Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN VeriSM Foundation Certification?UntitledModern Service Management for the Digital Age

    VeriSM Foundation certification training in Spain prepares you to lead service management in the digital age using VeriSM, a flexible, framework-agnostic approach governed by EXIN. The VeriSM Foundation (VeriSM-F) is the entry-level credential in the EXIN VeriSM scheme, and it shows how an organisation can define its own service management approach rather than follow a single prescriptive framework. Aligned to the current EXIN VeriSM Foundation Examination Specification, the course covers the VeriSM model, the management mesh, service culture, progressive practices and innovative technologies. You learn to combine ITIL, Agile, DevOps, Lean and SIAM into one context-driven model that fits your organisation's goals. With Spain's ICT sector expanding under the Digital Spain 2026 agenda, professionals who can modernise service delivery are in growing demand. Delivered in live online and corporate formats, the training prepares you for the 40-question EXIN exam and a lifetime, globally recognised credential. Start your VeriSM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Spain, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN VeriSM Foundation Certification?Modern Service Management for the Digital Age

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Spain, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in SpainDo You Qualify for the VeriSM™ Foundation Exam?

    What You Gain from Getting VeriSM CertifiedSkills Employers Across Spain Value

    VeriSM Foundation Exam Format in SpainWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in Spain

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where VeriSM Skills Take You in SpainService Management Roles and Pay

    Modern service management skills are in strong demand across Spain as organisations modernise IT delivery under the Digital Spain 2026 agenda. VeriSM Foundation positions you for service delivery and IT service management roles in IT services, banking, telecoms and the public sector, where employers increasingly want professionals who can blend frameworks rather than follow just one. Demand runs from service desk and delivery roles up to IT service manager and IT director level, and here is what the Spanish market shows right now.

    What Is Driving Demand for Modern Service Management in Spain

    VeriSM Foundation is more than a credential. It is a modern service management toolkit for the digital age. Join professionals across Spain who are shaping flexible, consumer-focused service delivery. Start your journey today.

    Your Spain Career Transformation

    Your Service Management Career, Before and After

    The Shift VeriSM Foundation Makes

    Spain's IT services market is modernising fast under Digital Spain 2026, and employers increasingly separate professionals who can shape modern service management from those who cannot. Here is which side of that line you want to be on.

    Sources: PayScale, Glassdoor, SalaryExpert (Spain) 2026.

    How to Get VeriSM Foundation Certified in SpainStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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    Skills You Will Build in This VeriSM CourseCore Capabilities the EXIN Exam Expects

    This VeriSM Foundation training builds practical, modern service management capability mapped to the seven EXIN examination topic areas. By the end, you can define a flexible service management approach and prepare confidently for the 40-question EXIN exam.

    The VeriSM Model and Its Four Stages

    You will learn the VeriSM model end to end, including governance, service management principles and the four stages of Define, Produce, Provide and Respond, so you can shape a complete service management approach.

    Building and Using the Management Mesh

    Combine resources, environment, emerging practices and management practices into a management mesh that fits your organisation's context, and adapt it as needs change over time.

    Blending Progressive Practices

    Select and integrate ITIL, Agile, DevOps, Lean and SIAM within the VeriSM approach, choosing the right practice for each situation rather than following one prescriptive framework.

    Creating a Consumer-Focused Service Culture

    Apply service culture, organisational values and consumer-centric thinking to design services around outcomes, and support cultural change through digital transformation.

    Applying Innovative Technologies

    Understand how cloud, AI, automation, IoT and big data reshape service delivery, and how to manage the security, privacy and data-protection duties that come with them.

    Getting Started with VeriSM

    Learn the practical steps to begin a VeriSM journey, from assessing current maturity to defining an initial mesh and driving continuous improvement across the organisation.

    Who Should TakeVeriSM Foundation Certification Training in Spain?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Spain seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1400

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis for VeriSM in Spain?Accredited, Expert-Led, Flexible

    Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations across Spain looking to modernise service management and prepare for the EXIN exam. As an accredited training partner working with leading certification bodies, we combine EXIN-aligned courseware, experienced service management trainers, flexible live online and onsite delivery, and dedicated learner support. Whether you enrol as an individual or plan corporate training for your team, our programme is built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 quality and ISO 27001:2022 information-security certification. As a trusted VeriSM Foundation training company in Spain, we are committed to helping professionals and teams certify with confidence.

