From Study to Certified
Build modern IT service management skills with instructor-led ITIL 5 Foundation training in Valencia. This programme suits IT and business professionals who want to master digital product and service management, the ITIL Value System and value co-creation, and prepare for the ITIL 5 Foundation exam from AXELOS and PeopleCert, in flexible formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
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Starts from
EUR 1210
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Valencia, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training gives IT and business professionals a practical grasp of modern service management and prepares them for the ITIL 5 Foundation exam. The course suits service desk staff, IT operations professionals, developers, product owners and DevOps or Agile practitioners. Whether you are new to ITIL, updating from ITIL 4, or moving into a service-focused role in Valencia's IT, retail-tech, logistics or public-sector organisations, this training builds capability employers value.
If you want a globally recognised, current-edition credential that proves you understand how organisations create, deliver and continually improve digital value, ITIL 5 Foundation is a clear first step. You gain the concepts, the vocabulary and the exam readiness to move forward with confidence.
For Organizations
ITIL 5 Foundation group training helps organisations equip their teams with a modern, consistent approach to digital product and service management. The training can be delivered for IT departments, service desks, product teams or wider business groups. For Valencia organisations adopting cloud and SaaS at pace, this training creates a common framework that links technology work to customer value and organisational outcomes.
If your teams struggle with inconsistent service practices or a gap between IT delivery and business value, ITIL 5 Foundation training gives them a shared model. Groups gain a standardised approach to value co-creation, the guiding principles and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
ITIL 5 Foundation is a strong entry marker for IT service management roles across Valencia, valued by software services, retail and logistics-tech employers, banks and public-sector organisations that run digital products and services at scale. As the city adopts cloud and SaaS at pace and grows its startup base, employers increasingly want people who can deliver reliable, value-led services. Demand runs from service desk and support roles up to ITSM analyst, service delivery and IT operations positions, and here is what the local market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a modern service management skill set Valencia employers are hiring for. Join professionals who deliver value-led digital services and start your ITIL 5 journey today.
Your Valencia Career TransformationValencia's IT market is expanding with cloud adoption, a growing startup base and port and logistics digitalisation, and employers increasingly separate professionals with current service management credentials from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert (Spain and Valencia) 2026.
The ITIL V5 Foundation certification path in Valencia is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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The ITIL 5 Foundation programme covers all nine official topic areas of the AXELOS ITIL 5 Foundation (Version 5.0) syllabus. By the end, you can describe modern service management concepts, apply the guiding principles, and prepare confidently for the exam.
You will learn what distinguishes digital products and services from traditional IT services, how value is created in digital environments, and how products and services are managed across their lifecycle. This is the modern foundation ITIL 5 Version 5.0 is built around.
Understand how value is co-created between providers, consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability. Move from an output focus to an outcome focus that employers care about.
Apply the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, to take a holistic view of every digital product and service.
Explore how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system for co-creating value.
Put the seven guiding principles to work: focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.
Learn the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they work together to create value across the whole lifecycle.
Understand the role of ITIL management practices and how official practice guides support consistent, effective ways of working that can be adapted to your organisation's context.
Use the continual improvement model and Value Stream Mapping and Management to identify waste, improve flow and visibility, and drive better outcomes across digital products and services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in Valencia, Invensis Learning delivers accredited ITIL 5 Foundation training for individual professionals and organisations that want modern, value-led service management capability and a confident path to the exam. As a PeopleCert Accredited Training Organization, we combine qualified trainers, aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan group training for your team in Valencia, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.
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Quality Management
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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ITIL Version 5 Foundation Training Location in Valencia
The Westin, 16, Carrer d'Amadeu de Savoia, Mestalla, el Pla del Real, València, Comarca de València, València / Valencia, Comunitat Valenciana, 46010, España
ITIL Version 5 Foundation Training Location in Valencia
Balneario Resort Las Arenas, 22, Carrer d'Eugènia Viñes, el Cabanyal - el Canyamelar, Poblats Marítims, València, Comarca de València, València / Valencia, Comunitat Valenciana, 46011, España
Trusted by Leading Organisations
Passed on My First Attempt
"The trainer made the ITIL Value System and the four dimensions genuinely clear, and the mock exams matched the real exam style. I passed the ITIL 5 Foundation exam on my first attempt and now use the guiding principles in my service desk work."
Lucia Marti
IT Service Desk Analyst
0/0
Practical and Career-Changing
"As someone moving from development into IT operations, the product and service lifecycle content was exactly what I needed. The live sessions were practical and the continual improvement model is something I apply weekly."
Sergio Navarro
IT Operations Engineer
0/0
Great for Beginners
"Good balance of theory and real examples. I came in with no ITIL background and left understanding value co-creation and management practices well enough to feel confident in interviews here in Valencia."
Marta Gimenez
Junior ITSM Analyst
0/0
Standardised Our Service Practices
"We enrolled our support team to standardise how we handle incidents and changes. The corporate sessions were tailored to our tools, and the shared ITIL 5 vocabulary has already improved how the team works together."
David Ferrer
IT Service Delivery Manager, Logistics Sector
0/0
Flexible and Business-Focused
"Invensis delivered group training for our IT department with flexible scheduling that fit our shift patterns. The trainer connected ITIL 5 to our digital transformation goals, and the team came away applying value stream thinking."
Elena Ortiz
Head of Learning and Development, Retail-Tech
0/0
4.6
Ratings
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Happy Learners
100+
Locations Worldwide
99%
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
Yes. ITIL 5 Foundation is the current, entry-level IT service management credential from AXELOS and PeopleCert. Valencia employers in software, logistics and the public sector value these skills, supporting roles from service desk analyst to IT operations with local pay from around EUR 28,000. Ask a learning advisor to plan your path.