumer-focused method."

    Timur Ibragimov

    Head of IT Service Management, Telecom

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation is EXIN's entry-level credential in modern, digital service management. It validates your understanding of the VeriSM model, the management mesh and how organisations define their own flexible service management approach. It is the first level in the EXIN VeriSM scheme and is open to everyone.

    General

    What is the VeriSM Foundation certification?

    VeriSM Foundation is EXIN's entry-level credential in modern, digital service management. It validates your understanding of the VeriSM model, the management mesh and how organisations define their own flexible service management approach. It is the first level in the EXIN VeriSM scheme and is open to everyone.

    Who should take VeriSM Foundation in Uzbekistan?

    VeriSM Foundation suits IT and business professionals across Uzbekistan's IT Park firms, banks, telecom operators and public sector. It fits service desk and IT operations staff, managers who work with IT teams, and anyone wanting a modern, framework-agnostic service management credential.

    Is VeriSM Foundation worth it and what is the ROI?

    Yes. VeriSM Foundation gives you a globally recognised EXIN credential in modern service management, valued as Uzbekistan pursues its Digital Uzbekistan 2030 goals. It opens service delivery and IT service management roles that pay above the ICT sector average. Talk to a learning advisor to plan your path.

    Are there prerequisites for VeriSM Foundation?

    No. EXIN VeriSM Foundation has no formal prerequisites. It is the entry point to the EXIN VeriSM scheme and is open to all, regardless of education, experience or prior service management knowledge.

    How long is the VeriSM Foundation certification valid?

    The VeriSM Foundation certification is valid for lifetime. It does not expire, and no renewal, re-examination or continuing education is required once you pass the exam.

    Which body awards the VeriSM Foundation certification?

    The certification is awarded by EXIN, the Examination Institute for Information Science. The VeriSM approach was developed by the IFDC and is documented in the VeriSM publication from Van Haren Publishing. EXIN is recognised in over 165 countries.

    Pricing

    How much does VeriSM Foundation training cost in Uzbekistan?

    VeriSM Foundation training fees vary by format and provider, and the EXIN exam is priced separately by region and channel. Instructor-led and self-paced options are available. For current pricing in your preferred format, request a quote from a learning advisor.

    What is included in the VeriSM Foundation course fee?

    The training fee typically includes EXIN-aligned courseware, practice questions, mock assessments, learner support and a course completion certificate. Many packages bundle the EXIN exam voucher. Confirm the exact inclusions when you request a quote.

    Is the EXIN exam fee included in the training price?

    It depends on the package. VeriSM Foundation is often sold as a combined training and exam bundle through an accredited provider, though exam pricing varies by region and purchasing channel. Ask about bundle options when you enquire.

    Do you offer corporate or group discounts for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and service teams across Uzbekistan. Contact us for a tailored quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many questions are on the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam has 40 multiple-choice questions. It is closed book with single-answer questions, and you have 60 minutes to complete it.

    What is the passing score for the VeriSM Foundation exam?

    You need 65% to pass, which is 26 correct answers out of 40. The exam is based on the current EXIN VeriSM Foundation Examination Specification, so aim for broad understanding across all topic areas.

    How is the VeriSM Foundation exam delivered?

    The exam is delivered online through EXIN's proctored exam system or at an EXIN accredited test location. It is usually arranged through an accredited training provider as part of a training and exam bundle.

    What topics does the VeriSM Foundation exam cover?

    The exam covers seven topic areas: The Service Organization, Service Culture, People and Organizational Structure, the VeriSM model, Progressive Practices, Innovative Technologies and Getting Started, per the EXIN examination specification.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN VeriSM Foundation exam; the re-sit policy and any fees are confirmed by EXIN and your training provider. Our preparation, mock assessments and trainer support are designed to help you pass with confidence.

    What standard is the VeriSM Foundation exam based on?

    The exam is based on the current EXIN VeriSM Foundation Examination Specification, aligned to the VeriSM publication from Van Haren Publishing and the IFDC VeriSM framework.

    Course Content

    What will I learn in VeriSM Foundation training?

    You will learn modern service management fundamentals, service culture, people and structure, the VeriSM model and management mesh, progressive practices such as ITIL, Agile and DevOps, innovative technologies, and how to get started with VeriSM.

    Do I need prior service management experience?

    No. VeriSM Foundation is beginner-friendly with no prerequisites. The training builds from first principles, so professionals new to service management and experienced practitioners alike can follow it comfortably.

    What is the management mesh in VeriSM?

    The management mesh is the central concept of VeriSM. It integrates four elements, Resources, Environment, Emerging practices and Management practices, so an organisation can create a flexible service management approach suited to its own context.

    How does VeriSM differ from ITIL?

    ITIL is a prescriptive framework, while VeriSM is a flexible approach that positions ITIL as one of many practices in the management mesh. VeriSM helps you select and combine ITIL, Agile, DevOps and Lean for your context. The two are complementary.

    How long is the VeriSM Foundation training?

    Accredited VeriSM Foundation training runs for around 16 hours, usually over two days, and can be delivered full-day or across extended half-day sessions. It covers all seven exam topic areas and prepares you for the EXIN exam.

    Enrollment

    How do I enrol in VeriSM Foundation training?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. A learning advisor can help you pick the right batch.

    What training formats are available?

    We offer VeriSM Foundation training online as live virtual instructor-led sessions, classroom training, self-paced e-learning, and customised corporate group training, so you can choose the format that fits your schedule.

    When can I start VeriSM Foundation training in Uzbekistan?

    New batches run regularly in live online and classroom formats suited to learners in Tashkent and across Uzbekistan. Contact us to see upcoming schedules and reserve your place.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans let you attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.