Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge and Who Is It For?UntitledA Faster Path to the Latest ITIL

    The ITIL (Version 5) Foundation Bridge is a transition qualification from AXELOS and PeopleCert that updates ITIL 4 Foundation holders to the latest ITIL 5 framework. Our ITIL 5 Foundation Bridge certification training in Valencia gives practising IT service management professionals a focused, one-day route to the new edition, covering only what has changed since ITIL 4 so you do not repeat foundational content you already know. The programme is designed for service desk, incident, change and delivery professionals across Valencia's growing technology sector who want to keep their credential current. You explore the key enhancements in ITIL 5, the digital product and service lifecycle, updated language and core concepts, and the enhanced value creation approach, then learn how to apply the guidance at work. Pass the short PeopleCert bridge exam and you hold the ITIL 5 Foundation credential, the same outcome as the full Foundation exam, with a clear path to higher ITIL 5 qualifications. Start your transition to the latest ITIL with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Valencia, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge and Who Is It For?A Faster Path to the Latest ITIL

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Valencia, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in ValenciaDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain by Upgrading to ITIL 5Real Value for ITIL 4 Certified Professionals

    ITIL V5 Foundation Exam Format in ValenciaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Valencia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your Career Outlook with ITIL 5 in ValenciaWhy the Upgrade Pays Off

    ITIL remains the most widely recognised service management framework across Valencia's expanding technology sector, valued by IT services firms, software and AI product companies, banks and telecoms that run complex digital services. As IBM, Microsoft and HP grow local hubs and over a thousand startups scale, employers want practitioners on the current edition. Demand spans service desk leads, incident and change managers, and service delivery managers, and here is what the local market is showing right now.

    Why ITIL 5 Skills Are in Demand Across Valencia

    ITIL 5 is more than a refresh. It is how modern service teams stay relevant. Join Valencia professionals updating their credential and leading service delivery on the latest framework. Start your transition today.

    Your Valencia Career Transformation

    From ITIL 4 Today to ITIL 5 Tomorrow

    Your Before and After Snapshot

    Valencia's IT market is expanding with AI, cloud and digital product investment, and employers increasingly want practitioners on the latest edition of the framework. Here is the gap the ITIL 5 Bridge closes, and where it takes you.

    Sources: Glassdoor, PayScale, SalaryExpert (Spain) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in ValenciaStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Valencia is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Spain is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build on the ITIL 5 BridgeWhat the Programme Covers

    In the ITIL 5 Foundation Bridge you will learn exactly what has changed from ITIL 4 to ITIL 5, focusing only on the new and updated content. By the end you can speak the current language, understand the product and service lifecycle, and apply the enhancements in practice.

    Key Enhancements in ITIL 5

    Understand what has changed since ITIL 4: the new and refined concepts, structural updates and rationale behind ITIL 5, so you can see exactly what is new and why it matters for your work.

    Digital Product and Service Management

    Explore how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity across cloud and multi-supplier delivery shapes the way services are managed.

    The Product and Service Lifecycle

    Learn how the lifecycle of Discovery, Design, Build, Operation, and Delivery and Support structures digital product and service management across the full delivery cycle.

    Updated Language and Core Concepts

    Gain clarity on new and redefined ITIL 5 terminology and how core concepts have evolved, so you can communicate confidently with teams, partners and stakeholders.

    Enhanced Value Creation

    Discover how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes including sustainability and experience.

    Applying ITIL 5 at Work

    Learn how to integrate ITIL 5 enhancements into your existing knowledge and apply the updated guidance to improve collaboration, performance and results.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Valencia?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

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    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

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    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

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    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 550

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis Learning in ValenciaYour Local Learning Partner

    Invensis Learning is a trusted ITIL (Version 5) Foundation Bridge training company in Valencia, delivering structured ITIL 5 Bridge training for professionals and organisations that want to keep their service management credential current. As an accredited training organisation aligned with AXELOS and PeopleCert, we combine expert ITSM trainers, flexible delivery and learner-focused support. Whether you are updating your own ITIL 4 credential or moving a whole team to ITIL 5, we provide a focused, practical experience built around the latest syllabus and real-world application, so your transition is efficient and your skills stay relevant.