    • Accredited training partner working with EXIN and other global certification bodies
    • Experienced trainers with real-world service management and ITSM expertise
    • Flexible live online, classroom and corporate training formats
    • EXIN-aligned courseware, practice questions and exam preparation support
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after training
    • Customised group training for teams across Spain and worldwide
    • Trusted by professionals and organisations across multiple industries

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in SpainInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Spain

    Mandarin Oriental Ritz, Madrid Pl. de la Lealtad, 5, Retiro, 28014 Madrid, Spain

    VeriSM Foundation Training Location in Spain

    Cap Rocat, Ctra. d'enderrocat, s/n, 07609 Cala Blava-Llucmajor, Balearic Islands, Spain

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    Corporate VeriSM Team TrainingModernise Delivery Across Spain

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    • Customised VeriSM training for teams and departments
    • Flexible live virtual, onsite, hybrid or blended delivery
    • Schedules aligned with your organisation's availability
    • Role-based examples and industry-relevant case discussions
    • Experienced EXIN-aligned service management trainers
    • Progress tracking, assessments and dedicated learner support
    • Scalable delivery for teams across Spain and global locations

    Leading Organisations

    IndraTelefonicaNTT DATABBVASantanderInditex

    What Our Learners Say

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    A Model That Ties Our Practices Together

    "The VeriSM Foundation course finally gave me a way to connect the ITIL, Agile and DevOps practices we already use. The management mesh made sense of how they fit together, and I passed the EXIN exam on my first sitting."

    Carlos Ruiz

    IT Service Manager

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    Practical and Genuinely up to Date

    "As a service delivery manager, I wanted a modern, agnostic credential rather than another single framework. The trainer used real examples and the practice questions matched the exam well. I feel far more confident shaping our service approach."

    Marta Fernandez

    Service Delivery Manager

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    The Wider View I Needed After ITIL

    "I already held ITIL, and VeriSM gave me the wider picture I was missing on how to combine practices for different situations. The live online sessions were well paced and easy to follow alongside work."

    Javier Moreno

    IT Analyst and ITIL Practitioner

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    A Shared Approach Across the Team

    "We trained our service management team through Invensis Learning to standardise how we run digital services. VeriSM gave everyone a shared language and mesh approach, and the corporate delivery fitted around our schedules."

    Elena Gomez

    Head of IT Operations, Banking Sector

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    Tailored and Outcome-Focused Corporate Training

    "Coordinating group training was straightforward, and the trainer tailored examples to our IT services context. Our people came away able to apply VeriSM thinking to live client engagements, not just pass an exam."

    Pablo Sanchez

    Learning and Development Manager, IT Services Firm

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    Accessible Even from the Business Side

    "I work on the business side and found the course accessible without a deep IT background. It helped me understand how our services are managed and how to contribute to service culture and continuous improvement."

    Lucia Torres

    Business Analyst

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    We also deliver VeriSM™ Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading VeriSM™ Foundation training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation is EXIN's entry-level credential for modern, digital service management. It validates your understanding of the VeriSM model, the management mesh and how an organisation can define its own flexible service management approach rather than follow a single prescriptive framework.

    General

    What is the VeriSM Foundation certification?

    VeriSM Foundation is EXIN's entry-level credential for modern, digital service management. It validates your understanding of the VeriSM model, the management mesh and how an organisation can define its own flexible service management approach rather than follow a single prescriptive framework.

    Is VeriSM Foundation worth it for my career in Spain?

    Yes. Modern service management skills are in strong demand across Spain, where IT service manager roles average around €52,000 and rise with seniority. As organisations modernise under the Digital Spain 2026 agenda, professionals who can blend frameworks are increasingly sought after. Talk to a learning advisor to plan your path.

    Who should take VeriSM Foundation training?

    VeriSM Foundation suits IT and business professionals who want to understand modern service management. It is ideal for service delivery and IT service managers, ITIL holders seeking a broader view, and business professionals who work alongside service teams. No prior experience is required.

    How does VeriSM differ from ITIL?

