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Build modern IT service management skills with instructor-led ITIL 5 Foundation training aligned to the AXELOS ITIL 5 (Version 5.0) syllabus and examined by PeopleCert. Designed for IT and business professionals across Spain, the course covers digital product and service management, the ITIL Value System and value co-creation, so you earn a globally recognised credential.
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16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern ITSM
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Spain, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills Employers Are Hiring For
For Individuals
ITIL 5 Foundation training helps IT and business professionals build a current, digital-era grounding in IT service management and prepare for the ITIL 5 (Version 5.0) exam. The course suits service desk staff, IT operations professionals, product owners and career changers across Spain. Whether you are new to ITIL or updating knowledge from ITIL 4, the training builds capabilities aligned with how modern digital organisations create and deliver value.
If you want a recognised first credential in service management, ITIL 5 Foundation is a clear starting point. You gain the concepts, guiding principles and value stream thinking that Spanish employers increasingly look for.
For Organizations
ITIL 5 Foundation group training helps organisations in Spain build consistent service management capability by giving teams a modern, shared framework. It can be delivered for IT operations, service desks or transformation teams. For organisations modernising under digital transformation programmes, the training offers a scalable, flexible way to raise ITSM maturity.
If your teams struggle to connect IT work to business value, ITIL 5 Foundation training creates a common approach to value streams, guiding principles and continual improvement across the organisation.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Where ITIL 5 Can Take You
ITIL is the world's most widely adopted IT service management framework, and ITIL 5 Foundation gives professionals in Spain a current, digital-era credential valued across IT services, banking, telecoms and the public sector. As employers modernise under Digital Spain 2026 and scale cloud and managed services, certified ITSM talent is in demand from service desk roles up to service delivery and IT management. Here is what the market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Spain : Salary Insights and Trends
Hiring Companies in Spain
PayScale · Glassdoor (Spain) 2026
Source: Telefonica · Indra · NTT Data · Vodafone Spain
ITIL 5 Foundation is more than a credential. It is a springboard into modern service management. Join professionals in Spain who connect IT work to business value and lead service improvement. Start your journey today.
Your Spain Career TransformationSpain's IT market is expanding with digital transformation, cloud and AI investment, and employers increasingly separate professionals who can govern services from those who cannot. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert, ERI (Spain) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Spain is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Capabilities You Can Apply at Work
ITIL 5 Foundation training gives learners a working understanding of modern IT service management across all nine topic areas of the ITIL 5 (Version 5.0) syllabus. By the end, you can speak the language of value, governance and the product and service lifecycle.
Skills covered in ITIL 5 Foundation begin with the core concepts of digital product and service management, including value creation, continual improvement and how products and services are managed across their full lifecycle in modern digital environments.
Learn how value is co-created between providers, consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability so you can make balanced, responsible service decisions.
Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.
Apply the seven ITIL guiding principles, from focus on value to optimise and automate, to make better decisions and adapt practices to real digital environments.
Master the purpose of each lifecycle activity, from discovery and design through to build, operation, delivery and support, and how they work together to create value.
Use Value Stream Mapping and Management to improve flow and visibility, and apply the continual improvement model to sustain long-term service performance.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted by Learners and Teams
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations in Spain that want to build modern IT service management capability and prepare for the ITIL 5 (Version 5.0) exam. Our programmes combine accredited, experienced instructors, flexible delivery formats, aligned courseware and learner-focused support. Invensis Learning is a trusted ITIL Version 5 Foundation training company in Spain. Whether you are enrolling as an individual or planning corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Spain
Mandarin Oriental Ritz, Madrid Pl. de la Lealtad, 5, Retiro, 28014 Madrid, Spain
ITIL Version 5 Foundation Training Location in Spain
Cap Rocat, Ctra. d'enderrocat, s/n, 07609 Cala Blava-Llucmajor, Balearic Islands, Spain
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"My instructor Amol was great! I appreciated the real life examples he was able to share that made the framework and tools relevant."
"Quiez sessions are very nice. I really helpful to push our career growth. Awesome trainer and his teaching style."
"The pace and learnings from the course were good, liked how the trainer went through everything and always checked if there were questions and when there were he gave thorough answers."
"PD is very comprehensive in explaining the justifications to the answers in the sample papers provided. Thank you PD for taking the time to train me and Cjhay! It was a productive 4-day training!"
"Interactive training, hands-on knowledge and great use of visual tools!"
"Great training session but material could have been prepared earlier and sequential for us to follow"
"Alex Rajan's expertise, engaging teaching style, and the depth of knowledge he imparted made the training sessions not only informative but truly enjoyable. His skill in breaking down complex concepts into understandable components demonstrated mastery of the subject matter and a sincere commitment to enhancing our learning experience."
"Training was good and informative. Sathish is an amazing trainer. Thanks. "
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Spain to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System and value co-creation. It suits IT and business professionals at any stage, with no prior ITIL knowledge required.
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