    • Accredited Training Organisation aligned with AXELOS and PeopleCert standards
    • Trainers who are practising IT service management experts, not just instructors
    • Live virtual (online), classroom and onsite formats for Valencia learners
    • Focused one-day bridge built around the latest ITIL 5 syllabus
    • Guidance on booking your PeopleCert bridge exam
    • ISO 9001:2015 and ISO 27001:2022 certified delivery
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organisations across 100+ countries

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in ValenciaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Valencia

    The Westin, 16, Carrer d'Amadeu de Savoia, Mestalla, el Pla del Real, València, Comarca de València, València / Valencia, Comunitat Valenciana, 46010, España

    ITIL V5 Foundation Bridge Training Location in Valencia

    Balneario Resort Las Arenas, 22, Carrer d'Eugènia Viñes, el Cabanyal - el Canyamelar, Poblats Marítims, València, Comarca de València, València / Valencia, Comunitat Valenciana, 46011, España

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    ITIL 5 Bridge Training for Valencia TeamsUpskill ITSM Staff

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    • Transition entire ITSM teams to ITIL 5 with minimal time away from work
    • Customised schedules built around your Valencia team's availability
    • Live virtual, onsite or hybrid delivery across the Valencian Community
    • Trainers with real IT service management and industry experience
    • Role-based examples drawn from digital, cloud and AI-enabled delivery
    • Dedicated coordination and progress reporting for corporate programmes
    • Scalable delivery for teams across Spain and global locations

    Leading Organisations

    IBMCapgeminiNTT DataTelefonicaMercadonaCaixaBank

    What Our Learners Say

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    A Clean, Fast Update to ITIL 5

    "I held ITIL 4 Foundation for years and the bridge was the perfect way to get current. In a single day I understood the new product and service lifecycle and felt ready for the exam. The trainer made the changes easy to follow."

    Marta Giner

    IT Service Desk Lead

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    Focused on Exactly What Is New

    "What I valued most was that the course covered only what changed since ITIL 4. No repetition, just the new value creation approach and updated language. I passed the PeopleCert bridge exam first time and applied the ideas at work straight away."

    Javier Soler

    Incident Manager

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    Practical and Relevant to Today

    "The one-day format suited my schedule perfectly. The sessions on AI-enabled service management and the digital lifecycle were genuinely useful for the work my team does now. Strong, practical content and good exam guidance."

    Lucia Ferrer

    Service Delivery Manager

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    Updated the Whole Team Without Downtime

    "We moved our whole service management team to ITIL 5 using the bridge. Each person updated in a day with no disruption to operations, and now everyone shares the same current language. The corporate coordination was excellent."

    Ana Server

    IT Operations Director, Technology Services Firm

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    Consistent ITSM Standard Across Teams

    "As an L&D lead I needed an efficient way to keep our ITIL 4 certified staff relevant. The bridge gave us a consistent ITIL 5 standard across the department and the trainers tailored examples to our financial services context. Great value."

    Carlos Mari

    Head of Learning and Development, Financial Services

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    We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The bridge updates your ITIL 4 Foundation to the current ITIL 5 Foundation credential in a single day, keeping you relevant as Valencia employers move to the latest edition. It is the fastest, most efficient route to the new framework for existing certificate holders.

    General

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge updates your ITIL 4 Foundation to the current ITIL 5 Foundation credential in a single day, keeping you relevant as Valencia employers move to the latest edition. It is the fastest, most efficient route to the new framework for existing certificate holders.

    What is the ITIL 5 Foundation Bridge?

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS and PeopleCert for professionals who already hold ITIL 4 Foundation. It focuses only on what is new and changed in ITIL 5, so you do not repeat content you already know.

    Who should take the ITIL 5 Bridge?