    ITIL is a prescriptive service management framework, while VeriSM is an agnostic approach that positions ITIL as one of many practices in the management mesh. VeriSM gives you a model to select and combine practices such as ITIL, Agile, DevOps and Lean for your context, so the two are highly complementary.

    Is the VeriSM Foundation credential recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries, and VeriSM Foundation is valued by employers in Spain and worldwide, particularly in organisations undergoing digital transformation or using multiple service management frameworks.

    How long is the VeriSM Foundation certification valid?

    The certification is valid for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you pass the EXIN exam.

    Pricing

    How much does VeriSM Foundation training cost in Spain?

    Fees depend on the format you choose, so pricing is available on request in euros. The EXIN exam is typically bundled with accredited training. Request a quote and a learning advisor will confirm the current cost and any group options for Spain.

    What is included in the course fee?

    The fee typically includes EXIN-aligned courseware, instructor-led sessions, practice questions, mock assessments and learner support. Most packages also include the EXIN exam voucher. Confirm the exact inclusions for your chosen format when you request a quote.

    Is the EXIN exam fee included in the training price?

    In most accredited packages the EXIN VeriSM Foundation exam voucher is bundled with the training, but this varies by format. Exam pricing is set by EXIN and varies by region and channel, so we confirm the current figure when you enquire.

    Do you offer group or corporate discounts in Spain?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management and transformation teams across Spain. Contact us for a tailored group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam is a closed-book, multiple-choice paper of 40 single-answer questions with a duration of 60 minutes. It is based on the current EXIN VeriSM Foundation Examination Specification.

    What is the passing score for the VeriSM Foundation exam?

    You need 65% to pass, which means answering at least 26 of the 40 questions correctly. Our practice questions and mock assessments are built around this threshold to help you prepare with confidence.

    Are there any prerequisites for the VeriSM Foundation exam?

    No. VeriSM Foundation has no formal prerequisites and is open to all, regardless of education, experience or prior service management knowledge. Attending an accredited training course is recommended as exam preparation.

    What topics does the VeriSM Foundation exam cover?

    The exam covers seven topic areas from the EXIN specification: the Service Organisation, Service Culture, People and Organisational Structure, the VeriSM Model, Progressive Practices, Innovative Technologies, and Getting Started. The VeriSM Model carries the largest weighting.

    Where can I take the EXIN VeriSM Foundation exam?

    You can sit the exam online through EXIN's online proctored system or at an accredited testing location. It is usually arranged through your accredited training provider as part of a training and exam bundle.

    What happens if I do not pass the exam the first time?

    You can resit the EXIN exam if needed, and our trainers help you focus on weaker topic areas before you retake it. Confirm the current EXIN resit policy and any fee with our team when you plan your attempt.

    Course Content

    What will I learn in the VeriSM Foundation course?

    You will learn the VeriSM model, the management mesh, service culture, progressive practices such as ITIL, Agile, DevOps and Lean, innovative technologies, and how to get started with VeriSM. The course maps to all seven EXIN examination topic areas.

    Do I need prior service management experience to take the course?

    No prior experience is needed. VeriSM Foundation is designed as an accessible entry point for both IT and business professionals, and the training builds your knowledge from first principles with guided examples and practice.

    Is the courseware aligned to the latest EXIN specification?

    Yes. The courseware is aligned to the current EXIN VeriSM Foundation Examination Specification and the VeriSM framework, so what you study reflects the topics and weightings the exam tests.

    How long is the VeriSM Foundation training?

    The training programme runs for around 16 hours, typically delivered over two days. Accredited providers may also offer an extended half-day format, and the schedule prepares you for the 40-question EXIN exam.

    What learning materials are provided?

    You receive EXIN-aligned courseware, practice questions, mock assessments and reference materials covering the VeriSM model and management mesh, along with trainer guidance and post-training support.

    Enrollment

    How do I enrol in the VeriSM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer VeriSM Foundation training online as live virtual instructor-led sessions, alongside classroom, self-paced e-learning and customised corporate group training, so you can choose the format that fits your schedule in Spain.

    How soon can I start?

    New live online and self-paced cohorts open regularly, so you can usually start within a short time of enrolling. Check the upcoming schedules or ask an advisor about the next available batch for Spain.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team and we will arrange a suitable alternative for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.