    It is designed for ITIL 4 Foundation holders, including service desk leads, incident, problem and change managers, service delivery managers, consultants and trainers who want to update their knowledge and credential to the current ITIL 5 edition.

    Is the credential recognised in Valencia?

    Yes. The ITIL 5 Foundation credential is globally recognised and valued by employers across Valencia and Spain, including IT services, software and AI companies, banks and telecoms that run complex digital services.

    How long is the ITIL 5 credential valid?

    The ITIL 5 Foundation credential is valid for three years. To maintain it, you renew by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification.

    Pricing

    What is included in the ITIL 5 Bridge fee?

    The training fee typically includes accredited courseware, instructor-led sessions, practice material and learner support, plus guidance on booking your exam. The PeopleCert exam fee may be bundled or billed separately depending on the package. Request a quote for current options.

    How much does ITIL 5 Bridge training cost in Valencia?

    Pricing depends on the format you choose and whether the exam is bundled. Bridge courses are usually delivered as a combined one-day training and exam package. Contact a learning advisor for current pricing in euros.

    Is the exam fee included in the price?

    It depends on the package. PeopleCert pricing varies by region and channel, so the exam may be bundled with training or purchased separately. Ask us for a quote and we will confirm exactly what is included.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing, ideal for transitioning a whole ITSM team to ITIL 5. Contact us about corporate or group pricing for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The exam is closed book with multiple-choice, single-answer questions. It is delivered online with PeopleCert OnVUE proctoring, available 24/7, or at an authorised test centre. It covers only the new and changed content in ITIL 5.

    How many questions are on the exam and how long is it?

    The ITIL 5 Foundation Bridge exam has 20 questions and an allotted time of 30 minutes. It is a short, focused assessment because it tests only what is new in ITIL 5, not the full Foundation syllabus.

    What is the passing score for the bridge exam?

    The pass mark is 65%, which means answering at least 13 of the 20 questions correctly. Confirm current exam details on the PeopleCert website before you book.

    Do I need ITIL 4 Foundation to sit the bridge exam?

    Yes. ITIL 4 Foundation is the prerequisite for the bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation exam instead. Passing the bridge grants the same ITIL 5 Foundation credential.

    What happens if I do not pass the first time?

    You can re-sit the exam. Our trainers support your preparation so you go in confident, and selected plans include retake options. Confirm the current re-sit policy and fee on the PeopleCert website.

    Course Content

    What will I learn in the ITIL 5 Bridge?

    You will learn the key enhancements in ITIL 5, the digital product and service lifecycle, updated language and core concepts, the enhanced value creation approach, and how to apply the updated guidance in practice. The focus is only on what has changed since ITIL 4.

    Does the course repeat ITIL 4 Foundation content?

    No. The bridge assumes your ITIL 4 Foundation knowledge and covers only the new, refined and updated content in ITIL 5, which is why it can be completed in a single focused training day.

    What does the product and service lifecycle cover?

    It structures digital product and service management across Discovery, Design, Build, Operation, and Delivery and Support, helping you manage services across their full lifecycle in modern, AI-enabled environments.

    Is the courseware aligned with the latest syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by AXELOS and PeopleCert, so you study the up-to-date concepts and terminology.

    What materials and support are provided?

    You receive accredited courseware, practice material, trainer-led sessions and learner support throughout. Materials focus on the ITIL 5 changes and how to apply them in your service management role.

    Enrollment

    How do I enrol in the ITIL 5 Bridge course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Contact a learning advisor if you need help choosing.

    What training formats are available?

    We offer live virtual classroom training (online), in-person classroom sessions, and customised corporate group training, so you can pick the format that fits your schedule and team in Valencia.

    How soon can I start?

    Bridge training runs regularly as a focused one-day programme. View upcoming schedules or talk to a learning advisor to find the next available date that suits you.

    Can I reschedule or transfer my booking?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include flexible attendance. Contact support to arrange any change to your booking.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.